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Job Description

Why this job matters

As a Technical/Network Designer or Architect at BT, your primary role is to design and deliver solutions tailored to the needs of our external customers, specializing in network, voice, or contact centre solutions. Collaborating within a global team, you'll lead medium to large designs and may even take on the role of a design lead, influencing our future direction. Emphasising customer-centricity, you'll promote our offerings and ensure solutions align with customer needs. We encourage continuous growth, empowering you to suggest new opportunities, challenge processes, and drive technological advancements. As a valued team player, you'll foster open communication, share knowledge, and collaborate effectively to achieve outstanding results.

Key Responsibilities as a Network Designer

  • Responsible for delivering medium to large designs.

  • May lead design projects, reviewing all components and delivering the overall design.

  • Possess expert knowledge of overall design.

  • Contribute to technical discussions, guiding others and improving design principles.

  • Share design principles with senior levels, shaping future direction, potentially transitioning to a customer-facing role.

Key Skills

Examples of technologies/products used in Design function, but not limited to:

  • Cisco
  • Juniper
  • Fortinet
  • Palo Alto
  • Genesys
  • Avaya

Why BT?

At BT, we entertain, educate, and empower millions of people every single day. As a brand built on connecting people—whether it’s friends, family, businesses, or communities—you’ll be part of a dynamic team with a clear purpose. Here, you’ll receive an attractive salary and a comprehensive benefits package. More than that, you’ll join an ambitious organization with a culture of togetherness, collaboration, and inclusivity, where your progress and development are genuinely valued.

Benefits of Working for BT:

  • A competitive starting salary embedded in a comprehensive total rewards package, including a 10% on-target bonus.
  • Pension plan: Contribute 5%, and BT will contribute 10%.
  • Generous annual leave: 25 days (plus bank holidays), increasing with service.
  • Inclusive family leave policies: 18 weeks’ paid leave, and up to two weeks’ paid leave for carers, regardless of family structure.
  • A wide range of flexible benefits, including cycle-to-work, private healthcare, season ticket loans, and retail discounts, including our BT shop.
  • World-class training and development opportunities in an inclusive environment.
  • Discounted broadband, mobile, and TV packages, including Discovery+ and TNT Sports.

Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

Company benefits

Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Carer’s leave – Two weeks paid leave
Open to job sharing
Open to part time work for some roles
Private GP service – 24/7 virtual GP access for UK colleagues
Mental health platform access – Silvercloud
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Buy or sell annual leave – buy up to 5 days/year pro rata
Employee assistance programme
Bank holiday swaps
Share options
Compassionate leave
Faith rooms
Salary sacrifice
Employee discounts
Cinema discounts
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution
Volunteer days – 3 volunteer days per year
Lunch and learns
Cycle to work scheme
In house training
Mentoring
LinkedIn learning license – unlimited access
Learning platform – internal and external learning content via Degreed
L&D budget – sponsored accreditation available for certain professions
Coaching
Referral bonus
Neo-natal leave

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Canada

Hungary

India

Ireland

Singapore

Spain

United Kingdom

United States

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025

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