The employee experience is the interactions and perceptions an employee has throughout their journey with your company. It includes every touchpoint, from the initial recruitment and onboarding process to daily work interactions, career development, and, ultimately, offboarding.

Just like the customer experience is crucial in shaping your company's reputation, the employee experience plays a vital role in determining your company's success. And employees who have a positive experience are more likely to stay for the long haul and become advocates for you.