Highlights

OVER_50_FRIENDLY

Age inclusive

CULTURE.DYNAMIC

Agile and dynamic

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

Merlin Entertainments

Entertainment
Travel
Tourism

Become part of the story

Entertainment
Travel
Tourism

Merlin Entertainments is the global leader in branded entertainment, and it takes our 30,000 amazing teammates around the world to bring our attractions to life. From guest-facing roles to engineers, creatives to commercial strategists the Merlin Entertainments family is all about fun, innovation and making a difference!

We value the incredible work our people do for our guests and the business. We like to show our appreciation as often as we can, providing our people all over the world with exclusive Merlin treats, alongside their standard local benefits package.

8.8

/10

8.8

/10

This score reflects how open and clear a company is about its working environment. The higher the score, the more insight they've shared into their ways of working.

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What Merlin Entertainments offers their employees

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Alternative working patterns

We're waiting for Merlin Entertainments's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin


Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Approach to inclusion

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin Entertainments, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.

Flexible working at Merlin Entertainments

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Accreditations
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Armed Forces Covenant

2019
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Disability Confident Committed

2024
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Inclusion In (Silver)

2023

Awards & Achievements

Working at Merlin Entertainments

2 days/week at home – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

  • Annual bonus
  • Buy or sell annual leave
  • Charity donation scheme
  • Cycle to work scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount
  • Enhanced pension match/contribution
  • Eye Care Support
  • Family health insurance
  • Health insurance
  • Theme park discounts
  • Lunch and learns
  • In house training
  • Further education support
  • Open to part time work for some roles

Merlin Entertainments's careers

Public Relations Manager EU/UK (MT & Growth Brands)
Greater London-London, SE1 9AX, UK
People Business Partner
Berkshire-Windsor, SL4 4AY, UK
Retail Attendant
Sydney, 2000, AU
Guest Experience Host
Sydney, 2000, AU
Admissions Lead - Cluster
Auburn Hills, 48326, US
Warehouse Team Leader
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Regional General Manager
East Rutherford, 7073, US
Information Security Engineer
Greater London-London, SE1 9AX, UK
Cloud & Server Engineer
London, SE1 7PB, UK
M365 Senior Engineer
London, SE1 7PB, UK
Guest Experience Team Leader
Midlothian-Edinburgh, EH1 1DF, UK
Retail Host
Greater London-London, NW1 5LR, UK
Commercial Host
North Yorkshire-Scarborough, YO12 6RP, UK
Senior Data Engineer
Greater London-London, SE1 9AX, UK
Factotum - Gardaland Hotel
Veneto-Garda, 37014, IT
Food & Beverage Guest Experience Host
Plymouth Meeting, 19462, US
Ride Operator
Grapevine, TX, US
Guest Experience Host
Plymouth Meeting, 19462, US
Mobile Engineering Lead - Apps Engineering
Greater London-London, SE1 9AX, UK
Guest Experience Host
Toronto, Ontario, ON L4K 5W4, CA
Guest Experience Assistant
Southern Peninsula (Suðurnes)-Vestmannaeyjabar, 900, IS
Hotel Housekeeper
Surrey-Chessington, KT9 2NE, UK
Retail & Bar Assistant
Greater London-London, SE1 7PB, UK
Studio Creative Technician
Greater London-London, SE1 7PB, UK
Guest Experience Manager
Berkshire-Windsor, SL4 4AY, UK
Actor (Female Presenting)
Greater London-London, SE1 7PB, UK
Zonal Operations Lead
Surrey-Chessington, KT9 2NE, UK
Bartender
Hollywood, CA, US
Lifeguard
Carlsbad, 92008, US
Frontline Host
Carlsbad, 92008, US
Retail Shift Lead
East Rutherford, NJ, 7073, US
Cafe Host
East Rutherford, NJ, 7073, US
Retail Host
East Rutherford, NJ, 7073, US
Technician
North Richland Hills, 76180, US
Technician
Grapevine, TX, 400061, US
Bell/Valet Associate
Goshen, 10924, US
Hotel Guest Service Host
Goshen, 10924, US
Room Attendant
Goshen, 10924, US
Actor
Warwickshire-Warwick, CV34 4QU, UK
Vendor Master Data Analyst
Hampshire-Basingstoke, RG24 8WG, UK
Retail Lead
North Richland Hills, 76180, US
Guest Experience Shift Lead
East Rutherford, NJ, 7073, US
Health & Safety / EMT Flex
North Richland Hills, 76180, US
Lifeguard
Surrey-Chessington, KT9 2NE, UK
Lead Data Modeller
Greater London-London, SE1 9AX, UK
Admissions Host
Greater London-London, SE1 7PB, UK
Accountant – Global Record to Report
Hampshire-Basingstoke, RG24 8WG, UK
Digital Engineering Director
Greater London-London, SE1 9AX, UK
Zonal Operations Manager
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Head of Creative & Media Marketing - UK South
Greater London-London, SE1 9AX, UK
Animation Technician
Berkshire-Windsor, SL4 4AY, UK
Membership & Loyalty Director
Greater London-London, SE1 9AX, UK
Zonal Operations Manager
Surrey-Chertsey, KT16 8PN, UK
Duty Supervisor
Sydney, 2000, AU
Guest Experience Shift Lead
San Antonio, 78205, US
Head of Operations
Grapevine, TX, 400061, US
Guest Experience Host
Yonkers, 10710, US
Retail Team Leader
Manchester, M17 8AS, UK
Senior Social Media Manager
Billund, 7190, DK | Amsterdam, NL
Principal Data Engineer
Greater London-London, SE1 9AX, UK
Lead Aquarist (12 Month FTC)
West Midlands-BIRMINGHAM, B1 2HL, UK
Duty Manager
Warwickshire-Warwick, CV34 4QU, UK
Hotel Front Office Team Leader
Surrey-Chertsey, KT16 8PN, UK
Hotel Night Team Leader
Surrey-Chertsey, KT16 8PN, UK
Houseperson
Goshen, 10924, US
Accommodation Front Line Lead
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Curatorial Administrator
Melbourne, 3000, AU
Food and Beverage Host
North Richland Hills, 76180, US
Costume Character
Grapevine, TX, US
Electrical Maintenance Engineer
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Technician
Auburn Hills, 48326, US
Guest Experience Host
Milpitas, CA95035, US
Facilities Electrician
Winter Haven, 33884, US
Global Planning Director
Greater London-London, SE1 9AX, UK
UK Short Breaks Call Centre Advisor
Surrey-Chessington, KT9 2NE, UK
Mechanical Maintenance Engineer
Staffordshire-Stoke-on-Trent, ST10 4DB, UK