Regulatory Marketing Specialist

Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

We’ve been keeping Britain warm for over 200 years. Today we power 1 in 3 homes in the UK – but supplying energy is just part of what we do.

We’re on a mission to make the UK’s homes greener and more energy efficient. With clever tech like Hive thermostats, heat pumps, solar panels, and EV chargers, we’re making it cheaper and easier to reduce your home’s carbon-footprint.And with our new PeakSave programme, we’re actively rewarding better energy use too.

We are looking for a Regulatory Marketing Specialist for British Gas Services & Solutions is responsible for ensuring that all marketing and promotional materials, including financial promotions, comply with the relevant regulatory and legal requirements, as well as the brand and marketing guidelines and tone of voice.

They will also provide guidance and support to the marketing and communications team on best practices and industry standards for marketing and promotions approval.

Key Accountabilities:

• Review and approve all marketing and promotional materials, including financial promotions, for British Gas Homecare products and services, ensuring that they are clear, fair and not misleading, and that they meet the requirements of the Financial Conduct Authority (FCA), the Advertising Standards Authority (ASA), and other relevant bodies.
• Review internal communications, call scripts, briefing documents for Customer Fulfilment and Field colleagues, ensuring that they are consistent with the marketing and promotional materials and that they adhere to the brand guidelines and tone of voice.
• Review external marketing and communications, ensuring that they comply with the legal and regulatory requirements, such as the Consumer Rights Act, the Data Protection Act, and the Privacy and Electronic Communications Regulations.
• .Provide feedback and recommendations to the marketing and communications team on how to improve the quality and effectiveness of marketing and promotional materials, as well as how to mitigate any potential risks or issues.
• Monitor and report on the performance and compliance of marketing and promotional materials, including financial promotions, and identify any areas for improvement or action.
• Develop and maintain a robust and efficient approval process for marketing and promotions, including financial promotions, that is aligned with the business objectives and timelines, and that ensures a consistent and compliant approach across all channels and media.
• .Keep up to date with the latest regulatory and legal developments, industry trends and best practices for marketing and promotions, including financial promotions, and communicate them to the marketing and communications team and other relevant stakeholders.
• .Build and maintain strong relationships with internal and external partners, such as the FCA, the ASA, the legal team, the compliance team, the product team, and the agencies, and act as the main point of contact for any queries or issues related to marketing and promotions approval.
• Provide training and coaching to the marketing and communications team and other relevant stakeholders on marketing and promotions approval, including financial promotions, and ensure that they have the necessary knowledge and skills to comply with the approval process and standards
• Demonstrate an understanding of advertising, marketing and consumer law, and apply it to the review and approval of marketing and promotional materials.
• Operate within the guidelines to make sensible risk-based judgement decisions, and escalate any complex or contentious cases to the senior management or the relevant authority.

Essential Skills & Experience Required:

• Experience in a compliance or governance role
• Good understanding of governance and compliance principles
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Attention to detail and accuracy

We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it’s the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone.

We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women.

Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.

In addition, after listening to what matters most to them, we have tailored our well-being & benefits package around our employees.

💰 Competitive salary and bonus potential
💡 Employee Energy Allowance at 15% of the government price cap
👵 Pension scheme
🚗 Electric car lease scheme
⛱ 33 days holiday allowance, inclusive of public holidays, and the option to buy up to 5 additional days
🏋️‍♀️Excellent range of flexible benefits, including technology vouchers & travel insurance

🌲 We are committed to creating a cleaner and greener future. And we’re making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.

#LI-BGAS

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.