Highlights

OVER_50_FRIENDLY

Age inclusive

CULTURE.DYNAMIC

Agile and dynamic

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

Merlin Entertainments

Entertainment
Travel
Tourism

Become part of the story

Entertainment
Travel
Tourism

Merlin Entertainments is the global leader in branded entertainment, and it takes our 30,000 amazing teammates around the world to bring our attractions to life. From guest-facing roles to engineers, creatives to commercial strategists the Merlin Entertainments family is all about fun, innovation and making a difference!

We value the incredible work our people do for our guests and the business. We like to show our appreciation as often as we can, providing our people all over the world with exclusive Merlin treats, alongside their standard local benefits package.

8.6

/10

8.6

/10

This score reflects how open and clear a company is about its working environment. The higher the score, the more insight they've shared into their ways of working.

Go to section
Go to section

What Merlin Entertainments offers their employees

Chart dial

Alternative working patterns

We're waiting for Merlin Entertainments's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin


Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Approach to inclusion

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin Entertainments, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.

Flexible working at Merlin Entertainments

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Accreditations
External award Icon

Armed Forces Covenant

2019
External award Icon

Disability Confident Committed

2024
External award Icon

Inclusion In (Silver)

2023

Awards & Achievements

Working at Merlin Entertainments

2 days/week at home – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Belgium

Canada

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

Merlin Entertainments's live feed

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

  • Annual bonus
  • Buy or sell annual leave
  • Charity donation scheme
  • Cycle to work scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount
  • Enhanced pension match/contribution
  • Eye Care Support
  • Family health insurance
  • Health insurance
  • Theme park discounts
  • Lunch and learns
  • In house training
  • Further education support
  • Open to part time work for some roles

Merlin Entertainments's careers

Attraction Operations Manager
Auburn Hills, 48326, US
SeaLife Technician
San Antonio, TX, US
General Manager SEA LIFE
San Antonio, TX, US
Multi-Skilled Engineer (Electrical Bias)
Surrey-Chessington, KT9 2NE, UK
Technician Supervisor
North Richland Hills, 76180, US
Barista Hotel - Gardaland
Veneto-Garda, 37014, IT
Wardrobe Associate
Goshen, 10924, US
Admissions Shift Lead
Springfield, 22150, US
Education Host
Bloomington, MN, US
Admissions Host
Bloomington, MN, US
Zonal Lead
Surrey-Chertsey, KT16 8PN, UK
LEGOLAND Discovery Centre Host
Manchester, M17 8AS, UK
Global Head of Infrastructure Delivery
Greater London-London, SE1 9AX, UK
Guest Experience Host
Somerville, MA 02145, US
Retail Host
Bloomington, MN, US
Custodian
North Richland Hills, 76180, US
Costume Character
Grapevine, TX, US
Aquarium Displays Supervisor
Surrey-Chessington, KT9 2NE, UK
Stage Risorse Umane - Gardaland
Veneto-Garda, 37014, IT
Lead Aquarist - Gardaland Sea Life
Veneto-Garda, 37014, IT
Keeper - Part Time
Mooloolaba, 4557, AU
Recruiter - Seasonal Volume
Hampshire-Basingstoke, RG24 8WG, UK
Marine Life Ranger
Cornwall-Gweek, TR12 6UG, UK
Guest Experience Lead
Schaumburg, US
Accommodation Supervisor
Berkshire-Windsor, SL4 4AY, UK
Ride Host
Greater London-London, SE1 7PB, UK
SEA LIFE General Manager
Bloomington, MN, US
Ticketing Specialist
Orlando, 32819, US
Hotel Concierge
Warwickshire-Warwick, CV34 4QU, UK
Technical Manager
Midlothian-Edinburgh, EH1 1DF, UK
Actor
Lancashire-BLACKPOOL, FY1 5AA, UK
Customer Service Assistant
Lancashire-BLACKPOOL, FY1 5AA, UK
Customer Service Assistant
Norfolk-HUNSTANTON, PE36 5BH, UK
Facilities Supervisor
Lancashire-BLACKPOOL, FY1 5AA, UK
First Aid Lead
Surrey-Chessington, KT9 2NE, UK
Creative Producer
Greater London-London, SE1 9AX, UK
Creative Lead – Events and Branded Experiences
Greater London-London, SE1 9AX, UK
First Aid Responder
Surrey-Chessington, KT9 2NE, UK
Animal Care Specialist (Fixed Term - 9 Months)
Southern Peninsula (Suðurnes)-Vestmannaeyjabar, 900, IS
Marine Mammal Sanctuary Curator
Southern Peninsula (Suðurnes)-Vestmannaeyjabar, 900, IS
People Director
Goshen, 10924, US
Custodian
Hollywood, CA, US
Linen Porter
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Food and Beverage Host
Auburn Hills, 48326, US
Zonal Controller
Surrey-Chessington, KT9 2NE, UK
Go-To-Market Director
Billund, 7190, DK | Amsterdam, NL
Hotel Twilight Public Area Cleaner
Berkshire-Windsor, SL4 4AY, UK
Guest Services Host
Berkshire-Windsor, SL4 4AY, UK
Addetti alle Vendite - Gardaland
Veneto-Garda, 37014, IT
Commercial Specialist
Surrey-Chertsey, KT16 8PN, UK
Aquarist 1
East Rutherford, 7073, US
Lead Technician
Atlanta, 30326, US
Retail Host
Springfield, 22150, US
Admissions Host
Orlando, 32819, US
Food & Beverage Host
Grapevine, TX, US
Retail Host
Grapevine, TX, US
Hotel Bell Valet - Part Time
Winter Haven, 33884, US
Maintenance Technician
Tempe, 85282, US