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9fin • London

Sales Operations Analyst

Employment type:  Full time

Remote-first – no mandatory office days, use office as often as you wish

Core hours 10–3

Dog friendly

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Job Description

About 9fin

The world's largest asset class, debt, operates with the worst data.

Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it’s in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered.

Our mission is to change this.

9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time.

Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms.

The opportunity

The sales team is at the forefront of 9fin’s exponential growth, responsible for identifying and selling to new clients, and delivering the revenue which moves the company forward.

Sales ops is a vital role in the global team, connecting sales and marketing with the senior leadership of the company. You will be tasked with making sense of complex revenue and performance data, clarifying the picture through detailed analysis, and helping inform decisions on which direction the sales team - and ultimately the wider company - should take.

The company moves fast and the role is varied. It includes aspects of business analysis, sales enablement and data administration, with the goal of making sure our high-performing sales function is performing to its maximum.

What you'll work on

Data analysis and Reporting to Heads of Sales and Senior Management:

  • Analyse complex data to produce regular reports on sales performance, trends and forecasts
  • Generate user activity reports to evaluate the success of trials
  • Manage sales data across systems, ensuring data accuracy, integrity, and completeness

Lead Qualification:

  • Work with marketing and sales teams to assess, qualify and distribute inbound leads

Tech Stack Management:

  • Help to optimise the setup of key tech platforms including Salesforce & Salesloft, for your own reporting and for the needs of the wider team
  • Manage procurement of new and existing sales tools

Training and Onboarding:

  • Assist in training new sales team members on sales processes, systems and tools


This role will be a great fit if you have:

  • An analytical mind and proven capability for analysing complex data
  • Prior experience in Revenue/Sales Operations or a similar role supporting Revenue teams is preferable but not essential
  • Experience working with Salesforce (or other CRM systems) and efficiency in Excel/G Suite is a plus
  • Ability to efficiently analyse large volumes of data, quickly draw insights and present concise/clear recommendations of results
  • Excellent organisational and multitasking abilities with strong attention to detail
  • Ability to prioritise tasks, manage time effectively and meet deadlines
  • Ability to use initiative with a strong desire to learn


We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Financial & Insurance

  • Competitive Salary(our salary bands are benchmarked at the top end of the market)
  • Equity options
  • Pension (your minimum contributions are 4% with 9fin matching up to 7%)
  • Private Medical Insurance
  • Paid sick leave with Income Protection for long periods of illness
  • Group Life Assurance
  • Season Ticket Loan & Cycle to Work schemes

Time off

  • 25 holiday days per year
  • Local public holidays (with the ability to exchange them for alternative days)
  • Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work
  • Work abroad for up to 3 months a year
  • 1 month paid sabbatical after 5 years of service
  • Enhanced parental leave & flexible working arrangements available

Training & Culture

  • Professional learning and development budget
  • Quarterly team socials
  • Summer and Winter company social event

A note from the hiring manager

"Now is an exciting time to join 9fin. In 2020 we had a handful of clients and an untested product, but thanks to the efforts of the incredible engineering and content teams, we’ve made huge strides in the last four years. We now find ourselves with a game-changing tech platform and huge opportunities across the world’s biggest financial institutions. We need driven and ambitious professionals to help us break into new markets, launch brand new product lines and unlock 9fin’s massive potential. It’s a great opportunity to become part of a fast-paced and high-achieving team, with plenty of room for growth as 9fin push from start-up to scale-up and beyond!"

Jack Griffiths - Head of Sales EMEA

9fin is an equal opportunities employer

Don’t meet every single requirement? At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can flourish, reach their full potential and truly belong. We recognise diverse teams allow a more creative and productive environment. So, if you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for - for this role, or perhaps another.

Company benefits

Share options
Open to part-time employees
Health insurance – Vitality (lots of other perks!)
Enhanced maternity leave – 18 weeks full pay
Enhanced paternity leave – 4 weeks full pay
Work from anywhere scheme – work abroad for 3 months a year
Personal development budgets – £1250 a year to spend on L&D
Dental coverage
Matched pension contribution
Financial coaching – A 1:1 finance consultation with our benefits broker
Dog friendly office
Open to compressed hours
Hofy home office set up
Enhanced WFH tools
Mental health days
Compassionate leave
Women’s health leave
Enhanced sick pay
Enhanced sick days
Season ticket loan
Bank holiday swaps
Shared parental leave
Cycle to work scheme
Annual pay rises
Life insurance
Equity packages
Skilled worker visas
Employee assistance programme
L&D budget
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel like the company culture is brilliantly inclusive and equitable
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring

Working at 9fin

Company employees


Gender diversity (male:female)


Office locations

London, New York, Belfast

Hiring Countries

United Kingdom

United States

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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