Business Operations Manager

Job Description

Business Operations Manager

In Short:

• UK - Fully Remote, reporting to the VP of Operations
• An opportunity to have an incredible impact in a rapidly growing company

About the job

Hofy is redefining the way organisations oversee their remote and hybrid workplaces.

This is an opportunity to be a part of a pioneering tech startup that offers the best-of-breed SaaS solutions when it comes to the deployment/lifecycle management of Office and IT equipment to just about anywhere on the planet. Our team is growing, remote and globally distributed.

Reporting directly into the VP Operations you’ll be instrumental in supporting with projects across all areas of the business. As a Business Operations Manager you will be operations focused and responsible for analysing and improving upon business processes to support the acceleration of Hofy’s growth and development.

You will work closely with cross-functional teams to implement strategic initiatives, improve workflows, and ensure operational excellence across all areas of the business.

The Person:

The ideal candidate is a problem-solver, and an executor with a strong analytical mindset and a proven track record of driving operational efficiency. You will be:

• Analytical: You are confident analysing and improving upon business processes that accelerate sales and product development.
• Optimiser: You proactively identifying opportunities for Hofy to improve operations, automate and improve all aspects of the business, from sales to fulfilment.
• Owner executer: You can executive and deliver on special projects often within quick time-frames and under pressure.
• Data driven: You're confident with numbers, building models and dashboards to report to wider core business functions.
• Stakeholder Management: You're excellent at stakeholder management, a strong communicator, both internally and with external parties.
• Outcome orientated: You have no aversion to 'rolling up your sleeves' and solving immediate business problems.
• Proactive and structured: Proactively investigating and tackling opportunities and threats to the operating model and working to scope impacts of business decisions

What you need to succeed:

• Walked the walk: You have at least 3+ years experience in a high growth or startup environment.
• Seen great: You’ve had demonstrable success in undertaking business initiatives with limited direction to achieve positive business impacts.
• Cross-functional exposure: You have experience collaborating successfully with multiple core business functions such as sales, product, legal and finance. You have proven experience of preSenting to and engaging senior stakeholders to change the way that things work.
• Excellent communicator: You have exceptional written and verbal English and can document processes and projects, as well as present them to diverse teams to drive employee ownership and engagement.
• Strategic insight: You’re able to think strategically. You’ve set targets and managed teams to achieve them.

About Hofy

We exist to equip the world’s talent with the means to do their best work. Enabling organisations to level up their employee value prop and increase the diversity of their teams. Creating more space for more ideas, innovation and advances.

To get us one step closer to a future in which opportunity flows globally, materially elevating career trajectories and quality of life for people everywhere.

We achieve all of this by living our values:

• Aim high, stay humble
  We’re ambitious, yet grounded.
• Disagree & commit
  We balance dissent with bias for action.
• Embrace the challenge
  We give it everything we’ve got.
• Work together to win
  We support each other to reach our
  collective potential.
• Grow beyond good enough
  We continually invest in becoming the best versions of ourselves.

Join our journey to change the working world!

What about the perks?

• 🏢Full home office set up from Hofy
• 💻Choice of tech
• 🌴35 days annual leave (inclusive of local public holidays)
• 🧑‍🎓£1000 of annual growth fund for everyone to develop
• 🪄Regular team and company socials
• 🐲Annual company retreat

A chance for everyone

At Hofy, we practice what we preach. We believe that creating a truly global employee experience for our clients starts with us. We need as many perspectives as possible, and we see our individual differences and diverse backgrounds as our superpowers.

We want you to bring your best self to work and to feel like you truly belong. We never discriminate based on race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability (visible on non-visible).