Go to section
Go to section

Highlights

FLEXIBILITY

Flexibility

WORK_LIFE_BALANCE

Work-life balance

BENEFITS

Benefits

BT Group

Telecommunications
Digital
Technology
Telecommunications
Digital
Technology

BT Group is one of the UK’s leading telecommunications and network providers, made up of trusted brands including BT, EE, Openreach, and Plusnet.

With over 175 years of innovation behind us, we serve consumers, businesses, and the public sector across the UK and globally—connecting people, devices, and machines for good.

From building the UK’s digital infrastructure to delivering next-gen mobile and broadband services, we’re helping shape the future of connectivity. Whether you're working in customer service, cybersecurity, engineering, or digital product design, you’ll be part of a team that’s transforming how the world communicates.

Who We Are

BT Group is more than just a telecoms company. We’re a technology powerhouse, a digital pioneer, and a force for good. Our brands serve different markets, but we’re united by a shared purpose: we connect for good.

  • BT: Trusted by millions of businesses and public sector organisations for secure, reliable communications.
  • EE: The UK’s best mobile network, delivering cutting-edge 5G and broadband to consumers nationwide.
  • Openreach: Building and maintaining the UK’s digital infrastructure, connecting homes and businesses to full fibre.
  • Plusnet: Providing straightforward, great-value broadband with award-winning customer service.

What BT Group offers their employees

Chart dial

Alternative working patterns

We're waiting for BT Group's employees to verify their alternative working patterns.

Open to part-time employees

Open to job sharing

Open to compressed hours

Open to part time work for some roles

Chart dial

Flexibility

A little flexibility in start and finish times

Hybrid working (with some weekly office time)

3 office days / week

Chart dial

Great office

We're waiting for BT Group's employees to verify how great their office is.

On-site catering

On-site barista

On-site shower

Modern office

Collaboration spaces

Private booths

On-site wellness room

Our Culture

We’re creating a culture where everyone can thrive. Across all our brands, we champion diversity, equity, and inclusion—because we know that different perspectives make us stronger.

We’re proud to be a place where you can bring your whole self to work, grow your career, and make a real impact.

We’re also committed to sustainability and digital inclusion, helping communities across the UK access the tools and skills they need to thrive in a digital world.

Flexible working at BT Group

We believe work should work for you. That’s why we offer a range of flexible working options across BT Group.

Whether you’re in a hybrid corporate role, a fully remote tech team, or a field-based engineering
position, we support smart working that balances performance with wellbeing.

Our “3 together, 2 wherever” model is just one example of how we’re reimagining the workplace to suit modern life.

Inclusion & Belonging at BT Group

We recognise that Inclusion & Diversity (I&D) is not just a ‘nice thing to do’, it’s critical to our growth. Our commitment to I&D remains resolute and unwavering.

The BT Group Manifesto was launched in 2021 and is our plan to accelerate growth through responsible, inclusive and sustainable technology. It is rooted in our purpose, to connect for good, and it will help us achieve our ambition – to become the world’s most trusted connector of people, devices and machines. Our Manifesto includes measurable commitments to amplify our positive impact for people and planet – combined with a clear commercial agenda.

Recruiting and supporting women and people from the LGBTQ+ community

  • Our internal Gender Equality Network (GEN) aims to raise awareness, support our colleagues, hold the business to account and inspire change to policy, process and culture to drive gender equality.
  • Our Pride Network is for LGBTQI+ people, Allies and anyone who wants to support their LGBTQI colleagues and friends.
  • In 2024 the GEN and Pride network are partnering for Lesbian Visibility Week, hosting a workplace conference focusing on the lived experiences of Women and Non-Binary individuals.
  • We’ve built relationships with Code First Girls, Career Returners, Black Girls Tech Summit and Girls Talk London to create more opportunities for women to move into technology careers.
  • The award-winning "Not her problem" campaign tackled sexist hate and ran during the UEFA Women’s Euros 2022.

Disability Inclusion

  • Our internal Able2 Network provides invaluable lived experience input into our I&D plans.
  • We offer workplace adjustments (adaptations for colleagues with disabilities or health conditions)
  • Where needed, colleagues can get a BT 'passport': a 'passport' is a simple document which can be completed by any colleague who feels their ability to work is being impacted due to health, disability or caring responsibilities. It aims to provoke discussion about balancing business and individuals needs and record outcomes of that discussion (and avoiding colleagues having to repeat personal information and explaining their conditions every time their manager changes).
  • We’re a member of Valuable 500, a global business collective made up of 500 CEOs and their companies that are committed to disability inclusion. At the December 2022 disability summit, we renewed our commitment to three priorities: Workplace adjustment; Disability advocacy; and Career progression of our junior managers.
  • We renewed our status as a Disability Confident Leader 

Ethnicity and Black Inclusion

  • Supported by our Internal Ethnic Diversity Network which won the Best Network Group at the 2023 Ethnicity Awards.
  • We've sponsored and built partnerships with organisations like the Avado FastFutures programme, The Aleto Foundation and 10,000 Black Interns to develop future leaders and attract young people from ethnic minority backgrounds
  • Our Black middle managers continue to participate in the McKinsey Black Leadership programme which provides career development and networking opportunities.

Ex military and Armed Forces

  • Supported by our Internal Armed Forces network. Members from the Armed Forces community across BT Group can access peer to peer mental health training.
  • At BT Group we are one of the largest employers of both serving Reservists and former Armed Forces personnel with thousands of ex-military colleagues working across our business.
  • We are thrilled that BT Group has re-signed the U.K. Armed Forces Covenant, reaffirming our commitment to our former Armed Forces colleagues, our serving Reservists and their families.
  • In 2022, we renewed our Gold status/membership of the Armed Forces Covenant which we first achieved in 2014.

Find out more about our approach to Inclusion and hear directly from some of our colleagues about their experiences at BT and how they have been supported by us.

What Employees like about BT Group
669f8cc84d97cad50021a144

People & Community

As a global company, BT offer a great work package. Many great individuals who are helpful and passionate

669f8cc84d97cad50021a145

Culture

I love company culture … diversity, inclusion, collaboration and full engagement… productive ways of working! I feel belonging! Senior management is very supportive… always there to support and guide … they listen us, encourage us, appreciate us … keen to see us growing together! I just love my company… my colleagues are super supportive! I feel blessed! I’m happy/enjoying my work!

669f8cc84d97cad50021a146

Inclusion

SMB is a great place to work, and as a woman, I have been fully supported and my career has really developed.

Accreditations

Disability Confident Leader

2023

Carers Confident Ambassador

2024

Gold Member of the Armed Forces Covenant (2014 onwards)

2014

Awards & Achievements

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
External award Icon

HR Brilliance in Diversity and Inclusion: Restart for Career Returners Programme

2025

Best Network Group Ethnicity Awards

2023

ActionAble 2025- leader in disability and inclusion within the FTSE 100.

2025
Anything else you want to know?

Ask BT Group a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Working at BT Group

3 office days / week

A little flex time

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Hungary

India

Japan

Mexico

Singapore

United Kingdom

Office Locations

Anything else you want to know?

Ask BT Group a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Related blog posts

Employee benefits

Annual Leave
  • 25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
  • Bank holiday swaps
  • Buy or sell annual leave – buy up to 5 days/year pro rata
  • Optional unpaid leave
  • Reservist leave
Health & Wellbeing
  • Compassionate leave
  • Complimentary Medical Services
  • Enhanced sick pay – 3 months
  • Fertility treatment leave
    Popular
  • Mental health platform access – Silvercloud
  • Private GP service – 24/7 virtual GP access for UK colleagues
Learning & Development
  • Coaching
  • L&D budget – sponsored accreditation available for certain professions
  • Learning license – unlimited access
  • Learning platform – internal and external learning content via Degreed
  • Lunch and learns
  • Mentoring
Office Based
  • Collaboration spaces
  • Cycle to work scheme
  • Faith rooms
  • Modern office
  • On-site barista
  • On-site catering
  • On-site shower
  • On-site wellness room
  • Private booths
  • Travel loan
Parents & Caregivers
  • Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
  • Carer’s leave – Two weeks paid leave
  • Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
  • Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
  • Neonatal leave
  • Pregnancy loss leave
  • Pregnancy support
  • Shared parental leave
Salary Based
  • Enhanced pension match/contribution
  • Referral bonus
  • Salary sacrifice
  • Share options
Travel & Leisure
  • Cinema discounts
Work Environment
  • In house training
Work Week
  • Open to compressed hours
    Popular
  • Open to job sharing
    Popular
  • Open to part time work for some roles
    Popular
  • Open to part-time employees
    Popular
Other
  • Employee assistance programme
  • Employee discounts
  • Returnship
  • Volunteer days – 3 volunteer days per year

BT Group's careers

Senior Manager, Product and Content Marketing
GBR Bristol - Assembly, GBR-London-BTHQ One Braham
Acqusition Account Manager
GBR-Birmingham-Three Snowhill
RAN Automation Developer
GBR-Birmingham-Three Snowhill
Security Professional
IND-Gurugram-IQ
Future AI Workforce Learning Specialist
GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR Glasgow - Alexndr Bain Hse, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Solution Architect Principal- CDN
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Mobile Account Manager
GBR-Birmingham-Three Snowhill
Service Management Specialist
GBR Bristol - Assembly
Contract Specialist
GBR Cheltenham - Stw On Wld TE, GBR Ipswich ATE, GBR London - 5 Canada Square, GBR-Manchester-Deansgate
Executive Assistant - Reg Affairs, People, Data and Culture
GBR Bristol - Assembly, GBR-London-BTHQ One Braham
Strategic Total Reward Specialist
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Enterprise Architect Principal
GBR Belfast - Riverside Tower, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Software Engineering Manager
IND Gurugram - Tower B and C
Network Security Professional
GBR Belfast - Riverside Tower, GBR Sheffield Endeavour, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Contract Specialist, DFTS
GBR Bristol - Assembly
PMO Professional (Bristol)
GBR Bristol CTRL TE
Software Engineering Professional
IND Gurugram - Tower B and C, IND-Bengaluru-RMZ Ecoworld
Software Engineer Professional
IND-Bengaluru-RMZ Ecoworld
Service Provision Team Member
GBR-Birmingham-Three Snowhill
HSE Specialist - CDM Delivery
GBR Glasgow - Alexndr Bain Hse
Cloud Engineering Practitioner
GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Security Intelligence Analyst
GBR Mobile worker - home EN & WA
Project Manager
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Culture & Inclusion Project Manager
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Senior Product Owner
GBR-London-BTHQ One Braham
Desk Sales Professional (Mid-Market)
GBR-Birmingham-Three Snowhill
Technical Delivery Manager
GBR Ipswich - Pegasus Tower
Software Engineering Specialist
GBR Belfast - Riverside Tower
Security Operations Manager
GBR-Manchester-New Bailey
Principal Enterprise Architect - Health & Communities
GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Community Engagement Partner
GBR Guilford - Ericsson, GBR Ilford - EE Shop 4202, GBR Ilford - Gants Hill ATE, GBR Ilford - Goodmayes ATE, GBR Ilford - Mill House, GBR Ilford Central ATE
People & Culture Partner
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Application Support Engineer
GBR Bristol - Assembly
Tech Product Manager
GBR-London-BTHQ One Braham
Bid Finance Specialist
GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Senior Innovation Strategy Manger
GBR-London-BTHQ One Braham
CDN Design Specialist
GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Software Engineering Professional
IND-Bengaluru-RMZ Ecoworld
Technical Support Professional
GBR-Birmingham-Three Snowhill
Migration - Tech Cluster Lead
GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR-London-BTHQ One Braham
Technical Delivery Manager
IND-Bengaluru-RMZ Ecoworld
Software Engineering Professional
IND-Bengaluru-RMZ Ecoworld
Software Engineer Professional
IND-Bengaluru-Pritech
Account Manager (Corporate)
GBR-London-BTHQ One Braham
Commercial Operations Manager
GBR-Birmingham-Three Snowhill
Infrastructure Engineering Specialist
GBR-Manchester-New Bailey
Senior Commercial Lawyer - Public Sector
GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR-London-BTHQ One Braham
Senior Data Engineering & Operations Manager
GBR Bristol - Assembly, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Product Manager, Social Value
GBR-London-BTHQ One Braham
Product Manager, Social Sustainability
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Research Technical Manager, Optical Networks (3 vacancies)
GBR Bristol - Assembly, GBR Ipswich - Orion Building
Research Specialist (Optics / Quantum)
GBR Bristol - Assembly, GBR Ipswich - Orion Building
Cloud Engineering Professional
IND-Bengaluru-RMZ Ecoworld
Software Engineering Professional
IND-Bengaluru-RMZ Ecoworld
Senior Design and Test Engineer
GBR Ipswich - Orion Building, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Talent Attraction Manager - 12 Month FTC
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill
Migrations CoE Professional
IND-Bengaluru-RMZ Ecoworld
Senior Business Development Manager
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Cloud-Native Platform Engineer/ Telco Cloud Architect
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Virtualisation Architect/Virtualised Solution Architect
GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Facilities Assistant
HU-Debrecen-Forest Offices
Contract Specialist
GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Senior Client Service Manager
GBR Cardiff 3 Capital Quarter
2nd Line Delivery Professional
GBR Glasgow - Alexndr Bain Hse, GBR Sheffield Endeavour, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Senior Finance Manager - Industries
GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Data, AI & Security Lawyer
GBR-London-BTHQ One Braham
Electrical / Mechanical Engineer
GBR Shrewsbury ATE/TRS
Finance Business Partner - Private Sector
GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Site Reliability Engineering Specialist
GBR Sheffield Endeavour, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Site Reliability Engineering Professional
GBR Ipswich - Adhara Building
UK Secure Network Implementation Engineer
GBR Sheffield Endeavour, GBR-Birmingham-Three Snowhill
Senior Network Tooling Engineer
GBR-Birmingham-Three Snowhill
Data Science Professional
GBR Cheltenham TE, GBR Ipswich - Orion Building, GBR-London-BTHQ One Braham, GBR-Manchester-Deansgate
Subsea (Marine), Network Delivery Specialist
GBR Ipswich - A04 Adastral Pk, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham
Physcial Security Advisor
GBR Mobile worker - home EN & WA
Physical Security Professional
GBR Cheltenham - Stw On Wld TE, GBR Ipswich ATE, GBR London - 5 Canada Square, GBR Manchester - Dial House
Data Engineering Specialist
GBR Bristol - Assembly, GBR-Manchester-New Bailey
Network Cloud Engineering Professional 2
GBR Ipswich - Adhara Building
Business Systems Architect Principal
HU-Debrecen-Forest Offices, HUN Budapest ONE
Cyber Security Ops. Specialist
GBR BT Customer Site