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BT Business • Hatfield Business Park, Hatfield, United Kingdom

Network Security Specialist (Shift Lead)

Salary:  Competitive + Excellent Benefits

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top 3 scores:
82%

Autonomy

76%

Hours flexibility

72%

Work-life balance

Job Description

Job Req ID: 45725

Posting Date: Tuesday 15th April

Function: Cyber Security

Location: Hatfield or Sheffield

Please note - This role requires the selected candidate to hold UK Government Clearance to SC level or be eligible for it. This role also requires you to work on a shift pattern (days / nights)

Why this job matters

The Networks Security Specialist (Shift Lead) exists to provide specialist technical support on complex network security and cyber security deployments for any and all of our UK secure contracts. You'll build intimate working relationships and trust through effective communication and meeting expectation and deadlines is key, whilst liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role.

Additionally, you'll be supporting new products and services that are an important part of keeping pace with the industry and customer requirements, which allows BT to maintain market position as key supplier of services. The Networks Security Specialist (Shift Lead) will therefore be expected to provide support in this area, working with confidence and initiative and applying excellent self management in order to promote successful outcomes.

This role operates a DuPont shift pattern, for more information on the DuPont 24/7 shift coverage pattern please visit https://www.bmscentral.com/learn-employee-scheduling/dupont-shift-schedule/

For more information on BT Business then please visit the following link: UK & Global Business Broadband & Connectivity Solutions | BT Business

What you’ll be doing

1. Providing leadership on Agile / ITIL processes, acting as a decision maker within the security team, whilst advising on best practices and supporting from a 3rd line lead perspective; this will also involve organising shift patterns
2. Developing peers and colleagues within the team through mentoring and leadership providing trustworthy, honest feedback
3. Producing and supporting polices, functions and configuration builds to allow implementation of customer projects
4. Completing and owning integration testing on new products and services, producing all relevant supporting documentation
5. Ensuring full awareness of the need to safeguard sensitive customer information at all times, so that customers perceive BT to be a trustworthy organisation.

Essential Skills

Information Security StrategyStakeholder ManagementVulnerability ManagementDecision MakingIncident Management

What we'd like to see on your CV

1. External professional accreditation in the network service field, from vendors such as Cisco, Fortinet, Palo Alto, etc.
2. Ability to simplify complex ideas and communicate them clearly
3. Significant knowledge and understanding of networks and networks security to 3rd line level
4. Experience in Security Operations from a 3rd Line perspective
5. If not already held, to be able to obtain SC/NPPV3/MET level security clearances (mandatory)

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.


Benefits of working for BT include:

• 10% on target annual bonus
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop


Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Company benefits

Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Carer’s leave – Two weeks paid leave
Open to job sharing
Open to part time work for some roles
Private GP service – 24/7 virtual GP access for UK colleagues
Mental health platform access – Silvercloud
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Shared parental leave
Buy or sell annual leave – buy up to 5 days/year pro rata
Employee assistance programme
Bank holiday swaps
Share options
Compassionate leave
Faith rooms
Salary sacrifice
Employee discounts
Cinema discounts
Enhanced sick pay – 3 months
Optional unpaid leave
Returnship
Complimentary Medical Services
Travel loan
Enhanced pension match/contribution
Volunteer days – 3 volunteer days per year
Lunch and learns
Cycle to work scheme
In house training
Mentoring
LinkedIn learning license – unlimited access
Learning platform – internal and external learning content via Degreed
L&D budget – sponsored accreditation available for certain professions
Coaching
Referral bonus
Neo-natal leave

We asked employees of BT Business what it's like to work there, and this is what they told us.

Location flexibility
67%
Employees are largely happy with their working location freedom
Hours flexibility
76%
Employees are largely happy with the flexibility in the hours they work
Benefits
70%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
67%
Employees feel that most people work flexibly
Autonomy
82%
Employees feel they have complete autonomy over getting their work done

Working at BT Business

Company employees

100,000 across BT Group (24,000 at BT Business)

Gender diversity (male:female)

74.3:25.7 (BT Group)

Currently Hiring Countries

Brazil

Hungary

India

Ireland

South Africa

Spain

United Kingdom

United States

Office Locations

Awards & Achievements

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025