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BT Business • Chippenham (4308), Chippenham, United Kingdom

Networks Engineer Level 4 Apprentice - Chippenham

Salary:  21.840

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top 3
scores:
82%

Autonomy

76%

Hours flexibility

72%

Work-life balance

Job Description

Networks Engineer Level 4 Apprentice - Chippenham

Location - Chippenham
Start date - 8th September 2025
Salary £21,840

You’re not just looking for a career, you’re looking to make a difference.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security.

From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitch in with ideas, make things happen. You won’t be alone: we’ll be there with help and support your learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating.

This is your chance to make a real difference to the world. Grab it.

About this role

Our Networks Technicians play a key role in looking after our bespoke communications networks for some of our clients that help keep our country safe. You’ll be helping to manage the support and development of global and highly complex voice and data platforms solutions, following the ITIL service operations model. We can’t tell you too much more about what it is you’ll be doing, as a lot of the work we do is highly sensitive and secure, but – in our opinion at least – it’s really exciting.

Your day-to-day work can range from troubleshooting network faults to completing customer and internal work orders, to system administration, project support and migration support. You’ll also carry out tasks to help install and commission various types of new equipment and technologies within our various bespoke platforms – it’s all in a day’s work for you.

We’ll get you trained in the use of cutting-edge technologies to remotely diagnose and support various types of platforms across a variety of different networks. The variety of technologies that we cover opens the doors to learning and developing your own personal skills portfolio, so you can become an expert in the things you like doing. You’ll learn to prioritise effectively and to solve problems, using your own initiative to get things working in the most logical and efficient manner. It’s key you avoid any network downtime and make sure you always put the customer first.

Our Networks Technicians have a unique role in keeping our country connected. Not only will you be faced with a different set of challenges every day, but you could also be tackling those problems in different ways too.

Once you have completed your apprenticeship, you will become part of a dynamic team of dedicated support engineers supporting one of BT’s biggest customers globally.

This job is available in BT Business.

About the apprenticeship you’ll study for

As a Networks Technician, you’ll study for a Level 4 apprenticeship, called Networks Engineer Level 4.

Your apprenticeship scheme will last 30 months and 20% of your working hours will be dedicated to studying.

Entry Requirements

You’ll need to achieve (or be on course to achieve) two A-Levels with a minimum of C grades (64 UCAS points). You’ll also need a minimum of five GCSEs at grades 4-9 (C or above) including English and Maths. Equivalent qualifications are accepted.

The role is also subject to you gaining and keeping the necessary level of security clearance needed to undertake your work. The result of the security clearance vetting is not subject to appeal. Failure to successfully achieve and maintain the necessary level of security clearance may see any offer of employment with BT cease or withdrawn or may cause a role change or possibly lead to termination of employment.

All applicants will need a full UK Right to Work for the duration (30 months) of their scheme or they will not be able to apply.

Location

Chippenham

Salary


£21,840


How to Apply

It's easy to apply online; just tell us about your current education. You will then complete an online assessment before having a telephone interview with the early careers recruitment team. After this you will attend an in person insight day and have the chance to ask your future team any questions you might have.

We look forward to receiving your application!

About BT Group

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Don't meet every single requirement?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.


Methuen Park House
Bath Road
Chippenham SN14 0WT


#APENG24

Company benefits

woman feeding baby
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
man feeding baby
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
beach with umbrella
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
heart decoration
Carer’s leave – Two weeks paid leave
handshake
Open to job sharing
hourglass flowing sand
Open to part time work for some roles
stethoscope
Private GP service – 24/7 virtual GP access for UK colleagues
green heart
Mental health platform access – Calm app and Silvercloud
baby
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
family
Shared parental leave
shopping trolley
Buy or sell annual leave – buy up to 5 days/year pro rata
baggage claim
Employee assistance programme
repeat
Bank holiday swaps
chart with upwards trend
Share options
bouquet
Compassionate leave
kneeling person
Faith rooms
moneybag
Salary sacrifice
money with wings
Employee discounts
admission tickets
Cinema discounts
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Enhanced sick pay – 3 months
beach with umbrella
Optional unpaid leave
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Returnship
hospital
Complimentary Medical Services
station
Travel loan
moneybag
Enhanced pension match/contribution
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Volunteer days – 3 volunteer days per year
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Lunch and learns
bike
Cycle to work scheme
elevator
In house training
handshake
Mentoring
books
LinkedIn learning license – unlimited access
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Learning platform – internal and external learning content via Degreed
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L&D budget – sponsored accreditation available for certain professions
dart
Coaching
moneybag
Referral bonus
person feeding baby
Neo-natal leave

We asked employees of BT Business what it's like to work there, and this is what they told us.

Location flexibility
67%
Employees are largely happy with their working location freedom
Hours flexibility
76%
Employees are largely happy with the flexibility in the hours they work
Benefits
70%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
67%
Employees feel that most people work flexibly
Autonomy
82%
Employees feel they have complete autonomy over getting their work done

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Currently Hiring Countries

Brazil

Hungary

India

Ireland

Spain

United Kingdom

United States

Office Locations

Awards & Achievements

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025