Sales Training Professional

Job Description

Location: Budapest

Why this job matters

The role’s primary function is to deliver highly effective learning interventions that support sales delivery. The role holder will do this with a clear understanding of how L&D impacts and contributes to the business sales objectives and overall strategy.The face to face and remote training delivered will be customer centric led learning interventions that are targeted to develop individual and operational team’s performance. Typical programmes / interventions will include Induction / New Entrant Training (NET), Product Knowledge, and core skills development. They will bring good communication skills, an ability to deliver key messages and to manage a group (typically) of frontline employees within a variety of contexts and the ability to manage a territory with multiple stakeholders.

What you’ll be doing

1. Deliver customer centric induction/new entrant and skills development training that focuses on the key sales skills the learners require

2. Making ‘in the moment decisions’ as to how best to deliver learning content to maximise learning experience and enhance speed to competence, enabling the ‘passport to sale process’

3. Establish and develop effective relationships across L&D teams, operational stakeholders and subject matter experts

4. Proactively asses your business unit and learning industry knowledge and act on it appropriately. This includes structure, strategy, products, systems and the business unit’s keys priorities

5. Deliver learning through formal, virtual and online learning experiences typically to customer facing teams

6. Develop and utilise your own ‘training delivery toolkits’ through ongoing engagement with operational stakeholders, sales design, and latest L&D best practice

7. Have a clear understanding of the portfolio and key messages delivered to drive and align business synergies

8. Facilitate learning by demonstrating a good understanding of the different learning styles, actively listening, having learner centric conversations by using effective questioning techniques, storytelling and testing for understanding

9. Be recognised as a strong facilitator by applying techniques in body language, voice and learning principles

10. Support learners to embed learning by running agreed consolidation sessions, improving time to competency

11. Continually Improve and take ownership of your development and performance to meet BT Business requirements and align business synergies.

The skills you’ll need

Blended LearningLearning DesignLearning TechnologiesContent CurationCapability BuildingDecision MakingFacilitate Learning DeliveryGrowth MindsetDigital Learning DesignCoachingLearning Needs Analysis / Training Needs AnalysisCreating Visual ImpactBusiness Partnering & ConsultingInclusive LeadershipTime ManagementContinuous ImprovementCommercial AcumenLearning AgilityLearning EvaluationInfluencingStakeholder Management

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.