Broker Partnerships Manager

Job Description

Our Mission

We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.

Our mission is clear: we're here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond.

Your Mission

You’ll be supporting our company objective to be the fastest growing benefits platform, through driving new partnership agreements and management of our broker partner network. As Broker Partnerships Manager you will be accountable for building and managing our broker network with a focus on increasing our intermediated revenue through referrals.

What you’ll be doing

• Identify top brokers in the UK and Globally to formalise partnerships with, engage, pitch the value of the Ben platform and form commercial agreements

• Leading the broker partnership sales process to meet partnership revenue target including: both inbound and outbound lead generation, negotiation of commercial partnerships, introductory commission agreements and defining SLAs

• Tracking and reporting on all referrals and income generated through owned broker relationships

• Manage the formed broker relationships providing MI, insights and being the point of contact for broker queries relating to our mutual clients.

• Analyse utilisation and spend data within the platform to drive negotiations with our partners and improve ROI for our customers

• Develop positive working relationships with our broker partners, including regular reviews and product updates and monitoring partnership SLAs

• Driving optimisation for Ben through our broker agreements so that we can onboard customers more easily, including creating 'standardised process' documentation

• Owning communication of our broker offering, with comprehensive overviews so that our customer facing teams are able to support the customer with the right information. Be the go-to person for broker queries

• Rules of engagement established for outbound referrals

• Work with the product team to define potential value propositions for Broker partners that could be part of our SaaS platform

You

Required skills, knowledge and attitude:

• Strong demonstrable experience working directly within the employee benefits broker in a partnerships role where you worked extensively with brokers

• Ability to create and execute partnership strategies with new and existing brokers, identifying new key partner opportunities whilst maintaining and expanding existing partnership relationships

• Build and maintain a strong knowledge of our proposition

• Strong commercial awareness and negotiation skills

• Proven ability to manage multiple stakeholders, in a fast-paced environment - you’ll be working across different departments to help ensure that customers have the best experience

• Extremely organised and able to prioritise in line with demand and business objectives

• Takes initiative to identify opportunities that drive the team/department forward towards company objectives.

Diversity and Culture at Ben

We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing jobs@thanksben.com.

Our BENefits

(... It's all in the name! 😉)

💰 Competitive base salary + equity, so you own what you build

💳 £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250

🔋 £500 annual Learning & Personal Development Ben Balance: plus 3 days paid study leave a year to support you with your professional development

👩🏽‍💻 £500 work from home set up allowance, which you can put towards your home office

🍔 £15 per week to spend on lunch

🏖 28 days of holidays a year (plus bank holidays)

🌴...and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service!

🍼 Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting

🧠 Comprehensive and tailored mental health support through a leading provider
💪 Access to a Gympass membership!

🍿 Team activities: we have quarterly team social budgets to support spending time together and we frequently organise company wide events

📅 Flexible working - we're serious about life/work balance - this role is a hybrid role, based 2 days a week in our London office