Junior Account Manager

Job Description

Responsibilities & Duties:

As a Junior Account Manager, you’ll play a key role in building strong client relationships and proactively driving revenue growth. You will be part of a collaborative, high-energy sales team, reporting to the Existing Business Sales Manager and working closely with colleagues across Sales, Marketing, Customer Experience and Training & Integration.

Your responsibilities will include:

• Customer Relationship Management: Owning and growing a portfolio of existing accounts by building strong, trusted relationships and delivering excellent customer experiences
• Consultative Sales: Conducting business reviews, understanding client needs, and proactively identifying growth opportunities
• Revenue & KPI Achievement: Managing the sales cycle from enquiry to close, ensuring you meet revenue and client engagement targets
• Strategic Outreach: Driving outbound sales activity, booking regular client meetings and ensuring high-quality interactions
• Contract Management & Renewals: Proactively identifying contract and contract renewal opportunities, ensuring retention and expansion of existing accounts
• Project & Pipeline Management: Staying on top of client projects and deals, ensuring opportunities are well-documented and executed in a timely manner
• Cross-Team Collaboration: Working with internal teams and stakeholders to execute projects that drive engagement and client growth
• CRM & Process Management: Maintaining accurate records in Salesforce, tracking all interactions, and proactively following up on client needs to ensure smooth operations.

Skills & Attributes:

We’re looking for someone who is driven, proactive, and excellent at building relationships. If you have a mix of the following skills and attributes, you might be just who we’re looking for:

• At least 2+ years of experience in Sales or Account Management
• Strong relationship building skills, with the ability to connect with customers and collaborate effectively with internal teams and stakeholders
• A results-driven mindset, with a track record of meeting or exceeding sales or customer engagement targets
• Experience with managing contracts, renewals, or commercial agreements
• Excellent communication skills, both written and verbal, with confidence in customer conversations
• Highly organised and accountable, with the ability to manage multiple projects and deadlines
• Resilience and adaptability with the ability to handle challenges, learn from feedback, and demonstrate a growth mindset
• Tech-savvy and process-driven, comfortable using CRM systems (Salesforce preferred) and sales tools to track performance.

Benefits:

Here are some of the good things you’ll get when you join Strengthscope:

• 30 days (+ bank holidays) of annual leave
• Annual financial support budget of £500 to spend on what matters most to you
• Enhanced pension plan where Strengthscope meets your contribution up to 10%
• Flexible working – we’re verified by Flexa! Check out our company page on https://flexa.careers/companies/strengthscope
• Working for a B Corp! Check out our official statement at https://www.strengthscope.com/blog/strengthscope-is-now-a-certified-b-corp
• An extra day off for your birthday
• Home setup allowance
• Enhanced family-friendly leave
• Eye care vouchers (we pay for your test and contribute £49 towards glasses)
• Internal and external coaching and mentoring opportunities
• Monthly personal development time
• StrengthscopeMASTER™ qualification
• Strengths Heroes - where we celebrate the most awesome people every quarter!
• Monthly team get-togethers and quarterly team days to reflect, plan, and celebrate
• Offices on the bustling Borough High Street, 5 minutes from London Bridge station.

Click https://www.strengthscope.com/about/life-at-strengthscope to hear directly from our current team members!

Strengthscope is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.