Highlights

OVER_50_FRIENDLY

Age inclusive

CULTURE.DYNAMIC

Agile and dynamic

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

Merlin Entertainments

Become part of the story

Merlin Entertainments is the global leader in branded entertainment, and it takes our 30,000 amazing teammates around the world to bring our attractions to life. From guest-facing roles to engineers, creatives to commercial strategists the Merlin Entertainments family is all about fun, innovation and making a difference!

We value the incredible work our people do for our guests and the business. We like to show our appreciation as often as we can, providing our people all over the world with exclusive Merlin treats, alongside their standard local benefits package.

7.5

/10

7.5

/10

This score reflects how open and clear a company is about its working environment. The higher the score, the more insight they've shared into their ways of working.

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What Merlin Entertainments offers their employees

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Alternative working patterns

We're waiting for Merlin Entertainments's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin


Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Approach to inclusion

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin Entertainments, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.

Flexible working at Merlin Entertainments

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Accreditations
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Armed Forces Covenant

2019
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Disability Confident Committed

2024
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Inclusion In (Silver)

2023

Awards & Achievements

Working at Merlin Entertainments

2 days/week at home – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Portugal

United Kingdom

United States

Office Locations

Merlin Entertainments's live feed

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

  • Annual bonus
  • Buy or sell annual leave
  • Charity donation scheme
  • Cycle to work scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount
  • Enhanced pension match/contribution
  • Eye Care Support
  • Family health insurance
  • Health insurance
  • Theme park discounts
  • Lunch and learns
  • In house training
  • Further education support
  • Open to part time work for some roles

Merlin Entertainments's careers

Warehouse Asset Coordinator
Winter Haven, 33884, US
Guest Experience Lead
Auburn Hills, 48326, US
Guest Experience Lead - Cluster
Auburn Hills, 48326, US
Commercial Manager
East Rutherford, 07073, US
Executive Assistant
Orlando, 32819, US
Technology Operations Senior Technician
Surrey-Chertsey, KT16 8PN, UK
Guest Experience Host
Toronto, Ontario, ON L4K 5W4, CA
Senior Park Operations Manager
Surrey-Chertsey, KT16 8PN, UK
Global Social Media & Influencer Director
Greater London-London, SE1 9AX, UK
VIP Host
Surrey-Chessington, KT9 2NE, UK
Warehouse Driver
Surrey-Chessington, KT9 2NE, UK
Guest Experience Host
West Midlands-BIRMINGHAM, B1 2HL, UK
VIP Guest Experience Host
Greater London-London, SE1 7PB, UK
Zufari Driver & Host
Surrey-Chessington, KT9 2NE, UK
Guest Experience Host
Plymouth Meeting, 19462, US
Retail & Bar Host
Greater London-London, SE1 7PB, UK
General Manager
Auburn Hills, 48326, US
Performance Marketing Manager - UK South
Greater London-London, SE1 9AX, UK
Senior Performance Marketing Manager - UK South
Greater London-London, SE1 9AX, UK
Operations Planner
Surrey-Chertsey, KT16 8PN, UK
Facilities Technician Generalist
Winter Haven, 33884, US
Food & Beverage Manager
Dorset-Weymouth, DT4 7SX, UK
2026 Warehouse
Berkshire-Windsor, SL4 4AY, UK
Wardrobe Assisstant
Berkshire-Windsor, SL4 4AY, UK
Lifeguard
Berkshire-Windsor, SL4 4AY, UK
Hotel Front of House - Nights
Berkshire-Windsor, SL4 4AY, UK
Hotel Front of House
Berkshire-Windsor, SL4 4AY, UK
First Aider
Berkshire-Windsor, SL4 4AY, UK
Education Schools and Groups Host
Berkshire-Windsor, SL4 4AY, UK
Commercial Host
Berkshire-Windsor, SL4 4AY, UK
First Aid Host
Surrey-Chessington, KT9 2NE, UK
Retail & Admissions Host
Surrey-Chessington, KT9 2NE, UK
Guest Experience Host
Hollywood, CA, US
Bar Host
Orlando, 32819, US
Wardrobe Host
Surrey-Chessington, KT9 2NE, UK
Senior Accountant FTC
Hampshire-Basingstoke, RG24 8WG, UK
Technical Services Manager
Manchester, M17 8AS, UK
Growth Performance Director
Greater London-London, SE1 9AX, UK
Growth Intelligence Director
Greater London-London, SE1 9AX, UK
Admissions Host-SEA LIFE
Grapevine, TX, 400061, US
Guest Experience Host Retail SEA LIFE
Grapevine, TX, 400061, US
Admissions Shift Lead
Atlanta, 30326, US
Commercial Manager
Atlanta, 30326, US
Strategy Director
Greater London-London, SE1 9AX, UK
Warehouse Associate
Goshen, 10924, US
Education Host
Orlando, 32819, US
Senior Park Operations Manager
Berkshire-Windsor, SL4 4AY, UK
Guest Experience Specialist
Berkshire-Windsor, SL4 4AY, UK
Direct Sales Director - International
Sydney, AU | Greater London-London, UK
Membership & Loyalty Director
Greater London-London, SE1 9AX, UK
CRM & Customer Engagement Director
Greater London-London, SE1 9AX, UK
Admissions Supervisor
Manchester, M17 8AS, UK
Accountant - R2R
Hampshire-Basingstoke, RG24 8WG, UK
Guest Experience Host
Grapevine, TX, US
Health & Safety Manager
Surrey-Chessington, KT9 2NE, UK
Aquarist I
Tempe, AZ, US
Senior Aquarist
Orlando, 32819, US
Hotel Night Duty Manager
Surrey-Chessington, KT9 2NE, UK
Housekeeping Checker
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Leisure Operations Receptionist
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Receptionist - Hotel
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Housekeeping Attendant
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Head of Consumer Engagement
Orlando, 32819, US
Commercial Manager
Springfield, 22150, US
Custodian
North Richland Hills, 76180, US
Hotel Night Receptionist 2026
Surrey-Chertsey, KT16 8PN, UK
Hotel Front Office Host 2026
Surrey-Chertsey, KT16 8PN, UK
Front of House Host 2026
Surrey-Chertsey, KT16 8PN, UK
Guest Services Host 2026
Surrey-Chertsey, KT16 8PN, UK
Rides Host 2026
Surrey-Chertsey, KT16 8PN, UK
Warehouse Driver 2026
Surrey-Chertsey, KT16 8PN, UK
Warehouse Administrator 2026
Surrey-Chertsey, KT16 8PN, UK
Wardrobe Host 2026
Surrey-Chertsey, KT16 8PN, UK
Retail Host 2026
Surrey-Chertsey, KT16 8PN, UK
First Aid Host 2026
Surrey-Chertsey, KT16 8PN, UK
Hotel Housekeeper
Surrey-Chessington, KT9 2NE, UK
Guest Help & Information Host
Surrey-Chessington, KT9 2NE, UK
Rides & Attractions Host
Surrey-Chessington, KT9 2NE, UK
Aquarist - Gardaland Sea Life
Veneto-Garda, 37014, IT
Ride Operator
Berkshire-Windsor, SL4 4AY, UK
2026 Hotel Housekeeping - Room Attendant
Berkshire-Windsor, SL4 4AY, UK
Hotel Public Area Cleaner
Berkshire-Windsor, SL4 4AY, UK
Hotel Housekeeping - Linen Porter
Berkshire-Windsor, SL4 4AY, UK
Waterpark Front Line Lead
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Admissions Lead - Cluster
Auburn Hills, 48326, US
Guest Experience Host
Grapevine, TX, 400061, US