Highlights

OVER_50_FRIENDLY

Age inclusive

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

BENEFITS

Benefits

Merlin

Entertainment
Travel
Tourism

It starts with play

Entertainment
Travel
Tourism

At Merlin, every magical moment starts with us, together. From adrenaline-pumping rides to unforgettable days of wonder, what we do is only possible because of our 20,000+ extraordinary teammates. They bring the energy, passion and creativity that turn great days of play into memories that last a lifetime. We believe in the power of working and growing, together.

8.8

/10

8.8

/10

This score reflects how open and clear a company is about its working environment. The higher the score, the more insight they've shared into their ways of working.

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What Merlin offers their employees

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Alternative working patterns

We're waiting for Merlin's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin

Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Flexible Working at Merlin

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Career pathways at Merlin

Merlin offers a wide range of career pathways across technology, digital, engineering, operations, creative, commercial and corporate teams. Whether you’re starting your career, developing specialist skills or progressing into leadership, Merlin provides opportunities to grow across its global portfolio of brands and attractions.
Technology and digital careers play a key role at Merlin, with teams working in areas such as software engineering, data and analytics. These roles support large-scale systems and guest experiences used by millions of people worldwide.

Engineering careers at Merlin

Engineering plays a critical role at Merlin, keeping attractions operating safely, reliably and innovatively across the world. Engineering careers at Merlin span mechanical, electrical and maintenance disciplines, with opportunities to work on complex systems that support world-class guest experiences.

Merlin’s Engineering Academy supports the development of engineering talent at every stage. Through structured learning, apprenticeships, hands-on experience and progression pathways, the academy helps engineers build specialist skills, gain recognised qualifications and progress their careers over time. This approach ensures engineers can grow, upskill and move into more senior or specialist roles within the business.

Inclusion & Belonging at Merlin

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 🤝 Women's Mentoring Community, Give to Gain: a dedicated programme, where we match women in Merlin with inspiring mentors who can help them grow, stretch, and navigate their careers with confidence.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.
Accreditations
External award Icon

Armed Forces Covenant

2019
External award Icon

Disability Confident Committed

2024
External award Icon

Inclusion In (Silver)

2023

Awards & Achievements

Anything else you want to know?

Ask Merlin a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Working at Merlin

2 days/week at home – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Belgium

Canada

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

Anything else you want to know?

Ask Merlin a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Related blog posts

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

Annual Leave
  • Buy or sell annual leave
Health & Wellbeing
  • Eye Care Support
  • Family health insurance
  • Health insurance
    Popular
Learning & Development
  • Further education support
  • Lunch and learns
Office Based
  • Cycle to work scheme
Salary Based
  • Annual bonus
  • Enhanced pension match/contribution
Travel & Leisure
  • Theme park discounts
Work Environment
  • In house training
Work Week
  • Open to part time work for some roles
    Popular
Other
  • Charity donation scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount

Merlin's careers

Logistics Supervisor
Greater London-London, SE1 7PB, UK
Admissions Host
Orlando, 32819, US
Bubble Planet Guest Experience Host
Grapevine, TX, 400061, US
Rides Host
Orlando, 32819, US
Go To Market Director
Orlando, 32819, US
Senior Operations Manager
Greater London-London, SE1 7PB, UK
Order to Cash Associate
Hampshire-Basingstoke, RG24 8WG, UK
HR Coordinator - NL
Amsterdam, NL | Den Haag, NL
Guest Experience Team Leader
Brussels, 1000 Bruxelles, BE
Wardrobe Associate Host PT
Winter Haven, 33884, US
Asset Maintenance Planner
Winter Haven, 33884, US
Lead Technician
Plymouth Meeting, 19462, US
VIP Experiences Playmaker
Carlsbad, 92008, US
SEA LIFE Education Host
Orlando, 32819, US
First Responder
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Housekeeping Attendant
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Chocolate Making Host
BIRMINGHAM, B30 1JR, UK
Retail & Fastrack Host
Surrey-Chertsey, KT16 8PN, UK
Attractions Host
Warwickshire-Warwick, CV34 4QU, UK
Guest Experience Host
Somerville, MA 02145, US
Cafe Host
Somerville, MA 02145, US
Office Manager
Orlando, 32819, US
Performer i LEGOLAND 2026
Billund, 7190, DK
Retail Host
Orlando, 32819, US
Retail Team Leader
Warwickshire-Warwick, CV34 4QU, UK
Contact Centre Advisor
Surrey-Chertsey, KT16 8PN, UK
Irrigation Technician
Carlsbad, 92008, US
Partnerships Manager UK
Surrey-Chessington, KT9 2NE, UK
Retail Supervisor
Atlanta, 30326, US
Costume Character Actor
Stirlingshire-LOCH LOMOND, G83 8QL, UK
Retail Manager
Greater London-London, SE1 7PB, UK
Weekend Performance Host
Greater London-London, SE1 7PB, UK
SEA LIFE Education Host
San Antonio, TX, US
Costume Character
Grapevine, TX, US
Birthday Host
Grapevine, TX, US
Husbandry Assistant
Bloomington, MN, US
Head of Event Sales
Greater London-London, SE1 9AX, UK
Head of Business Development - Events
Greater London-London, SE1 9AX, UK
Finance Executive ANZ
Sydney, 2000, AU | Melbourne, AU
Studio Manager
Greater London-London, NW1 5LR, UK
Retail & Bar Host
Greater London-London, SE1 7PB, UK
Guest Experience Supervisor
Kansas City, MO, US
Group Internal Auditor
Hampshire-Basingstoke, RG24 8WG, UK
Hotel Housekeeping - Linen Porter
Berkshire-Windsor, SL4 4AY, UK
Merlin Accessibility Assistant
Berkshire-Windsor, SL4 4AY, UK
Senior Finance Business Partner – London Cluster
Greater London-London, SE1 9AX, UK
Hotel Housekeeper
Surrey-Chessington, KT9 2NE, UK
Performance Marketing Manager - UK South
Greater London-London, SE1 9AX, UK
Technology Operations Manager
Surrey-Chessington, KT9 2NE, UK
Guest Experience Host
Grapevine, TX, US
Delivery Manager
London, SE1 7PB, UK
Legal Compliance Officer
London, SE1 7PB, UK
Finance Manager R2R
Hampshire-Basingstoke, RG24 8WG, UK
Bartender
Hollywood, CA, US
Full Time Resort Operations Host
Winter Haven, 33884, US
Guest Experience Lead - Bubble Planet
Grapevine, TX, 400061, US
Contact Centre Operational Planner
Surrey-Chessington, KT9 2NE, UK
Ticketing & Merchandising Specialist
Greater London-London, SE1 9AX, UK
Guest Experience Host
Norfolk-GREAT YARMOUTH, NR30 3AH, UK
Senior Manager Media Relations
Greater London-London, SE1 9AX, UK
Media Relations Director
Greater London-London, SE1 9AX, UK
PR Manager – UK North
BIRMINGHAM, B30 1JR, UK
Retail Lead
North Richland Hills, 76180, US
Guest Experience Host
Toronto, Ontario, ON L4K 5W4, CA
Custodian
Plymouth Meeting, 19462, US
Guest Experience Host
East Rutherford, NJ, 7073, US
Technician
Plymouth Meeting, 19462, US
SEA LIFE Retail Host
San Antonio, TX, US
Zonal Operations Manager
Berkshire-Windsor, SL4 4AY, UK
Admissions Host
East Rutherford, 7073, US
Server
Hollywood, CA, US
Animal welfare host
Winter Haven, 33884, US
Health & Safety Ranger
North Richland Hills, 76180, US
Rides Host
Surrey-Chertsey, KT16 8PN, UK
Accountant - R2R
Hampshire-Basingstoke, RG24 8WG, UK
Senior Data Analyst
Hampshire-Basingstoke, RG24 8WG, UK
Hotel Guest Service Host
Goshen, 10924, US
Zonal Operations Manager - Zone 3
Winter Haven, 33884, US
Electrical Maintenance Engineer
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Theme Park Ride Operator
Goshen, 10924, US