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top 3 scores:
82%

Autonomy

76%

Hours flexibility

72%

Work-life balance

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Job Description

Job Title: Business Sales Advisor

Recruiter: Jordan Bray

Location: Birmingham - Snowhill

Salary: £28,782 + 30% OTB

Join BT as a Business Sales Advisor

Please attach a CV as part of your application


Enterprise is the technology partner of choice for 1.2 million business and public sector customers, we’re on a mission to improve their productivity, performance, and processes through the power of digital transformation.

We help businesses of all sizes to reach their digital goals. Our customers range from big household names, government departments and the public sector, right through to small businesses and new start-ups. But regardless of size, we provide organisations with fixed voice, mobility, fibre connectivity, and IT services, as well as future facing innovations such as 5G, IoT and AI. Cutting-edge tech, paired with our network, allows organisations to hit their digital transformation targets – and keep evolving as the tech does. Our BT Wholesale business, which is part of Enterprise, helps around 1,400 communication providers and other organisations to provide fixed or mobile phone services to their customers.

Why This Job Matters & What You’ll Do:

Small and Medium Enterprises (SME) is a key sales channel for BT, and an exciting segment in Enterprise, putting focus on small and medium business customers. Our purpose in SME is to be the engine for growth for UK small businesses, ensuring they have brilliant solutions to help their businesses thrive.

In a highly competitive market, the Inside Sales Advisor is responsible for developing and growing business with a portfolio of SME customers. Through building strong relationships with key customer contacts, the Inside Sales Advisors will achieve (exceed!) targets. A hunger to learn will be key in this role. Alongside a desire to try new things to help customers engage readily with BT.

Skills You’ll Need:

  • Confident and effective communicator
  • Comfortable using IT systems, databases and software packages
  • Track record of achieving or exceeding targets
  • Adaptable and willing to learn
  • Customer service skills
  • Sales experience is advantageous

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.


Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Carer’s leave – Two weeks paid leave
Open to job sharing
Open to part time work for some roles
Private GP service – 24/7 virtual GP access for UK colleagues
Mental health platform access – Calm app and Silvercloud
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Buy or sell annual leave – buy up to 5 days/year pro rata
Employee assistance programme
Bank holiday swaps
Share options
Compassionate leave
Faith rooms
Salary sacrifice
Employee discounts
Cinema discounts
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution
Volunteer days – 3 volunteer days per year
Lunch and learns
Cycle to work scheme
In house training
Mentoring
LinkedIn learning license – unlimited access
Learning platform – internal and external learning content via Degreed
L&D budget – sponsored accreditation available for certain professions
Coaching
Referral bonus
Neo-natal leave

We asked employees of BT Business what it's like to work there, and this is what they told us.

Location flexibility
67%
Employees are largely happy with their working location freedom
Hours flexibility
76%
Employees are largely happy with the flexibility in the hours they work
Benefits
70%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
67%
Employees feel that most people work flexibly
Autonomy
82%
Employees feel they have complete autonomy over getting their work done

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Currently Hiring Countries

Brazil

Hungary

India

Ireland

United Kingdom

United States

Office Locations

Awards & Achievements

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025