Conduct Regulation Assurance Specialist
Gain broad exposure across NFU Mutual, developing insight into different business areas and how they deliver good customer outcomes.
Build valuable skills and knowledge that can support future career moves into operational risk, compliance consultancy or business-facing risk specialisms.
Hybrid 80% homeworking and 20% from Stratford upon Avon
About the role
This is an exciting opportunity to join NFU Mutual’s Conduct Regulation Assurance Team and take on a role where your work can make a genuine difference to our customers and our business. This is a permanent position.
Sitting within Group Compliance in the Risk Division, we provide independent second-line assurance over some of the most important conduct risks facing NFU Mutual. The variety of our work means you’ll gain broad exposure across the organisation, building an understanding of different areas of the business and how they deliver good outcomes for customers.
This is a role where you’ll be encouraged to be curious, ask questions and get beneath the surface of how things work. You’ll plan and deliver assurance reviews, using evidence, data and your judgement to assess how effectively conduct risks are being managed. You’ll identify emerging issues, challenge constructively and turn your findings into clear insights and practical recommendations that help the business improve.
You’ll work with colleagues and stakeholders from across NFU Mutual, building relationships and developing a broad understanding of our business along the way. Your knowledge of conduct regulation will enable you to assess risk, challenge controls and communicate clear, balanced findings that support good customer outcomes.
You’ll also be joining a supportive and collaborative team that is passionate about delivering high-quality assurance and continually improving how we work. Alongside your core assurance work, there will be opportunities to contribute to wider projects and initiatives, giving you the chance to broaden your knowledge and develop skills that can support your future career.
This role is based in our Tiddington Head Office, just outside Stratford Upon Avon. However, we understand how important a positive work life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home.
About you
You are a critical and analytical thinker who can turn complex evidence into a clear story. You communicate effectively, engage stakeholders confidently, and use influencing skills to challenge constructively. You look for continuous improvement, apply sound judgement and solve problems while balancing priorities and deadlines.
To join our team, you’ll also bring
Experience in second line assurance, internal audit, risk or compliance, with the ability to assess controls and conduct effective reviews.
A good understanding of the FCA Handbook, conduct regulation and the FCA approach to policy and supervision.
Confidence using technology to find, evaluate, analyse and communicate information, together with an interest in how emerging tools and techniques can improve assurance.
Confidence working with data to explore, understand, analyse and communicate findings in a meaningful way.
Project management capability, including working in an agile way and managing multiple projects to competing deadlines.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
Salary - up to £52,000 depending on experience
Annual bonus (up to 17.5% of salary)
Contributory pension scheme, up to 20%, including your 8% contribution
25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Access to savings at High Street brands, travel and supermarkets
£20 contribution to a monthly gym membership – subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
Employee Volunteering - volunteer in the community for one day each year
Mentoring opportunities to help you grow your career
Unlimited access to Refer a Friend £500 bonus scheme
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies.
Salary sacrifice employee car scheme - subject to eligibility
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.
Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.
Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.
