Guest Experience Host - Admissions

Job Description

What you'll bring to the team

Guest Experience Host – Admissions

Join the Team Bringing Magic to Every Guest Experience! 🐠

At Sea Life San Antonio, we’re passionate about creating memorable, world-class experiences for every guest who walks through our doors. As a Guest Experience Host – Admissions, you’ll play a vital role as the very first smile our guests see — setting the tone for an amazing visit.

If you love interacting with people, thrive in energetic environments, and enjoy being part of a fun, supportive team, this could be the perfect role for you!

Qualifications & Experience

What You’ll Be Doing ✨

As part of our Admissions team, you’ll help deliver exceptional guest service while ensuring a smooth and welcoming arrival experience.

You’ll:

• Welcome guests with eye contact, a warm greeting, and a friendly smile• Answer questions about tickets, packages, pricing, and attraction policies• Assist guests with self-service kiosk purchases• Sell and scan tickets and Annual Passes using our point-of-sale system• Learn and confidently execute upselling opportunities• Facilitate admissions for groups, field trips, and special events• Resolve guest ticketing questions with professionalism and care• Communicate and uphold all entrance policies and procedures• Create personalized guest interactions (celebrations, welcome backs, etc.)• Support lobby cleanliness and maintain a guest-ready environment

What We’re Looking For 🌟

We’re searching for enthusiastic individuals who enjoy creating great guest experiences.

You’ll be a great fit if you:

• Have a positive, outgoing, and friendly attitude• Enjoy speaking with and assisting guests• Can stay energized during repetitive tasks• Work well both independently and as part of a team• Are reliable, punctual, and professional

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Pay Range

From USD $12.50/Hr.