BT Business
BT Business
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BT Business

BT Business is part of the BT Group parent company composed of several brands including EE, Plusnet, Openreach and BT (our flagship business brand).

BT Business is our dedicated B2B unit serving customers ranging from public sector and government departments to major multinationals to small start ups. We provide secure connectivity and collaboration platforms in 180 countries.

2 days/week at home

A little flex time

We need to ask employees of BT Business how satisfied they are with flexible working before we assign the company FlexScore®

Location
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Hours
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Benefits
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Work-life balance
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Role modelling
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Autonomy
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Benefits spotlight

25 (UK) / 21 (India) days annual leave + bank holidays
Open to job sharing
Open to part time work for some roles
Flexible working week
Mental health platform access
Compassionate leave
Cinema discounts
Buy or sell annual leave – buy up to 5 days/year pro rata
Bank holiday swaps
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Cycle to work scheme
Faith rooms
Pension match/increase
Salary sacrifice
Share options
Employee discounts
Employee assistance programme
Volunteer days – 3 volunteer days per year
Lunch and learns
L&D budget
Season ticket loan
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
What's great about BT Business
Mission and vision
  • Sustainability

    Sustainability

  • Social impact-led

    Social impact-led

  • Tech for good

    Tech for good

Culture
  • Collaborative

    Collaborative

  • People-first

    People-first

  • Progressive

    Progressive

Our company environment
  • Career progression led

    Career progression led

    Outstanding work and contribution is mainly recognised by career progression and promotions at BT Business
  • Disability representation

    Disability representation

    BT Business demonstrates their disability representation, equity and inclusion through having a leadership team, a founder team and/or an overall workforce that represents the disability distribution of the population. They also have a disability working group.
  • Gender diverse

    Gender diverse

    BT Business demonstrates their gender diversity, equity and inclusion through having a leadership team, founder team and/or overall workforce which represents the gender split of the population. They also have a gender equality working group.
  • Ethnically diverse

    Ethnically diverse

    BT Business demonstrates their ethnic diversity, equity and inclusion through having a leadership team, a founder team and/or an overall workforce that represents the ethnic distribution of the population. They also have an ethnic diversity working group.
  • LGBTQ+ representation

    LGBTQ+ representation

    BT Business demonstrates their LGBTQ+ representation, equity and inclusion through having a leadership team, founder team and/or an overall workforce which represents the LGBTQ+ distribution in the population. They also have a LGBTQ+ working group.
  • Neurodivergent

    Neurodivergent

    BT Business demonstrates their neurodiversity representation, equity and inclusion through having a leadership team, a founder team and/or an overall workforce that represents the neurodiversity distribution of the population. They also have a neurodiversity working group.
  • Regularly benchmarked/readjusted salary

    Regularly benchmarked/readjusted salary

    BT Business regularly benchmark and readjust their salaries against the market so you know you’re always getting a fair wage
  • Family friendly

    Family friendly

    BT Business offer a range of benefits that support parents and families
  • Learning and development focused

    Learning and development focused

    Learning and development is an important part of BT Business's ethos and this is demonstrated through a range of benefits which support this

Open roles at BT Business

Project Manager

740 Waterside Drive, Bristol, United Kingdom

Major Incident Manager

Debrecen, Hungary

Solution Designer (Security)

UK Wide, United Kingdom

Hybrid Account Manager

Riverside Tower, Belfast (N.I), United Kingdom

Cyber Security Professional

Northern Command Centre, Sheffield, United Kingdom

Customer Solutions Design Practioner( Especialista)

Sao Paulo, Brazil

Client Director

One Braham (4140), London, United Kingdom

Service Operations Engineer

Debrecen, Hungary

Service Operations Technician

Technical Delivery Advisor

Dial House Manchester, Manchester, United Kingdom

2nd Line Data Engineering Professional

Northern Command Centre, Sheffield, United Kingdom

Network Designer

UK Wide, United Kingdom

Contract Manager

Building 31, Budapest, Hungary

HR Advisor

Debrecen, Hungary

Technical Management Professional

Building 31, Budapest, Hungary

Cyber Security Ops. Professional

Deansgate, Manchester, United Kingdom

Cyber security professional

Deansgate, Manchester, United Kingdom

Project Management Professional

Teleport Business Park, Bogota, Colombia

Desk based account manager

Snowhill, Birmingham, United Kingdom

Genesys Reporting Professional

UK Wide, United Kingdom

CDM Billing Specialist

Assembly, Bristol, United Kingdom

Senior Transformation Architect

One Braham (4140), London, United Kingdom

Senior Product Owner, Digital and Marketing

London, London, United Kingdom

Project Professional

Dundrum Road, Dublin, Ireland

Service System & Customer Delivery

3 Capital Quarter, Cardiff, United Kingdom

Customer Service Agent

Exeter (R620), Exeter, United Kingdom

Solutions Architect - DV Cleared (Register your Interest) 1

UK Wide, United Kingdom

Solutions Architect (Register Your Interest)

UK Wide, United Kingdom

Service Management Specialist

Building 31, Budapest, Hungary

Service Management Professional

Building 31, Budapest, Hungary

Network Designer (Register your Interest)

UK Wide, United Kingdom

Contract Manager

Reston, United States

Incident Manager

Building 31, Budapest, Hungary

Contract Manager - Career Returners Program - Start Date September 2024

UK Wide, United Kingdom

Sales - Career Returners Program, Start date September 2024

UK Wide, United Kingdom

Commercial Finance Manager

1 Braham Street, London, United Kingdom

Senior Manager, Strategic Cost Transformation

One Braham (4140), London, United Kingdom

Partnerships Strategy & Operations Manager

UK Wide, United Kingdom

Team Leader - Data Repair

Dial House Manchester, Manchester, United Kingdom

Network Engineer (12-month fixed term)

National Technology Park, Limerick, Ireland

Network Engineer (12-month fixed term)

National Technology Park, Limerick, Ireland

Partner Program Manager

One Braham (4140), London, United Kingdom

Proposition Manager

One Braham (4140), London, United Kingdom

Technical Business Development Manager x2

One Braham (4140), London, United Kingdom

Senior Manager, Technical Business Development

One Braham (4140), London, United Kingdom

Senior Manager, Planning & Delivery

One Braham (4140), London, United Kingdom

Product Specialist, Eagle-i Security

UK Wide, United Kingdom

Product Professional, SMB Security

UK Wide, United Kingdom

Security Portfolio Integration Specialist

One Braham (4140), London, United Kingdom

Senior Manager, Security Portfolio Pricing

UK Wide, United Kingdom

Product Specialist, Managed Security Services

UK Wide, United Kingdom

Security Pricing Specialist

UK Wide, United Kingdom

Product Specialist, SMB Security

UK Wide, United Kingdom

Senior SMB Security Manager

UK Wide, United Kingdom

Customer CTO - Voice, Unified Comms and Contact Centres'

London, London, United Kingdom

Security Analyst

Avaya Technical Design Authority / Support Engineer

Snowhill, Birmingham, United Kingdom

German Speaker Service Desk Agent

Building 31, Budapest, Hungary

SD WAN Technical Professional Product(Fortinet, Velo Cloud)

Debrecen, Hungary

Customer Solutions Design Practitioner

UK Wide, United Kingdom

Business Resourcing Accounting and Financial Control Manager

One Braham (4140), London, United Kingdom

Release & Deployment Management Professional

9th & 10th Flr, Gurugram Info , Gurugram, India

3rd Line Data Engineer - TOA

Northern Command Centre, Sheffield, United Kingdom

Business Compliance Manager

La Defense, Paris, France

Senior Technical Engineer

Building 31, Budapest, Hungary

Senior Technical Engineer

Building 31, Budapest, Hungary

L1 Service Operation Engineer

Building 31, Budapest, Hungary

Senior Technical Engineer

Building 31, Budapest, Hungary

Business Sales Advisor

Doxford, United Kingdom

Microsoft Sales Specialist

UK Wide, United Kingdom

Customer Solutions Design Professional

Sao Paulo, Brazil

Account Manager

8951 Cypress Waters BLVD., Dallas, United States

Infrastructure Engineering Professional

Cheltenham, Cheltenham, United Kingdom

Project Management Professional

Building 31, Budapest, Hungary

Senior Product Manager

Building 31, Budapest, Hungary

Business Environment & Sustainability Manager

UK Wide, United Kingdom

Account Director EU-I

Telecomlaan 9, Diegem, Belgium

Sales Specialist

Assembly, Bristol, United Kingdom

Desk Based Sales Specialist

Snowhill, Birmingham, United Kingdom

Client Partner

Madrid, Spain

Technical Architect

UK Wide, United Kingdom

Service Restoration Engineer

No. 8 Jalan Kerinchi,, Kuala Lumpur, Malaysia

Service Resource Partner

Building No 14 Sector 24 & 25A, Gurugram, India

Service Resource Partner

Building 31, Budapest, Hungary

BCM Professional

Building 31, Budapest, Hungary

Strategic Resource Manager

UK Wide, United Kingdom

Business Health Safety & Environmental Manager

Sao Paulo, Brazil

Specialist Network Engineer

Aberdare, United Kingdom

24x7 IT Engineering Professional

Barlborough , Chesterfield, United Kingdom

Mobile Data Obligations Specialist

Assembly, Bristol, United Kingdom

Customer Engineer

1 Charles Street, Plymouth, United Kingdom

Technical Professional (2nd level)

Building 31, Budapest, Hungary

Network & Security Design and Implementation Specialist

Madrid, Spain

Genesys Designer - Register Your Interest!

UK Wide, United Kingdom

International Cash Collection: Account Receivable (maternity cover)

Building 31, Budapest, Hungary

Network Designer

Assembly, Bristol, United Kingdom

Technical Management Professional

Debrecen, Hungary

Customer Service Technical Advisor

Building 31, Budapest, Hungary

Service Operations Engineer

Debrecen, Hungary

Inside Sales Account Manager

Assembly, Bristol, United Kingdom

Inside Sales Specialist

Building 31, Budapest, Hungary

Architecte Sécurité

Ingénieur Sécurité

Javascript DevOps Engineer

Cheltenham, Cheltenham, United Kingdom

Technical Security Lead

Perth_, Australia

Service Manager

2-5-1 Atago, Minato-ku, Tokyo, Japan

Senior Voice Designer Zoom / Webex Calling

Building 31, Budapest, Hungary

Senior Service Operations Engineer (English + French)

Building 31, Budapest, Hungary

Sales Training Professional

Assembly, Bristol, United Kingdom

Sales Training Professional

Building 31, Budapest, Hungary

Genesys Technical Design Specialist Talent Pool

Building 31, Budapest, Hungary

Network Solutions, Designers and Architects - Register your interest

UK Wide, United Kingdom

Specialist Network Designer Talent Pool

Building 31, Budapest, Hungary

Specialist Design Engineer Talent Pool

Building 31, Budapest, Hungary

Technical Designer

Assembly, Bristol, United Kingdom

Network Architect

UK Wide, United Kingdom

Information Assurance Professional

Building 31, Budapest, Hungary

Network Designer, Cloud Applications (Genesys)

UK Wide, United Kingdom

Commercial Manager

Riverside Tower, Belfast (N.I), United Kingdom

Senior Sales Engineer

2-5-1 Atago, Minato-ku, Tokyo, Japan

Penetration Tester

Hemel Hempstead: Riverside (R6, Hemel Hempstead, United Kingdom

Solutions Architect (NATS)

UK Wide, United Kingdom

Solutions Architect (Defence)

Assembly, Bristol, United Kingdom

Solutions Architect (Defence)

Assembly, Bristol, United Kingdom

Client Services Professional

2-5-1 Atago, Minato-ku, Tokyo, Japan

Specialist Network Designer

Aberdare, United Kingdom

Commercial Finance Business Partner

Belfast N.I, United Kingdom

Technical Designer (Service Provider Networks)

UK Wide, United Kingdom

Security Design / Implementation Engineer

Alvaston, Derby, United Kingdom

Defence ILS Professional - Specialist Services

Boundary Way, Hemel Hempstead, United Kingdom

Sales Performance Coach

38 Nehru Place, New Delhi, India

Duty Management Professional

Building 31, Budapest, Hungary

Solution Architect

UK Wide, United Kingdom

3rd Line Technical Professional

Corby (R025), Corby, United Kingdom

Customer Service Technical Advisor

Building 31, Budapest, Hungary

Network Sales Specialist

BT Meetings Service Architect

Building 31, Budapest, Hungary

Network Design Lead

Alexander Bain House, Glasgow, United Kingdom

Networks Engineer Level 4 - Chippenham

Chippenham (4308), Chippenham, United Kingdom

Senior HR Professional Data Specialist

Munich, Germany

SOC Professional

Building 31, Budapest, Hungary

Incident Management Professional

Debrecen, Hungary

Service Request Coordinator

Building 31, Budapest, Hungary

Software Developer

Whitehall, London, United Kingdom

Cloud Specialist

Ipswich (4405), Ipswich, United Kingdom

Cyber Analysis Specialist

Cheltenham, Cheltenham, United Kingdom

Software Engineering Specialist

Deansgate, Manchester, United Kingdom

Technical Specialist

Cheltenham, Cheltenham, United Kingdom

DevOps Engineer

UK Wide, United Kingdom

Specialist Enterprise Architect

Building 31, Budapest, Hungary

Platform Engineer

Cheltenham, Cheltenham, United Kingdom

Advanced Level Information Communication Apprenticeship - Walsall

Walsall (4503), Walsall, United Kingdom

Advanced Level Information Communication Apprenticeship - Swindon

Blunsdon St Andrews, Swindon, United Kingdom

Early Careers Cyber Processing Engineer - Cheltenham & Ipswich

Cheltenham, Cheltenham, United Kingdom

Cyber Analysis Professional

Cheltenham, Cheltenham, United Kingdom

DevOps Engineer

Ipswich (4405), Ipswich, United Kingdom

Network Designer

UK Wide, United Kingdom

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Office locations

UK wide (London, Birmingham, Bristol, Manchester, Liverpool, Glasgow & more), ROI, India, Hungary, Spain, United States, Australia

Hiring Countries

United Kingdom

Awards & Achievements

Disability Confident Leader

2023

Carers Confident Ambassador

2024

Gold Member of the Armed Forces Covenant (2014 onwards)

2014

About us

With over 175 years of heritage, BT is the flagship business brand of BT Group. We are a B2B powerhouse serving 1.2 million business customers internationally. 

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. We help our customers build stronger, smarter, more secure businesses.  

We value diversity and inclusion and believe in making a positive impact and being a part of
progress. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.  

With your growth mindset, you will be empowered to grow your skills, develop your career and disrupt the status quo. You will join an organisation that celebrates difference, fosters innovation and provides you with opportunities to become your best.

Flexible working at BT Business

For us, smart working is all about embracing new technology, breaking down barriers, and discovering new ways to work together. Ultimately, we need to strike a balance between what’s right for our people, our customers and our business.

Spontaneous connections formed in the office and social conversations help you to network, develop your career and learn. It helps managers to take care of their teams and junior colleagues to find the support and structure they need for their fledgling careers to flourish.

That’s why we think that a balance of time spent face to face combined with the flexibility of home working for up to two days a week is what will help us all to be more effective in our roles.

We call this approach “3 together, 2 wherever”.

  • That means up to 2 days of flexible working per week for most office based colleagues. This can include working from home, or even your local coffee shop.
  • Not all roles are the same. In some cases for example in customer-facing roles- it may be advantageous or required (Eg specific, security cleared roles) to be in the office four or five days a week.
  • Typically our job adverts/vacancies will stipulate what the flexible/working pattern is. During the interview process you'll be able to find out more, and you'll also have a chance to talk with your line manager and agree the best working pattern once you join us.

We're providing brilliant spaces for everyone to connect and collaborate through our Better Workplace Programme.

  • As part of this programme, we've got new offices in locations like London, Bristol, Birmingham and more, which have state of the art facilities, collaboration tools, spaces like faith rooms and more.

We believe flexibility isn't just about the days you work- it's also about the hours. If you have concerns over commuting to work during the rush hour, childcare costs or caring responsibilities, let's talk. There's no reason you need to work a rigid 9-5.

  • For example some colleagues may come into the office later in the morning and/or leave earlier in the afternoon to accommodate school pick up times, and choose to work additional hours at home or later in the evening. Many colleagues work in slightly different ways to accommodate their commitments and lifestyle choices, which you again you can discuss at interview stage and with your line manager.

Approach to diversity & inclusion

We recognise that Inclusion & Diversity (I&D) is not just a ‘nice thing to do’, it’s critical to our growth. Our commitment to I&D remains resolute and unwavering.

The BT Group Manifesto was launched in 2021 and is our plan to accelerate growth through responsible, inclusive and sustainable technology. It is rooted in our purpose, to connect for good, and it will help us achieve our ambition – to become the world’s most trusted connector of people, devices and machines. Our Manifesto includes measurable commitments to amplify our positive impact for people and planet – combined with a clear commercial agenda.

Recruiting and supporting women and people from the LGBTQ+ community

  • Our internal Gender Equality Network (GEN) aims to raise awareness, support our colleagues, hold the business to account and inspire change to policy, process and culture to drive gender equality.
  • Our Pride Network is for LGBTQI+ people, Allies and anyone who wants to support their LGBTQI colleagues and friends.
  • In 2024 the GEN and Pride network are partnering for Lesbian Visibility Week, hosting a workplace conference focusing on the lived experiences of Women and Non-Binary individuals.
  • We’ve built relationships with Code First Girls, Career Returners, Black Girls Tech Summit and Girls Talk London to create more opportunities for women to move into technology careers.
  • The award-winning "Not her problem" campaign tackled sexist hate and ran during the UEFA Women’s Euros 2022.

Disability Inclusion

  • Our internal Able2 Network provides invaluable lived experience input into our I&D plans.
  • We offer workplace adjustments (adaptations for colleagues with disabilities or health conditions)
  • Where needed, colleagues can get a BT 'passport': a 'passport' is a simple document which can be completed by any colleague who feels their ability to work is being impacted due to health, disability or caring responsibilities. It aims to provoke discussion about balancing business and individuals needs and record outcomes of that discussion (and avoiding colleagues having to repeat personal information and explaining their conditions every time their manager changes).
  • We’re a member of Valuable 500, a global business collective made up of 500 CEOs and their companies that are committed to disability inclusion. At the December 2022 disability summit, we renewed our commitment to three priorities: Workplace adjustment; Disability advocacy; and Career progression of our junior managers.
  • We renewed our status as a Disability Confident Leader 
  • We partnered with Purple Goat, the UK’s only communications agencies run by disabled people, to deliver a series of awareness raising videos highlighting the experiences of colleagues with a range of disabilities – including diabetes, autism and visual and hearing impairments.

Ethnicity and Black Inclusion

  • Supported by our Internal Ethnic Diversity Network which won the Best Network Group at the 2023 Ethnicity Awards.
  • We've sponsored and built partnerships with organisations like the Avado FastFutures programme, The Aleto Foundation and 10,000 Black Interns to develop future leaders and attract young people from ethnic minority backgrounds
  • Our Black middle managers continue to participate in the McKinsey Black Leadership programme which provides career development and networking opportunities.

Ex military and Armed Forces

  • Supported by our Internal Armed Forces network. Members from the Armed Forces community across BT Group can access peer to peer mental health training.
  • At BT Group we are one of the largest employers of both serving Reservists and former Armed Forces personnel with thousands of ex-military colleagues working across our business.
  • We are thrilled that BT Group has re-signed the U.K. Armed Forces Covenant, reaffirming our commitment to our former Armed Forces colleagues, our serving Reservists and their families.
  • In 2022, we renewed our Gold status/membership of the Armed Forces Covenant which we first achieved in 2014.

Find out more about our approach to Inclusion and hear directly from some of our colleagues about their experiences at BT and how they have been supported by us.

What do we think of BT Business?

BT's approach to flexible working and diversity is truly commendable. We love to see their commitment to creating an inclusive work environmentand placing so much value on flexible working. They are an incredible example to large companies and have a fantastic range of benefits !

Awards & Achievements

Disability Confident Leader

2023

Carers Confident Ambassador

2024

Gold Member of the Armed Forces Covenant (2014 onwards)

2014
Behind the scenes at BT Business

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