Systems Engineer

Why BT?

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours?

Who we are looking for

The role is for a Network Monitoring Systems (NMS) platform engineer, who can:

• Take technical ownership of the breadth of the entire estate ( around 200 servers and 20 applications)
• Ensure the service delivered by the systems meets the operational and contractual needs of the business
• 3-5 years working experience as a system engineer, tester on OSS system development especially in Service Assurance area (Service Performance Monitoring and Reporting).
  

Experience required for this role

• In Service Quality Assurance, performance monitoring, SLA reporting…
• As Systems engineer with hands experience eg Unix, Windows.
• In Systems development life cycle ( SDLC).
• With AGILE working method.
• Large IP networks, Cloud-based and Hardware – based Linux system environments.
• All-around experience of the applicable off the shelf and bespoke OSS / Infrastructure management tools installation, configuration, use and development.

Skills required for this role

• Provide leadership to a remote team of systems specialist
• Can anticipate business issues and developments in own discipline using own knowledge to focus work and drive improvements.
• Can anticipate the client’s needs, investigate the underlying causes and identify short and long-term solutions.
• Can recognise patterns and links and look beyond the immediate problem to the wider implications, generating new and innovative solutions to complex problems.
• Has the ability to explain/present highly complex ideas, can anticipate potential objections and prepare case accordingly; influencing others.
• Excellent English – written and spoken
• Stress resistant: can work under pressure to meet deadlines and milestones.
• CAN DO attitude, enthusiastic to learn new skills outside his own area of expertise.
• Result focused, do whatever it takes to achieve the goals and meet deadlines.

Documentation

• Test procedures
• Test results / reporting

Systems and Technologies:

• Systems: SMARTS, Network Configuration Manager, SevOne (NPMD), Cisco ACS, FreeIPA, Network Node Manager, Splunk.
• Experience of a few of those would be an advantage.
• Technologies: SNMP, Java, C, Jira, Bamboo, Databases – Oracle/MySQL, Frontend – Apex, Angular, OBI, TcpDump, TcpReplay, Shell Scripting, Linux, Security – Certificates/OpenLDAP/Azure/Fire
• Experience of a few of those would be an advantage
  

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.