People Operations Executive Maternity Cover 12 Months

Job Description

About Carwow

We’re Carwow. The car-changing experts for life-changing moments. Whether buying, selling, or (car) window shopping, we aim to give people total confidence in their choice.

We kicked off our journey as the ultimate matchmaker for car reviews, helping everyone pick their perfect ride. But we soon realised this wasn’t the destination - it was just the first leg. Why stop there when we could also help them get a great price?

So we decided we wanted to revolutionise selling cars, just like we did with buying them. That's when we introduced our game-changing 'sell my car' product.

Today, our dedicated team of over 350 experts across the UK, Germany, Spain and Portugal look after over 12 million active users (and an ‘excellent’ Trustpilot rating).

And we’ve got plenty left in the tank.

Working here

So, what does Carwow look like under the hood?

We’re always driving forward, and our people love what they do and love working together. Our goal is to empower our employees to discover their passions, create common ground, and take control of their careers with confidence.

We regularly fine-tune our hiring process to ensure fairness and all Carwowers receive comprehensive DE&I training. Our Diversity Committees, led by our fantastic employees, fuel internal education, help out our local communities, and champion initiatives for our customers.

We’re also Flexa100 nominated and aim to be the go-to place for changing cars. We’re proud to say we’ve got an impressive employee average engagement score of 8.5/10!

Bonding as a team is important to us - whether we're rocking the Carwow Olympics worldwide, playing drag bingo for Pride Month, taking part in beach clean-ups or rallying on the Padel court, there’s always something to bring us together.

Fancy a life-changing career from the car-changing pros? We’d love you to join us on our journey.

About the role

Our People & Talent team has big goals. We’re creating market-leading people processes which will scale with us. This role will be fundamental to the success of these processes in ensuring we’re slick in our operations and constantly questioning how we can make it better? You’ll report to the Global People Operations Specialist and work closely with the wider team. This is a maternity cover for 12 months.

• Carwow's HR system, Hibob, is the heart of our awesome People team, and we need a superstar coordinator to keep it running smoothly. You'll be the data hero, making sure everything's up-to-date with new starters, leavers, and team changes. Plus, you'll get to improve our templates and workflows, making data collection and reporting a breeze. This is your chance to have a real impact!
• From providing offer letters and contracts to celebrating promotions and providing references, you'll ensure every team member at Carwow has the documents they need, throughout their journey.
• You'll be the mastermind behind uploading and filing all new starter documents (passports, payroll and right to work info) to keep us squeaky clean.
• Keeping track of current staff and leavers' documents, ensuring Hibob is always organised and up-to-date.
• Processing our UK payroll for 400+ employees
• You'll be the mastermind behind ensuring a smooth onboarding experience for every new team member at Carwow. Think about scheduling onboarding sessions, coordinating with IT, and making sure everyone's on the same page – you'll be the hero behind the scenes!
• This role will carry out benefits administration (such as adding / removing people from our Health Insurance plan), as well as Share option administration (such as creating agreements) or managing our training platform.
• People Team Project Support - you’ll be able to get involved in supporting team projects.
• Adhoc administrative duties - such as conducting DBS checks or arranging staff gifts.

Requirements

• You are willing to jump in as maternity cover for the next 12 months
• Demonstrated interest in people's best practices and staying up-to-date on industry trends.

• Enthusiasm for creating a positive and engaging employee experience.
• A genuine desire to support employee growth and development.
• Ability to develop and implement systems and processes that can grow with the organisation.
• Experience in thinking strategically about people needs and anticipating future challenges.
• Strong understanding of data and how it can be used to inform decisions.
• Being comfortable with using a variety of systems and a quick learner
• A self-starter who takes initiative and identifies opportunities for improvement.
• Strong problem-solving skills and the ability to think outside the box.
• A data-driven approach to suggesting and implementing people process improvements.
• Excellent communication skills to advocate for change and present ideas persuasively.
• Previous experience with Hibob, Pento or Freshservice is a plus.
• As you will be supporting our locations globally, being Fluent in Spanish/German/ Portuguese is a plus

Benefits

What's in it for you

• Hybrid working that works around you (currently two days in the office, three from home)
• Competitive salary to fund that dream holiday to Bali
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus bank holidays
• 28 days holiday
• 1 day for your wedding
• 1 day off when you move house - because moving’s hard enough without work!
• 2 extra days on your third year anniversary
• 5 extra days on your tenth year anniversary
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month (due to popular demand, this offer excludes the moon).
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• A generous learning and development budget to help you master your craft
• Regular social events:, tech lunch’s, coffee with the exec sessions, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money
• Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.