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Highlights

OVER_50_FRIENDLY

Age inclusive

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

BENEFITS

Benefits

Merlin

Entertainment
Travel
Tourism

It starts with play

Entertainment
Travel
Tourism

At Merlin, every magical moment starts with us, together. From adrenaline-pumping rides to unforgettable days of wonder, what we do is only possible because of our 20,000+ extraordinary teammates. They bring the energy, passion and creativity that turn great days of play into memories that last a lifetime. We believe in the power of working and growing, together.

What Merlin offers their employees

Verification Pending

Chart dial

Alternative working patterns

We're waiting for Merlin's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin

Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Flexible Working at Merlin

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Career pathways at Merlin

Merlin offers a wide range of career pathways across technology, digital, engineering, operations, creative, commercial and corporate teams. Whether you’re starting your career, developing specialist skills or progressing into leadership, Merlin provides opportunities to grow across its global portfolio of brands and attractions.
Technology and digital careers play a key role at Merlin, with teams working in areas such as software engineering, data and analytics. These roles support large-scale systems and guest experiences used by millions of people worldwide.

Engineering careers at Merlin

Engineering plays a critical role at Merlin, keeping attractions operating safely, reliably and innovatively across the world. Engineering careers at Merlin span mechanical, electrical and maintenance disciplines, with opportunities to work on complex systems that support world-class guest experiences.

Merlin’s Engineering Academy supports the development of engineering talent at every stage. Through structured learning, apprenticeships, hands-on experience and progression pathways, the academy helps engineers build specialist skills, gain recognised qualifications and progress their careers over time. This approach ensures engineers can grow, upskill and move into more senior or specialist roles within the business.

Inclusion & Belonging at Merlin

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 🤝 Women's Mentoring Community, Give to Gain: a dedicated programme, where we match women in Merlin with inspiring mentors who can help them grow, stretch, and navigate their careers with confidence.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.
Accreditations
External award Icon

Armed Forces Covenant

2019
External award Icon

Disability Confident Committed

2024
External award Icon

Inclusion In (Silver)

2023

Awards & Achievements

Anything else you want to know?

Ask Merlina question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Italy

Netherlands

United Kingdom

United States

Office Locations

Anything else you want to know?

Ask Merlina question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Related blog posts

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

Annual Leave
  • Buy or sell annual leave
Health & Wellbeing
  • Eye Care Support
  • Family health insurance
  • Health insurance
    Popular
Learning & Development
  • Further education support
  • Lunch and learns
Office Based
  • Cycle to work scheme
Salary Based
  • Annual bonus
  • Enhanced pension match/contribution
Travel & Leisure
  • Theme park discounts
Work Environment
  • In house training
Work Week
  • Open to part time work for some roles
    Popular
Other
  • Charity donation scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount

Merlin's careers

Entertainment Performer
North Richland Hills, 76180, US
Electrician
Goshen, 10924, US
Rides Maintenance Manager
Goshen, 10924, US
Personal Assistant (VP/SVP)
Greater London-London, SE1 9AX, UK
Receptionist - Hotel
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Facilities Technician Generalist
Winter Haven, 33884, US
Retail & Bar Host
Greater London-London, SE1 7PB, UK
Housekeeping Room Attendant
Berkshire-Windsor, SL4 4AY, UK
First Aid Lead
Berkshire-Windsor, SL4 4AY, UK
Hotel Public Area Cleaner Evenings
Berkshire-Windsor, SL4 4AY, UK
Maintenance Technician Lead
Plymouth Meeting, 19462, US
Guest Experience Host
West Midlands-BIRMINGHAM, B1 2AA, UK
Cleaner
West Midlands-BIRMINGHAM, B1 2AA, UK
Costume Lead
Goshen, 10924, US
Ride Host
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Park Medic - (Part Time)
Winter Haven, 33884, US
Talent Acquisition Co-Ordinator
Hampshire-Basingstoke, RG24 8WG, UK
Admissions Platform Systems Analyst
Greater London-London, SE1 9AX, UK
Lead SDET
Greater London-London, SE1 9AX, UK
Multi-Skilled Engineer (Mechanical Bias)
Surrey-Chertsey, KT16 8PN, UK
Actor
Warwickshire-Warwick, CV34 4QU, UK
Senior Planning Manager (Go-to-Market Operations)
Greater London-London, SE1 9AX, UK
Head of Ecommerce Planning UK (Fixed Term)
Greater London-London, SE1 9AX, UK
Commercial Manager
Plymouth Meeting, 19462, US
Custodian
Tempe, 85282, US
Guest Experience Manager
Greater London-London, NW1 5LR, UK
Admissions Host
Orlando, 32819, US
Finance Assistant - Cash Accounting
Hampshire-Basingstoke, RG24 8WG, UK
CRM Audience Specialist US
Orlando, 32819, US
Resource Associate (Fixed Term)
Surrey-Chessington, KT9 2NE, UK
First Aid Responder
Surrey-Chertsey, KT16 8PN, UK
Retail Supervisor
North Richland Hills, 76180, US
Guest Experience Host
Nashville, TN, US
Retail Lead
North Richland Hills, 76180, US
Accountant - R2R
Hampshire-Basingstoke, RG24 8WG, UK
Senior Ride Operator & Trainer
Surrey-Chertsey, KT16 8PN, UK
Waterpark Zonal Operations Manager ( 6 months secondment)
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Electrical Controls Technician (Part-Time)
North Richland Hills, 76180, US
Rides Technician
North Richland Hills, 76180, US
Head of Hotel Operations
Carlsbad, 92008, US
General Manager
East Rutherford, 7073, US
VIP & Birthdays Host
Berkshire-Windsor, SL4 4AY, UK
Contact Centre Team Leader
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Character Host
Grapevine, TX, US
Retail Host
Grapevine, TX, 400061, US
Resort Quality Associate
Winter Haven, 33884, US
UK Short Breaks Team Leader
Surrey-Chessington, KT9 2NE, UK
2D/3D Visual Artist
Greater London-London, SE1 9AX, UK
Admissions Host
Bloomington, MN, US
Retail Host
Bloomington, MN, US
Multi-Skilled Engineer
Greater London-London, SE1 7PB, UK
Assistant Master Model Builder
Springfield, 22150, US
Data Governance Manager
Greater London-London, SE1 9AX, UK
Retail Supervisor
Grapevine, TX, 400061, US
P2P Associate
Hampshire-Basingstoke, RG24 8WG, UK
Senior Accountant - Global Record To Report
Hampshire-Basingstoke, RG24 8WG, UK
Facilities Technician
North Richland Hills, 76180, US
Guest Experience Host
Milpitas, CA95035, US
Guest Experience Host
San Antonio, TX, US
Displays Supervisor
Surrey-Chessington, KT9 2NE, UK
Landscape Specialist
Winter Haven, 33884, US
Guest Experience Lead
Schaumburg, US
Contact Centre Advisor – Feedback
Surrey-Chertsey, KT16 8PN, UK
Maintenance Team Lead
Auburn Hills, 48326, US
Education Host
Bloomington, MN, US
Engineering Stores Operative
Surrey-Chertsey, KT16 8PN, UK
Learning and Development Manager
Winter Haven, 33884, US
Guest Experience Host
Plymouth Meeting, 19462, US