Learning Delivery Manager (Office)

Job Description

We�re looking for an experienced Learning Delivery Manager to join our Group Learning Services team. In this role, you�ll be responsible for delivering high-quality, blended learning solutions that build capability across colleagues and managers at all levels of the business.

With strong facilitation skills and a pragmatic approach to planning and communication, you�ll create engaging learning environments that enable people to develop the skills, behaviours and values needed to deliver our strategic priorities. Learning is delivered both face-to-face and virtually, across multiple office locations, and you�ll play a key role in ensuring a consistent and inclusive learning experience across Tesco.�

This role will be based in our Head Office in Dun Laoghaire, Co. Dublin and will be part-time - 22.5 hours per week.

• Delivering designed learning solutions to colleagues and managers using a range of facilitation, coaching and learning delivery techniques.
• Creating a safe, inclusive and engaging learning environment that role models Tesco behaviours.
• Managing the delivery of the learning curriculum, ensuring the right learning is delivered to the right audience at the right time.
• Facilitating both face-to-face and virtual learning sessions, adapting your approach to different learning styles and needs.
• Evaluating learning effectiveness and measuring return on investment for colleagues, customers and the business.
• Communicating clearly and effectively with stakeholders and partners about the learning offer and deployment plans.
• Acting as a subject matter expert in the learning offer, learning systems and learning libraries.
• Collaborating with Lead Learning Managers, Learning Designers, Learning Services and wider People teams to ensure consistency and quality of learning delivery.
• Reviewing attendance and learning data to improve planning and maximise impact.
• Staying curious about external learning trends and using insights to drive continuous improvement.
• Encouraging a self-serve learning culture and delivering outstanding service in all aspects of the role.

• Proven experience in training, facilitation and learning delivery across a variety of formats and levels.
• Strong coaching and facilitation skills, with the ability to engage and support diverse learners.
• A good understanding of how people learn, including different learning styles and learning needs.
• Experience delivering learning across both colleague and management populations.
• Excellent communication and stakeholder management skills, with the ability to collaborate beyond your immediate team or function.
• Knowledge of learning delivery methods and learning management systems.
• An understanding of diversity and inclusion challenges and a commitment to creating inclusive learning environments.
• The ability to balance a high-level perspective with a pragmatic, delivery-focused approach.
• A continuous improvement mindset, with the confidence to embrace and drive change.

At Tesco, our vision is to become every customer�s favourite way to shop, whether they are at home or on the move. Our core purpose is to serve our customers, communities, and the planet a little better every day.

At Tesco, we pride ourselves on having an inclusive culture where everyone can truly be themselves. This is embedded in our values: we treat people how they want to be treated. We celebrate diversity and recognize the value and opportunity it brings, ensuring our colleagues feel they can be themselves at work and are supported to be at their best.

We have embraced a blended working week, combining office and remote working. Our offices remain places for connection, collaboration, and innovation. We are committed to building an inclusive workplace that celebrates the cultures, personalities, and preferences of our colleagues, who in turn help build our business's success and reflect the diversity of the communities we serve. Our stores are welcoming places for everyone, with colleagues trained to support those with visible or hidden disabilities through the Sunflower Lanyard programme.

As a large business with diverse roles and flexible working patterns, Tesco can find something that suits you. We celebrate diversity and welcome everyone. Our inclusive recruitment process ensures candidates can thrive and request any necessary adjustments. For more information on accessibility support, visit Tesco Careers Accessibility.

If you need additional support, please email tescoireland.recruitment@tesco.ie. This will help us understand how we can best support you through the recruitment process.