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Highlights

OVER_50_FRIENDLY

Age inclusive

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

BENEFITS

Benefits

Merlin

Entertainment
Travel
Tourism

It starts with play

Entertainment
Travel
Tourism

At Merlin, every magical moment starts with us, together. From adrenaline-pumping rides to unforgettable days of wonder, what we do is only possible because of our 20,000+ extraordinary teammates. They bring the energy, passion and creativity that turn great days of play into memories that last a lifetime. We believe in the power of working and growing, together.

What Merlin offers their employees

Verification Pending

Chart dial

Alternative working patterns

We're waiting for Merlin's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin

Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Discover more about life at Merlin here:
Life at Merlin | Merlin Careers

Flexible Working at Merlin

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Our Brands

Merlin operates a diverse range of entertainment attractions in more than 20 countries.
From destination theme park resorts to city centre locations, Merlin has a unique portfolio of brands and attraction formats creating a wide range of visitor experiences.

We operate:

  • LEGOLAND© Resorts
  • Madame Tussauds
  • Alton Towers Resort
  • Thorpe Park
  • SEA LIFE Aquarium, including the world's first Beluga Whale Sanctuary
  • Chessington World of Adventures
  • The London Eye
  • The Sydney Tower Eye
  • The Orlando Eye
  • Warwick Castle
  • Cadbury World
  • Shrek's Adventure! London
  • The Gruffalo & Friends Clubhouse Blackpool
  • Peppa Pig Theme Park & Peppa Pig World of Play
  • The Dungeons
  • Gardaland Resort
  • Heide Park Resort
  • Wild Life Sydney

Check out our full map of attractions here:
Merlin Entertainments | Our locations

Career pathways at Merlin

Merlin offers a wide range of career pathways across technology, digital, engineering, operations, creative, commercial and corporate teams. Whether you’re starting your career, developing specialist skills or progressing into leadership, Merlin provides opportunities to grow across its global portfolio of brands and attractions.
Technology and digital careers play a key role at Merlin, with teams working in areas such as software engineering, data and analytics. These roles support large-scale systems and guest experiences used by millions of people worldwide.

Engineering careers at Merlin

Engineering plays a critical role at Merlin, keeping attractions operating safely, reliably and innovatively across the world. Engineering careers at Merlin span mechanical, electrical and maintenance disciplines, with opportunities to work on complex systems that support world-class guest experiences.

Merlin’s Engineering Academy supports the development of engineering talent at every stage. Through structured learning, apprenticeships, hands-on experience and progression pathways, the academy helps engineers build specialist skills, gain recognised qualifications and progress their careers over time. This approach ensures engineers can grow, upskill and move into more senior or specialist roles within the business.

Find out more here:
Merlin Entertainments | Engineering Academy

Inclusion & Belonging at Merlin

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 🤝 Women's Mentoring Community, Give to Gain: a dedicated programme, where we match women in Merlin with inspiring mentors who can help them grow, stretch, and navigate their careers with confidence.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.
Accreditations
External award Icon

Armed Forces Covenant

2019
External award Icon

Disability Confident Committed

2026
External award Icon

Inclusion In (Silver)

2023

Awards & Achievements

Anything else you want to know?

Ask Merlina question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Canada

Denmark

Germany

Italy

Malaysia

Netherlands

United Kingdom

United States

Office Locations

Anything else you want to know?

Ask Merlina question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Related blog posts

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

Annual Leave
  • Buy or sell annual leave
Health & Wellbeing
  • Eye Care Support
  • Family health insurance
  • Health insurance
    Popular
  • Mental health first aiders
Learning & Development
  • Further education support
  • Learning platform
  • Lunch and learns
  • Mentoring
Office Based
  • Collaboration spaces
  • Cycle to work scheme
  • Modern office
  • Private booths
Salary Based
  • Annual bonus
  • Enhanced pension match/contribution
Travel & Leisure
  • Theme park discounts
Work Environment
  • Employee recognition scheme
  • In house training
Work Week
  • Open to part time work for some roles
    Popular
  • Open to part-time employees
    Popular
Other
  • Charity donation scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount
  • Volunteer days

Merlin's careers

Resource Associate
Berkshire-Windsor, SL4 4AY, UK
Retail Host
North Richland Hills, 76180, US
Guest Experience Host - Part Time
Auburn Hills, 48326, US
Procurement Director - Retail/ F&B/ Operations
Greater London-London, SE1 9AX, UK
Procurement Director - Growth and Business Services
Greater London-London, SE1 9AX, UK
Custodian
Yonkers, 10710, US
Operations Controller
Winter Haven, 33884, US
Guest Experience Host
Toronto, Ontario, ON L4K 5W4, CA
Facility Manager
Den Haag, 2586 JK, NL
Commercial Lead
Surrey-Chertsey, KT16 8PN, UK
VIP Birthday Party Host
Carlsbad, 92008, US
Guest Experience Host
Yonkers, 10710, US
Food and Beverage Host
Auburn Hills, 48326, US
Zonal Operations Lead
Surrey-Chertsey, KT16 8PN, UK
Seasonal Retail Host
Warwickshire-Warwick, CV34 4QU, UK
Warehouse Lead
Berkshire-Windsor, SL4 4AY, UK
River Cruise Host
Greater London-London, SE1 7PB, UK
Senior Learning & Development Manager
Greater London-London, SE1 9AX, UK
Facilities Technician
North Richland Hills, 76180, US
Maintenance Team Lead
Auburn Hills, 48326, US
O2C Associate - 6 Month Secondment
Hampshire-Basingstoke, RG24 8WG, UK
Retail Assistant
Manchester, M17 8AS, UK
Zonal Operations Lead
Surrey-Chessington, KT9 2NE, UK
Retail Host
Manchester, M17 8AS, UK
LEGO Model Builder
Kulai, 81000, MY
Costume Character
Tempe, 85282, US
Guest Experience Host
Plymouth Meeting, 19462, US
Admissions Shift Lead
New York, 10036, US
CRM Audience Specialist US
Orlando, 32819, US
Guest Excellence Manager
Greater London-London, SE1 7PB, UK
Guest Experience Lead
Schaumburg, US
General Manager
East Rutherford, 7073, US
Zoo Keeper (Cover)
Surrey-Chessington, KT9 2NE, UK
Director of Partnerships
Orlando, 32819, US
Senior Finance Business Partner - Alton Towers Resort
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Hotel Nights Receptionist
Warwickshire-Warwick, CV34 4QU, UK
Engineering Technician
Winter Haven, 33884, US
Control Technician (Diagnostics)
Winter Haven, 33884, US
Commercial Manager
Grapevine, TX, 400061, US
Retail Lead
North Richland Hills, 76180, US
Admissions Supervisor
Greater London-London, NW1 5LR, UK
Commercial Host
North Yorkshire-Scarborough, YO12 6RP, UK
Social Media Coordinator
Goshen, 10924, US
Facilities Supervisor
North Yorkshire-Scarborough, YO12 6RP, UK
Contact Centre Advisor
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Guest Service Frontline Host
Carlsbad, 92008, US
Guest Experience Team Lead
Springfield, 22150, US
Resort Operations Manager
Goshen, 10924, US
Food & Beverage Host
Springfield, 22150, US
Food & Beverage Host
Norfolk-HUNSTANTON, PE36 5BH, UK
Part-Time Custodian
Auburn Hills, 48326, US
Cleaner
Cornwall-Gweek, TR12 6UG, UK
Senior Programme Manager
Greater London-London, SE1 9AX, UK
Retail Stock Replenishment Host
Berkshire-Windsor, SL4 4AY, UK
Executive Assistant to Chief People Officer (CPO)
Greater London-London, SE1 9AX, UK
Ride Operator
Berkshire-Windsor, SL4 4AY, UK
Zufari Driver & Host
Surrey-Chessington, KT9 2NE, UK
VIP Experience Host
Greater London-London, SE1 7PB, UK
Contracts Supervisor
Surrey-Chertsey, KT16 8PN, UK
History Tour Guide
Warwickshire-Warwick, CV34 4QU, UK
Food and Beverage Host
Hollywood, CA, US
Hotel Public Area Cleaner Days
Berkshire-Windsor, SL4 4AY, UK
Senior Data Scientist
Greater London-London, SE1 9AX, UK
Warehouse Driver
Surrey-Chessington, KT9 2NE, UK
Control Technician
Goshen, 10924, US
Senior Commercial Manager
Surrey-Chertsey, KT16 8PN, UK
Guest Experience Shift Lead
Toronto, Ontario, ON L4K 5W4, CA
Admission & Retail Assistant
Cornwall-Gweek, TR12 6UG, UK
Retail Manager
Springfield, 22150, US
Theme Park Associate
Goshen, 10924, US
Data Scientist
Greater London-London, SE1 9AX, UK
Actor (Male and Female Characters)
Greater London-London, SE1 7PB, UK
Guest Experience Shift Lead
Somerville, MA 02145, US
Guest Experience Shift Lead
East Rutherford, NJ, 7073, US
SEA LIFE Custodian
San Antonio, TX, US
Guest Experience Shift Lead
Plymouth Meeting, 19462, US
Technician
Somerville, MA 02145, US
Zonal Controller
Berkshire-Windsor, SL4 4AY, UK
Training & Compliance Coordinator
Surrey-Chessington, KT9 2NE, UK
Marketing Manager
Winter Haven, 33884, US
Food & Beverage Supervisor
Cornwall-Gweek, TR12 6UG, UK
Animal Care Assistant - Trainee
Cornwall-Gweek, TR12 6UG, UK