Senior Director of Learning Enterprise Solutions

Job Description

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

The Learning team at Multiverse is critical to building the successful outcomes for the individuals and companies through the development of personalized learning experiences and apprenticeships for the most in demand skillsets today.

The Senior Director of Learning Enterprise Solutions leads a team of learning architects and designers to interface and customize learning experiences for our largest customers. Sitting within our Learning team, this team works closely with our Technical Curriculum and Go To Market (Sales) teams to quickly respond to the personalized needs of our largest customers.

What you'll do:

• Collaborate with GTM leaders to shape and close Multiverse's largest deals. Build relationships with buyers and L/D teams within our enterprise partners, championing the Multiverse product. Deliver GTM enablement to ensure alignment and efficiency as we collaborate with our account executives.

• Deliver innovative solutions to meet enterprise client needs, utilising levers such as content, delivery model, and wrap-around supports or events. Anticipate needs and results to ensure products are successful during pre-sale through post-launch. Lead the team to creatively problem-solve as blockers arise, ensuring we deliver bespoke solutions that align with our broader Multiverse capabilities and vision.

• Develop and inspire a team of architects and designers to deliver on an ambitious vision by investing in individual and team growth. Provide coaching and mentorship within and beyond the Enterprise organisation, contributing to the development of Learning talent to the business.

• Represent the voice of enterprise customers to the business, identifying trends and making recommendations to cross-functional partners in tech, delivery, operations and customer success to enhance the experience of all Multiverse customers.

• Influence the broader Learning organisation. As a member of the Learning Leadership Team, you will have the responsibility for problem-solving around organisation-wide challenges, looking around corners for the team, representing Enterprise in team planning, and being a culture carrier for the department.

About you:

• Proven track record in content or learning product development - experience developing products in learning that deliver measurable outcomes at scale

  • Required - understanding of instructional design techniques and approaches at scale

  • Strongly preferred - Technical practitioner experience with a broad and deep expertise across multiple tech domains that could include Data, Software Engineering, Cyber Security, IT Ops, AI, or Cloud technologies.

• Commercial acumen - demonstrated results working cross-functionally with sales teams to shape and close deals and partnerships. B2B experience strongly preferred

• People leadership - Strong, demonstrated leadership with the ability to effectively manage remotely geographically-distributed direct reports

• Strategy - good at problem solving, analysing information, and translating insights into a proactive strategy for program management

• Strong execution - attention to detail, stakeholder management, organised, communication (written and verbal)

How we hire

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support

• Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year

• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.