/10
Transparency Ranking
BT Business
top 3
scores:
Autonomy
Hours flexibility
Work-life balance
BT Business
BT Business is part of the BT Group parent company composed of several brands including EE, Plusnet, Openreach and BT (our flagship business brand).
BT Business is our dedicated B2B unit serving customers ranging from public sector and government departments to major multinationals to small start ups. We provide secure connectivity and collaboration platforms in 180 countries.
2 days/week at home
A little flex time
/10
This score gives you an insight into how transparent this company is about what it's really like to work there—from flexibility to values and more!
Based on 397 employee responses
We asked employees of BT Business what it's like to work there, and this is what they told us.
Benefits spotlight
What's great about BT Business
Mission and vision
Sustainability
Social impact-led
Tech for good
Culture
Collaborative
People-first
Progressive
Our company environment
Career progression led
Outstanding work and contribution is mainly recognised by career progression and promotions at BT Business
Disability representation
BT Business demonstrates their disability representation, equity and inclusion through having a leadership team, a founder team and/or an overall workforce that represents the disability distribution of the population. They also have a disability working group.
Regularly benchmarked/readjusted salary
BT Business regularly benchmark and readjust their salaries against the market so you know you’re always getting a fair wage
Gender diverse
BT Business demonstrates their gender diversity, equity and inclusion through having a leadership team, founder team and/or overall workforce which represents the gender split of the population. They also have a gender equality working group.
Ethnically diverse
BT Business demonstrates their ethnic diversity, equity and inclusion through having a leadership team, a founder team and/or an overall workforce that represents the ethnic distribution of the population. They also have an ethnic diversity working group.
LGBTQ+ representation
BT Business demonstrates their LGBTQ+ representation, equity and inclusion through having a leadership team, founder team and/or an overall workforce which represents the LGBTQ+ distribution in the population. They also have a LGBTQ+ working group.
Neurodivergent
BT Business demonstrates their neurodiversity representation, equity and inclusion through having a leadership team, a founder team and/or an overall workforce that represents the neurodiversity distribution of the population. They also have a neurodiversity working group.
BT Business jobs
Product Manager - ESN
Network Engineering Professional
Voice Analyst Level 1
Technical Support Specialist with French and English
ECAS Operator
Network Security Specialist (Shift Lead)
Solution Architect Specialist
HR Payroll Professional (Specialist Level) - Colombia
Technical Support Specialist with Italian and English
Customer Experience Centre Manager
Data Services ROI Manager
ECAS Operator
Programme Manager
Network Engineering Professional
2nd Line Engineer
Delivery QA
Customer Solutions Design Analyst
Customer Solutions Design Specialist
Sales Performance Coach
Technical Professional (2nd level)
Customer Solutions Design Professional
Business Sales Advisor
Country HR Business Partner (Maternity Cover)
Business Sales Advisor
Customer Solutions Design Professional
Customer Solutions Design Manager
Cyber Security Ops. Specialist
Cyber Security Ops. Professional
Systems Engineer
Solutions Architect Specialist
Customer Service Technical Advisor
Network Designer
Customer Service Technical Advisor
Technical Support Specialist
Field Engineer
PMO Specialist
SD-WAN Senior Technical Professional
Disclosure Advisor
Cisco Data L2 Engineer
CPE Security Technical Professional
Technical Professional
Project Manager
IP Design Professional
Team Lead
Customer Solutions Design Specialist
Service Request Coordinator (in English, German or Spanish is an advantage)
Solutions Architect
Solution Designer
Technical Designer
Technical Architect
SOC Professional
Networks Engineer Level 4 Apprentice - Chippenham
Network Technician Level 3 Apprentice - Sheffield
Customer Support Technician Level 3 Apprentice - Slough
Customer Support Technician Level 3 Apprentice - Sheffield
Customer Support Technician Level 3 Apprentice - Reigate
Customer Support Technician Level 3 Apprentice - Reading
Customer Support Technician Level 3 Apprentice - Guildford
Customer Support Technician Level 3 Apprentice - Cambridge
24x7 IT Engineering Professional
Project Manager
IT Network Design - South West
Network Designer - Register Your Interest
Network Designer
Network Security Professional
Network Management Specialist
Service Desk Analyst with English and French
Employee reviews
BT Business's employees have anonymously had their say in what they think of the company
As a global company, BT offer a great work package. Many great individuals who are helpful and passionate
I love company culture … diversity, inclusion, collaboration and full engagement… productive ways of working! I feel belonging! Senior management is very supportive… always there to support and guide … they listen us, encourage us, appreciate us … keen to see us growing together! I just love my company… my colleagues are super supportive! I feel blessed! I’m happy/enjoying my work!
SMB is a great place to work, and as a woman, I have been fully supported and my career has really developed.
Working at BT Business
Company employees
Gender diversity (male:female)
Currently Hiring Countries
Brazil
Hungary
India
Ireland
Spain
United Kingdom
Office Locations
Awards & Achievements
Family Friendly
Flexa awards 2025Career Progression
Flexa awards 2025
HR Brilliance in Diversity and Inclusion: Restart for Career Returners Programme
2025Disability Confident Leader
2023Carers Confident Ambassador
2024Gold Member of the Armed Forces Covenant (2014 onwards)
2014Best Network Group Ethnicity Awards
2023ActionAble 2025- leader in disability and inclusion within the FTSE 100.
2025BT Business's live feed
BT Business
1w ago
We've been shortlisted for two Flexa awards👏
We recently attended Flexa's annual awards celebrating leaders in flexible, inclusive, and future-focused workplaces.
We were thrilled to be shortlisted in not one but two amazing categories!
Here are some of the benefits we offer in these categories...
Family Friendly Company
👨👩👧👧Equal family leave- no matter how your family is made up. Enhanced maternity and paternity leave at 18 weeks full pay, 8 weeks half pay, 6 months statutory.
👨🍼Neo Natal Leave
💜Two weeks paid carer's leave
🤝Tr...
Working parents
Family planning benefits
Work-life balance
Health and wellbeing
Learning and development
Company socials and events
BT Business
3w ago
🌙 Supporting Employees During Ramadan at BT Group 🌙
At BT Group, we believe in fostering an inclusive and supportive workplace for all.
During Ramadan (and beyond!), we offer flexible working hours, prayer facilities, and a respectful environment to help our Muslim colleagues balance their work and religious commitments.
Hear from our employees about how BT Group's support has made a difference in their lives. 📖✨
👉 Read Flexa's recent article to learn more about our initiatives and how all employers can best support colleagues during...here
Work-life balance
Health and wellbeing
Async working
Employee advocacy
Company socials and events
BT Business
3w ago
👥 Job Sharing at BT Group 👥
Meet Louise and Sarah, who share their role and showcase how job sharing enhances their work-life balance.
From increased flexibility to improved collaboration, they’re proving that sharing a role can lead to greater productivity and job satisfaction.
At BT Group, we support innovative ways of working that empower our people to thrive.
Curious about career opportunities with us?
Check out all our live opportunities on Flexa: https://bit.ly/41VUEL3
P.S. Remember to check each role's 'a few points to note'/flexible working descriptio...
Working parents
Work-life balance
Employee advocacy
BT Business
4w ago
Catch up on Flexa's latest webinar on Neurodiversity Inclusive workplaces 📹
The recent webinar featured our very own Michelle Bellyou, Senior Project/Programme Manager, sharing her own experiences of her neurodivergence, how it shaped her work life and the support she got from managers, BT tools & processes which helped her thrive in the workplace.
Check out to recording to learn:
🎯 Practical steps to create neuro-inclusive workplaces
💡 Real examples of successful neurodiversity initiatives
🤝 How to support neurodivergent talent thro...
Working parents
Disability and illness support
Health and wellbeing
Employee advocacy
BT Business
1mo ago
Congratulations to our second cohort of Career Returners 🎉
All three of our Returners joined our contract management team last autumn, after career breaks ranging between 5 years - 16 years👏
This week, they successfully completed their 6 month programme of onboarding, coaching, buddying and mentoring as part of our award winning 'Restart' returnship programme.
We were delighted to hear how valued and supported they felt by their teams, as well as how much they have, and will continue to, support and champion each other.
We celebrated ...
Working parents
Company socials and events
Learning and development
BT Business
1mo ago
We’re hiring for roles in our Sales & Commercial unit led by Dr Chris Sims | LinkedIn
🔹 Acquisition Managers: Focus on winning new business, building relationships, and matching customers with the right BT solutions.
📍Bristol Vacancy
📍Birmingham Vacancy
🔹 Account Managers: Work with existing customers to ensure they get the best support and services to grow
their business.
Working patterns:
🏠Hybrid working, 3 days in the office/2 days at home.
🧑🤝🧑Looking for part-time or job-sharing?
We'd love to hear from you. Discuss with our recruiters how we can support your work...
BT Business
1mo ago
Meet Pooja Lamba, Global Project Management Director, based in India, as she shares her inspiring career journey within BT Group. 🎉
Pooja takes great pride in being part of BT Group and is eager to highlight the fantastic opportunities available within the organisation.
One of her many achievements include being a Tech Women Programme Sponsor - which gives women colleagues training in confidence, interviewing skills, presentation skills, handling stakeholders and more.
Check out her video to learn more about her career journey and disc...
Working parents
Work-life balance
Employee advocacy
Learning and development
BT Business
1mo ago
With International Women's Day approaching, we spoke to Fiona Vines, Chief Inclusion Officer, and Vicky Hicks Chair of the Gender Equality Network, on what IWD means to BT Group and our colleagues.
Join us in celebrating our ongoing commitment to gender equality and inclusion.
Company socials and events
Employee advocacy
BT Business
1mo ago
🔐 Cyber security isn’t just about technology—it’s about people, problem-solving, and protecting what matters most. If you're ready to take on meaningful challenges in a collaborative, high-impact environment, we have exciting roles for you!
🚨 Cyber Analysis Professional – Cheltenham (DV Clearance Required)
- Work on mission-critical projects, analyse vast data sets, and generate intelligence to counter global threats.
- Ideal for cyber security & data science professionals with skills in Spark/SQL (DV clearance required, with a £5k annual allowance).
👉 Apply here: Cyber Analysis Professional
🌍 Cyber Security Professional – Belfast, Sheffield, or Hatfield
- Join our 24/7 Security Operations Centre (SOC), monitoring and resolving cyber threats in real time.
- Perfect for network security & cyber operations specialists who thrive in collaborative, problem-solving environments.
- Security clearance required, open to flexible working arrangements, including job sharing or part time.
- 👉 Apply here
🛡️ Network Security Specialist – Sheffield/Belfast/Hatfield
- Work on complex cyber security deployments, supporting UK secure contracts with leading technologies like Cisco, Checkpoint, Fortinet, and Palo Alto.
- Seeking 3rd-line Network Security experts with experience in firewalls, threat intelligence, and incident response.
- 👉 Apply here
Curious about what it’s like to work in security at BT?
Hear from women in cyber roles about their experienc...
Employee advocacy
Learning and development
BT Business
1mo ago
🎉 Celebrating 1 Year of Our First Career Returner Cohort! 🎉
One year ago, BT Business welcomed its very first
Career Returner cohort on our award winning ‘Restart’ programme.
It was designed – for those on career breaks of 18+
months (in one case 20 years!) -- to break down barriers and support professionals in rebuilding confidence, securing meaningful permanent roles, and accessing mentorship and coaching with our external partner Career Returners.
Since then, this incredible group has not only made
their mark in the workforce but h...
Working parents
Work-life balance
Company socials and events
Employee advocacy
Learning and development
About us
With over 175 years of heritage, BT is the flagship business brand of BT Group. We are a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. We help our customers build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact and being a part of
progress. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
With your growth mindset, you will be empowered to grow your skills, develop your career and disrupt the status quo. You will join an organisation that celebrates difference, fosters innovation and provides you with opportunities to become your best.
Flexible working at BT Business
For us, smart working is all about embracing new technology, breaking down barriers, and discovering new ways to work together. Ultimately, we need to strike a balance between what’s right for our people, our customers and our business.
Spontaneous connections formed in the office and social conversations help you to network, develop your career and learn. It helps managers to take care of their teams and junior colleagues to find the support and structure they need for their fledgling careers to flourish.
That’s why we think that a balance of time spent face to face combined with the flexibility of home working for up to two days a week is what will help us all to be more effective in our roles.
We call this approach “3 together, 2 wherever”.
- That means up to 2 days of flexible working per week for most office based colleagues. This can include working from home, or even your local coffee shop.
- Not all roles are the same. In some cases for example in customer-facing roles- it may be advantageous or required (Eg specific, security cleared roles) to be in the office four or five days a week.
- Typically our job adverts/vacancies will stipulate what the flexible/working pattern is. During the interview process you'll be able to find out more, and you'll also have a chance to talk with your line manager and agree the best working pattern once you join us.
We're providing brilliant spaces for everyone to connect and collaborate through our Better Workplace Programme.
- As part of this programme, we've got new offices in locations like London, Bristol, Birmingham and more, which have state of the art facilities, collaboration tools, spaces like faith rooms and more.
We believe flexibility isn't just about the days you work- it's also about the hours. If you have concerns over commuting to work during the rush hour, childcare costs or caring responsibilities, let's talk. There's no reason you need to work a rigid 9-5.
- For example some colleagues may come into the office later in the morning and/or leave earlier in the afternoon to accommodate school pick up times, and choose to work additional hours at home or later in the evening. Many colleagues work in slightly different ways to accommodate their commitments and lifestyle choices, which you again you can discuss at interview stage and with your line manager.
Approach to diversity & inclusion
We recognise that Inclusion & Diversity (I&D) is not just a ‘nice thing to do’, it’s critical to our growth. Our commitment to I&D remains resolute and unwavering.
The BT Group Manifesto was launched in 2021 and is our plan to accelerate growth through responsible, inclusive and sustainable technology. It is rooted in our purpose, to connect for good, and it will help us achieve our ambition – to become the world’s most trusted connector of people, devices and machines. Our Manifesto includes measurable commitments to amplify our positive impact for people and planet – combined with a clear commercial agenda.
Recruiting and supporting women and people from the LGBTQ+ community
- Our internal Gender Equality Network (GEN) aims to raise awareness, support our colleagues, hold the business to account and inspire change to policy, process and culture to drive gender equality.
- Our Pride Network is for LGBTQI+ people, Allies and anyone who wants to support their LGBTQI colleagues and friends.
- In 2024 the GEN and Pride network are partnering for Lesbian Visibility Week, hosting a workplace conference focusing on the lived experiences of Women and Non-Binary individuals.
- We’ve built relationships with Code First Girls, Career Returners, Black Girls Tech Summit and Girls Talk London to create more opportunities for women to move into technology careers.
- The award-winning "Not her problem" campaign tackled sexist hate and ran during the UEFA Women’s Euros 2022.
Disability Inclusion
- Our internal Able2 Network provides invaluable lived experience input into our I&D plans.
- We offer workplace adjustments (adaptations for colleagues with disabilities or health conditions)
- Where needed, colleagues can get a BT 'passport': a 'passport' is a simple document which can be completed by any colleague who feels their ability to work is being impacted due to health, disability or caring responsibilities. It aims to provoke discussion about balancing business and individuals needs and record outcomes of that discussion (and avoiding colleagues having to repeat personal information and explaining their conditions every time their manager changes).
- We’re a member of Valuable 500, a global business collective made up of 500 CEOs and their companies that are committed to disability inclusion. At the December 2022 disability summit, we renewed our commitment to three priorities: Workplace adjustment; Disability advocacy; and Career progression of our junior managers.
- We renewed our status as a Disability Confident Leader
- We partnered with Purple Goat, the UK’s only communications agencies run by disabled people, to deliver a series of awareness raising videos highlighting the experiences of colleagues with a range of disabilities – including diabetes, autism and visual and hearing impairments.
Ethnicity and Black Inclusion
- Supported by our Internal Ethnic Diversity Network which won the Best Network Group at the 2023 Ethnicity Awards.
- We've sponsored and built partnerships with organisations like the Avado FastFutures programme, The Aleto Foundation and 10,000 Black Interns to develop future leaders and attract young people from ethnic minority backgrounds
- Our Black middle managers continue to participate in the McKinsey Black Leadership programme which provides career development and networking opportunities.
Ex military and Armed Forces
- Supported by our Internal Armed Forces network. Members from the Armed Forces community across BT Group can access peer to peer mental health training.
- At BT Group we are one of the largest employers of both serving Reservists and former Armed Forces personnel with thousands of ex-military colleagues working across our business.
- We are thrilled that BT Group has re-signed the U.K. Armed Forces Covenant, reaffirming our commitment to our former Armed Forces colleagues, our serving Reservists and their families.
- In 2022, we renewed our Gold status/membership of the Armed Forces Covenant which we first achieved in 2014.
Find out more about our approach to Inclusion and hear directly from some of our colleagues about their experiences at BT and how they have been supported by us.
Meet who might be hiring you
Hi, I’m Raj and I lead the Talent Acquisition team within our Service unit in BT Business. I love working for an organisation that allows me to be the best leader to my team, a mother to my two young children and to enjoy my hobby as a Bhangra Fitness Instructor. All of these were the main reasons I came back to work for BT after 8 years. I love working alongside my team to ensure we are supporting candidates throughout their application journey and identify new and creative ways of promoting our business.
Awards & Achievements
Family Friendly
Flexa awards 2025Career Progression
Flexa awards 2025HR Brilliance in Diversity and Inclusion: Restart for Career Returners Programme
2025Disability Confident Leader
2023Carers Confident Ambassador
2024Gold Member of the Armed Forces Covenant (2014 onwards)
2014Best Network Group Ethnicity Awards
2023ActionAble 2025- leader in disability and inclusion within the FTSE 100.
2025Behind the scenes at BT Business
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