Learning Change Manager

Job Description

Learning Change Manager

• Lead and evolve end to end learning services supporting large scale business change


• Shape learning strategy, influence senior stakeholders and develop high performing teams


• Hybrid working with 80% homeworking and 20% based at Head Office in Stratford upon Avon

About the role

This role plays a key part in shaping how learning supports major business change. You’ll lead the end-to-end learning service for NFU Mutual’s largest transformation programme, ensuring learning solutions and learner experiences are high quality, compliant and focused on real business outcomes.

Working closely with senior stakeholders, programme teams and colleagues across HR and the wider business, you’ll define learning approaches, oversee design and delivery, and ensure learning continues to evolve as needs change. You’ll balance strategic thinking with hands on leadership, setting clear direction while supporting your team to deliver consistently high standards. Additionally, you will lead a team of four individuals, providing clear direction, support and guidance to ensure objectives are met and high standards of delivery are maintained.

The role is based at Head Office in Stratford upon Avon, with hybrid working in place. Typically, you can work around 80% of your time from home, with time spent on site to collaborate, lead and connect when it matters most.

About you

You’ll thrive in this role if you enjoy working in complex environments, influencing at senior level and turning learning strategy into practical, impactful solutions. You’re confident leading people and programmes and have a strong understanding of change and organisational development, with the ability to apply learning and change frameworks in real world settings. You are comfortable navigating change, and motivated by improving how learning supports an organisation.

To join our team, you must also have:

• Experience delivering end to end learning solutions in complex, multi programme or project environments


• Strong stakeholder engagement skills, with the confidence to influence and challenge constructively


• Proven people leadership experience, including leading and developing teams through change


• Sound knowledge of learning and change frameworks (ADDIE, ADKAR) and how to apply them in practice


• The ability to balance strategic thinking with operational delivery and continuous improvement

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary – up to £60,000 depending on experience


• Annual bonus (up to 25% of salary)


• Contributory pension scheme, up to 20%, including your 8% contribution


• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Private medical insurance + options to add family members


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.


• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.

We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.