Highlights

OVER_50_FRIENDLY

Age inclusive

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

BENEFITS

Benefits

Merlin Entertainments

Entertainment
Travel
Tourism

Become part of the story

Entertainment
Travel
Tourism

Merlin Entertainments is the global leader in branded entertainment, and it takes our 30,000 amazing teammates around the world to bring our attractions to life. From guest-facing roles to engineers, creatives to commercial strategists the Merlin Entertainments family is all about fun, innovation and making a difference!

We value the incredible work our people do for our guests and the business. We like to show our appreciation as often as we can, providing our people all over the world with exclusive Merlin treats, alongside their standard local benefits package.

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/10

This score reflects how open and clear a company is about its working environment. The higher the score, the more insight they've shared into their ways of working.

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What Merlin Entertainments offers their employees

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Alternative working patterns

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Open to part time work for some roles

Life at Merlin

Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Flexible Working at Merlin Entertainments

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Career pathways at Merlin Entertainments

Merlin Entertainments offers a wide range of career pathways across technology, digital, engineering, operations, creative, commercial and corporate teams. Whether you’re starting your career, developing specialist skills or progressing into leadership, Merlin provides opportunities to grow across its global portfolio of brands and attractions.
Technology and digital careers play a key role at Merlin, with teams working in areas such as software engineering, data and analytics. These roles support large-scale systems and guest experiences used by millions of people worldwide.

Engineering careers at Merlin Entertainments

Engineering plays a critical role at Merlin Entertainments, keeping attractions operating safely, reliably and innovatively across the world. Engineering careers at Merlin span mechanical, electrical and maintenance disciplines, with opportunities to work on complex systems that support world-class guest experiences.

Merlin’s Engineering Academy supports the development of engineering talent at every stage. Through structured learning, apprenticeships, hands-on experience and progression pathways, the academy helps engineers build specialist skills, gain recognised qualifications and progress their careers over time. This approach ensures engineers can grow, upskill and move into more senior or specialist roles within the business.

Inclusion & Belonging at Merlin Entertainments

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin Entertainments, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 🤝 Women's Mentoring Community, Give to Gain: a dedicated programme, where we match women in Merlin with inspiring mentors who can help them grow, stretch, and navigate their careers with confidence.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.
Accreditations
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Armed Forces Covenant

2019
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Disability Confident Committed

2024
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Inclusion In (Silver)

2023

Awards & Achievements

Anything else you want to know?

Ask Merlin Entertainments a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Working at Merlin Entertainments

2 days/week at home – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Belgium

Denmark

Germany

Iceland

Italy

Netherlands

United Kingdom

United States

Office Locations

Anything else you want to know?

Ask Merlin Entertainments a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Related blog posts

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

Annual Leave
  • Buy or sell annual leave
Health & Wellbeing
  • Eye Care Support
  • Family health insurance
  • Health insurance
    Popular
Learning & Development
  • Further education support
  • Lunch and learns
Office Based
  • Cycle to work scheme
Salary Based
  • Annual bonus
  • Enhanced pension match/contribution
Travel & Leisure
  • Theme park discounts
Work Environment
  • In house training
Work Week
  • Open to part time work for some roles
    Popular
Other
  • Charity donation scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount

Merlin Entertainments's careers

Assistant Master Model Builder
Springfield, 22150, US
Lifeguard
Surrey-Chessington, KT9 2NE, UK
Merlin Annual Pass Contact Centre Advisor
Surrey-Chessington, KT9 2NE, UK
Engineering Apprentice
Surrey-Chessington, KT9 2NE, UK
Water Park Attendant
Berkshire-Windsor, SL4 4AY, UK
Engineering Apprentice
Surrey-Chertsey, KT16 8PN, UK
Aquatic Animal Keeper
Surrey-Chessington, KT9 2NE, UK
Guest Experience Host
Mooloolaba, 4557, AU
Facilities Tech
Kansas City, MO, US
Electrical Technician (Electrical/Controls)
North Richland Hills, 76180, US
Custodian
North Richland Hills, 76180, US
Food & Beverage Supervisor
Yonkers, 10710, US
Data Scientist
Greater London-London, SE1 9AX, UK
Education Host
East Rutherford, 7073, US
Guest Experience Host
East Rutherford, 7073, US
First Aid Lead
Berkshire-Windsor, SL4 4AY, UK
Retail and Admissions Host
Berkshire-Windsor, SL4 4AY, UK
First Aider
Berkshire-Windsor, SL4 4AY, UK
History Tour Guide
Warwickshire-Warwick, CV34 4QU, UK
Retail Lead
Orlando, 32819, US
Zoo Experience & Education Host
Surrey-Chessington, KT9 2NE, UK
Retail Sales Assistant
Greater London-London, SE1 7PB, UK
Hotel Lifeguard
Goshen, 10924, US
Seasonal Slide Attendant
Goshen, 10924, US
Seasonal Lifeguard
Goshen, 10924, US
Keeper - Full-Time
Mooloolaba, 4557, AU
Facilities Electrician
Winter Haven, 33884, US
Graphic Artist
Winter Haven, 33884, US
VIP Host - PT
Winter Haven, 33884, US
Lifeguard
Winter Haven, 33884, US
Facilities Manager
Auburn Hills, 48326, US
Gardener
Carlsbad, 92008, US
Guest Experience Lead
Bloomington, MN, US
Theme Park Associate
Goshen, 10924, US
Entertainment Performer
North Richland Hills, 76180, US
Retail Associate
Goshen, 10924, US
Contact Centre Advisor
Surrey-Chertsey, KT16 8PN, UK
Health & Safety / EMT Flex
North Richland Hills, 76180, US
Creative Technician
Berkshire-Windsor, SL4 4AY, UK
Digital Performance Manager
London, SE1 7PB, UK
Control Technician (AV)
Winter Haven, 33884, US
Diver - Part Time
Orlando, 32819, US
Lead Technician
North Richland Hills, 76180, US
Trade Sales Enablement Administrator (FTC)
Greater London-London, SE1 9AX, UK
Senior Operator and Ride Trainer
Surrey-Chertsey, KT16 8PN, UK
Global F&B Concept Development Lead
Greater London-London, SE1 9AX, UK
Bar Host
Orlando, 32819, US
Head of Engineering
Surrey-Chessington, KT9 2NE, UK
Food & Beverage Host
North Richland Hills, 76180, US
Food and Beverage Lead
North Richland Hills, 76180, US
Guest Experience Host
Plymouth Meeting, 19462, US
Birthday Party Host
Yonkers, 10710, US
Principal Experience Designer
Greater London-London, SE1 9AX, UK
Assistant Hotel Operations Manager
Warwickshire-Warwick, CV34 4QU, UK
Penguin Keeper
Melbourne, 3000, AU
SEA LIFE Guest Experience Host
Auburn Hills, 48326, US
Operations Control Manager
Winter Haven, 33884, US
First Aid Responder
Surrey-Chessington, KT9 2NE, UK
Permanent Housekeeping Front Line Lead
Berkshire-Windsor, SL4 4AY, UK
F&B Supervisor
North Richland Hills, 76180, US
Cafe Host
East Rutherford, NJ, 7073, US
Retail Host
East Rutherford, NJ, 7073, US
Technician
Auburn Hills, 48326, US
Hotel Housekeeper
Surrey-Chessington, KT9 2NE, UK
Ride Operator
Grapevine, TX, US
Guest Experience Host
Springfield, 22150, US
Sea Life Education Host
Kansas City, MO, US
Custodian
East Rutherford, NJ, 7073, US
Technician
Plymouth Meeting, 19462, US