
Highlights
Autonomous
82%
Flexibility
73%
Work-life balance
72%
BT Group
BT Group is one of the UK’s leading telecommunications and network providers, made up of trusted brands including BT, EE, Openreach, and Plusnet.
With over 175 years of innovation behind us, we serve consumers, businesses, and the public sector across the UK and globally—connecting people, devices, and machines for good.
From building the UK’s digital infrastructure to delivering next-gen mobile and broadband services, we’re helping shape the future of connectivity. Whether you're working in customer service, cybersecurity, engineering, or digital product design, you’ll be part of a team that’s transforming how the world communicates.
Who We Are
BT Group is more than just a telecoms company. We’re a technology powerhouse, a digital pioneer, and a force for good. Our brands serve different markets, but we’re united by a shared purpose: we connect for good.
- BT: Trusted by millions of businesses and public sector organisations for secure, reliable communications.
- EE: The UK’s best mobile network, delivering cutting-edge 5G and broadband to consumers nationwide.
- Openreach: Building and maintaining the UK’s digital infrastructure, connecting homes and businesses to full fibre.
- Plusnet: Providing straightforward, great-value broadband with award-winning customer service.
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What BT Group offers their employees
Flexibility
A little flexibility in start and finish times
Hybrid working (with some weekly office time)
3 office days / week

Great office
We're waiting for BT Group's employees to verify how great their office is.
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Our Culture
We’re creating a culture where everyone can thrive. Across all our brands, we champion diversity, equity, and inclusion—because we know that different perspectives make us stronger.
We’re proud to be a place where you can bring your whole self to work, grow your career, and make a real impact.
We’re also committed to sustainability and digital inclusion, helping communities across the UK access the tools and skills they need to thrive in a digital world.
Approach to inclusion
We recognise that Inclusion & Diversity (I&D) is not just a ‘nice thing to do’, it’s critical to our growth. Our commitment to I&D remains resolute and unwavering.
The BT Group Manifesto was launched in 2021 and is our plan to accelerate growth through responsible, inclusive and sustainable technology. It is rooted in our purpose, to connect for good, and it will help us achieve our ambition – to become the world’s most trusted connector of people, devices and machines. Our Manifesto includes measurable commitments to amplify our positive impact for people and planet – combined with a clear commercial agenda.
Recruiting and supporting women and people from the LGBTQ+ community
- Our internal Gender Equality Network (GEN) aims to raise awareness, support our colleagues, hold the business to account and inspire change to policy, process and culture to drive gender equality.
- Our Pride Network is for LGBTQI+ people, Allies and anyone who wants to support their LGBTQI colleagues and friends.
- In 2024 the GEN and Pride network are partnering for Lesbian Visibility Week, hosting a workplace conference focusing on the lived experiences of Women and Non-Binary individuals.
- We’ve built relationships with Code First Girls, Career Returners, Black Girls Tech Summit and Girls Talk London to create more opportunities for women to move into technology careers.
- The award-winning "Not her problem" campaign tackled sexist hate and ran during the UEFA Women’s Euros 2022.
Disability Inclusion
- Our internal Able2 Network provides invaluable lived experience input into our I&D plans.
- We offer workplace adjustments (adaptations for colleagues with disabilities or health conditions)
- Where needed, colleagues can get a BT 'passport': a 'passport' is a simple document which can be completed by any colleague who feels their ability to work is being impacted due to health, disability or caring responsibilities. It aims to provoke discussion about balancing business and individuals needs and record outcomes of that discussion (and avoiding colleagues having to repeat personal information and explaining their conditions every time their manager changes).
- We’re a member of Valuable 500, a global business collective made up of 500 CEOs and their companies that are committed to disability inclusion. At the December 2022 disability summit, we renewed our commitment to three priorities: Workplace adjustment; Disability advocacy; and Career progression of our junior managers.
- We renewed our status as a Disability Confident Leader
Ethnicity and Black Inclusion
- Supported by our Internal Ethnic Diversity Network which won the Best Network Group at the 2023 Ethnicity Awards.
- We've sponsored and built partnerships with organisations like the Avado FastFutures programme, The Aleto Foundation and 10,000 Black Interns to develop future leaders and attract young people from ethnic minority backgrounds
- Our Black middle managers continue to participate in the McKinsey Black Leadership programme which provides career development and networking opportunities.
Ex military and Armed Forces
- Supported by our Internal Armed Forces network. Members from the Armed Forces community across BT Group can access peer to peer mental health training.
- At BT Group we are one of the largest employers of both serving Reservists and former Armed Forces personnel with thousands of ex-military colleagues working across our business.
- We are thrilled that BT Group has re-signed the U.K. Armed Forces Covenant, reaffirming our commitment to our former Armed Forces colleagues, our serving Reservists and their families.
- In 2022, we renewed our Gold status/membership of the Armed Forces Covenant which we first achieved in 2014.
Find out more about our approach to Inclusion and hear directly from some of our colleagues about their experiences at BT and how they have been supported by us.
Flexible working at BT Group
We believe work should work for you. That’s why we offer a range of flexible working options across BT Group.
Whether you’re in a hybrid corporate role, a fully remote tech team, or a field-based engineering
position, we support smart working that balances performance with wellbeing.
Our “3 together, 2 wherever” model is just one example of how we’re reimagining the workplace to suit modern life.
What Employees like about BT Group

People & Community
As a global company, BT offer a great work package. Many great individuals who are helpful and passionate

Culture
I love company culture … diversity, inclusion, collaboration and full engagement… productive ways of working! I feel belonging! Senior management is very supportive… always there to support and guide … they listen us, encourage us, appreciate us … keen to see us growing together! I just love my company… my colleagues are super supportive! I feel blessed! I’m happy/enjoying my work!

Inclusion
SMB is a great place to work, and as a woman, I have been fully supported and my career has really developed.
Accreditations
Disability Confident Leader
2023Carers Confident Ambassador
2024Gold Member of the Armed Forces Covenant (2014 onwards)
2014Awards & Achievements
Working at BT Group

2 days/week at home

A little flex time
Company employees:
Gender diversity (m:f):
Hiring in countries
Brazil
Canada
Hong Kong
Hungary
India
Poland
Singapore
South Korea
Spain
United Kingdom
Office Locations
BT Group's live feed
Employee benefits
- 25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
- Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
- Bank holiday swaps
- Buy or sell annual leave – buy up to 5 days/year pro rata
- Carer’s leave – Two weeks paid leave
- Cinema discounts
- Coaching
- Compassionate leave
- Complimentary Medical Services
- Cycle to work scheme
- Employee assistance programme
- Employee discounts
- Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
- Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
- Enhanced pension match/contribution
- Enhanced sick pay – 3 months
- Faith rooms
- In house training
- L&D budget – sponsored accreditation available for certain professions
- Learning platform – internal and external learning content via Degreed
- LinkedIn learning license – unlimited access
- Lunch and learns
- Mental health platform access – Silvercloud
- Mentoring
- Neo-natal leave
- Open to job sharing
- Open to part time work for some roles
- Optional unpaid leave
- Private GP service – 24/7 virtual GP access for UK colleagues
- Referral bonus
- Returnship
- Salary sacrifice
- Share options
- Shared parental leave
- Travel loan
- Volunteer days – 3 volunteer days per year
- Reservist leave
- Fertility treatment leave
- Pregnancy loss leave
- Pregnancy support
- Fertility treatment leave
- Pregnancy loss leave
- Pregnancy support
- On-site catering
- On-site barista
- On-site shower
- Modern office
- Collaboration spaces
- Private booths
- On-site wellness room
BT Group's careers
PMO Professional
Marketing Specialist, Business Marketing
ICT Field Support Officer
Customer Service Support Advisor
Executive Assistant
Customer Service Support Advisor
Site Reliability Engineering Specialist
Customer Solutions Design Specialist (North)
Synchronisation & Ethernet Specialist
Customer Service Support Advisor
Kubernetes Platform Engineer
Network Cloud Infrastructure Design Engineer (Network)
Business Sales Advisor - Customer Growth
Senior PMO Specialist (6-month FTC)
Cloud Engineering Specialist- VMware
Service Designer - 5G Enabled Solutions
Solution Architect - 5G Enabled Solutions
Tenant Onboarding Specialist
Software Engineering Specialist
Radio Interface Designer
Purchasing & Commercial Analyst
Risk & Governance Specialist
Network Reliability Engineering Specialist, Packet Core - ESN
Contract Specialist
Customer Solutions Design Professional
Infrastructure Engineering Specialist
Business Development Manager
Cyber Security Consultant - AWS
H&S and Environment Lawyer
Delivery PMO Professional
Network Cloud Capacity & Optimisation Engineering Specialist
DevSecOps Engineer (AWS, Serverless, AEM, OOP Programming)
Security Sales Engineer
Finance Manager, Technical Accounting
Software Engineering Specialist
Junior Lawyer (Paralegal) - Corporate Americas
Reward Services Manager, Compensation
RF Network Design and Development Professional
Software Engineering Professional
International Cash Collection: Operations Associate (Maternity Cover)
Network Engineer
Network Automation Strategy lead
Senior Manager , Major Programme Delivery
Product Lead, Customer Sales Journey
Product Lead, Agent & Value
Product Lead, Customer In-Life
Site Reliability Engineering Specialist
Cloud Engineering Professional - Access & Security
Project/Programme Manager
Data Governance Specialist
Software Engineering Professional
Service Request Coordinator Expert
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Software Engineering Professional
Quality Expert
Unit Risk and Controls Manager - Networks
Senior Manager, Frameworks
Cyber Security Ops. Professional
Product Manager, Secure Connectivity
External Reporting Manager - 6 month FTC
Senior Designer (In-House Creative Agency)
Account Manager (In-House Creative Agency)
Software Engineering Professional ( ServiceNow Developer)
Principal Cloud Engineer
Customer Service Support Advisor
Associate Creative Director (In-House Creative Agency)
Software Engineering Professional 2
Digital Accessibility Tester & Support Professional
International Billing: Operations Associate
Network & System Security Specialist
Defence Accounting & Reporting Manager
Project Management Professional (In-House Creative Agency)
Copywriter Manager (In-House Creative Agency)
R2R Finance Analyst - Fixed-Term, Part-Time
Senior 3D Animator (In-House Creative Agency)
Project Manager, Plusnet (In-House Creative Agency)
NaaS Architect Principal
Senior Technical Delivery Manager - Service Assurance - Fixed Networks
Team Leader CSS
Sales Coach Professional
Account Director (In-House Creative Agency)
Research Manager Network Orchestration Architecture and Intent
Senior Service Operations Engineer
Business Customer Support Technician Apprentice Liverpool
Software Engineering Professinal
Solution Architect Specialist
Digital Analytics Specialist
AEM Developer
Software Engineering Specialist
Software Engineering Manager - Java, React
Security Project Specialist
Software Engineering Professional
Business Systems Architect Principal
Data & AI Architect Principal
IT Systems Architect Principal
Machine Learning Engineer - AWS
Data Analytics Specialist
Data Analytics Specialist
Data Professional







