EMT Lead- Full Time

Job Description

What you'll bring to the team

Are you a skilled EMT who thrives in dynamic environments and enjoys combining clinical care with leadership and administrative responsibility? We’re looking for a proactive, detail-oriented Senior Park Ranger EMT to join our Health & Safety team and play a vital role in both emergency response and workers’ compensation case management at our resort.

This seasonal opportunity offers strong potential to transition into a permanent full-time role for the right candidate.

About the Role

Reporting to the Health Services Assistant Manager and Head of Safety & Health Services, this position blends hands-on patient care with advanced administrative coordination. You will help manage a comprehensive Return-to-Work program, oversee workers’ compensation processes, and serve as a key liaison between medical providers, HR, risk management, and operational leadership.

This is an ideal opportunity for an experienced EMT who confident working is independently, exercises sound professional judgment and communicates effectively across multiple departments.

What You’ll Do

Workers’ Compensation & Return-to-Work Program

Assist in administering the Resort’s workers’ compensation program from claim initiation through closure

Coordinate claim documentation, investigations, and timely follow-ups

Communicate with medical providers, insurance adjusters, HR, and North America Claims & Risk Management

Support return-to-work planning, including identifying and coordinating light duty assignments

Maintain OSHA 300/301 logs and ensure compliance documentation is complete and accurate

Assist with litigated claims by organizing documentation and correspondence

Monitor treatment authorizations and follow up to prevent delays in care

Track employee progress, medical restrictions, and discharge timelines

Medical & Emergency Services

Provide first aid and emergency response throughout the Resort

Act as Medical Point of Contact during MCI/disaster situations

Conduct follow-ups on injured employees and light duty cases

Inspect and maintain AEDs, oxygen supplies, first aid equipment, and emergency trailers

Manage exposure cases (BBP, chemicals, novel viruses) and ensure proper documentation and care

Support contact tracing and health-related response programs as required

Leadership & Operational Support

Assist with EMT recruitment, interviews, and skills training

Maintain medical supply inventory within budget

Audit patient contact logs and ensure accurate medical file documentation

Support general liability investigations

Assist in maintaining department response vehicles

Collaborate with Security and provide coverage for Security Duty Manager shifts as needed

What We’re Looking For

Certified EMT with strong clinical skills

Experience with workers’ compensation or occupational health processes preferred

Ability to work independently and manage multiple priorities

Strong communication and documentation skills

High level of discretion and professionalism

Ability to collaborate cross-functionally with leadership, HR, medical providers, and risk management

Comfortable working in a fast-paced resort environment

Why Join Us?

Unique blend of emergency medicine and occupational health leadership

Opportunity to make a direct impact on employee safety and recovery

Diverse, hands-on responsibilities beyond traditional EMT roles

Pathway to permanent full-time employment

Work in a dynamic resort setting where no two days are the same

If you’re ready to take your EMT career to the next level and play a key role in protecting and supporting our team members, we’d love to hear from you.

Qualifications & Experience

MINIMUM REQUIREMENTS

Education, Training and Experience:

Graduation from a four-year college or university preferred.

Must be a graduate of a State accredited or recognized EMT/Paramedic program and possess a current California and San Diego County certifications, in good standing.

Basic Life Support for Healthcare Providers (BLS) is required.

Requires a minimum of (1) years of BLS experience in the field or clinical environment. (4) years’ experience highly desirable.

Experience working as a Paramedic, bridged EMT on an ALS unit or regular work on a CCT unit is preferred.

Theme Park medical experience is highly desirable.

Ability to:

1. Operate a computer using word processing and other business software.

2. Interpret medical documents with the ability to understand medical terminology.

3. Exercise sound independent judgment within established guidelines.

4. Understand and properly utilize workers compensation terminology.

5. Prepare clear, concise and accurate reports and correspondence.

6. Organize and maintain office and specialized claims files.

7. Communicate clearly and effectively, orally and in writing.

8. Handle sensitive situations with compassion, tact and confidentiality; maintain confidential information.

9. Establish and maintain effective working relationships with Health & Safety Manager, Claims & Risk Manager of North America, Liberty Mutual Insurance adjusters. Medical offices and others encountered in the course of the work.

Other Requirements:

Must be willing to work flexible hours, including early mornings, evenings, overnights, holidays and weekends to support park operations.

This position is an hourly position that requires 5 days a week of availability. Hours will vary based on operational needs.

Must have valid driver’s license and safe driving record.

Benefits

Benefits of Merlin Entertainments

· Excellent health care options (medical, dental, and vision that encourage preventative care).

· Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.

· Merlin Magic Pass for friends and family to enjoy the parks & attractions

· Recognition Programs and Rewards

· 401(k) program with company match

· Tuition reimbursement programs

· Numerous learning and advancement opportunities

Pay Range

Compensation between USD $25.00/Hr.-USD $25.00/Hr.