Lead Product Analyst

Job Description

About Carwow

We’re Carwow. The car-changing experts for life-changing moments. Whether buying, selling, or (car) window shopping, we aim to give people total confidence in their choice.

We kicked off our journey as the ultimate matchmaker for car reviews, helping everyone pick their perfect ride. But we soon realised this wasn’t the destination - it was just the first leg. Why stop there when we could also help them get a great price?

So we decided we wanted to revolutionise selling cars, just like we did with buying them. That's when we introduced our game-changing 'sell my car' product.

Today, our dedicated team of over 350 experts across the UK, Germany, Spain and Portugal look after over 12 million active users (and an ‘excellent’ Trustpilot rating).

And we’ve got plenty left in the tank.

Working here

So, what does Carwow look like under the hood?

We’re always driving forward, and our people love what they do and love working together. Our goal is to empower our employees to discover their passions, create common ground, and take control of their careers with confidence.

We regularly fine-tune our hiring process to ensure fairness and all Carwowers receive comprehensive DE&I training. Our Diversity Committees, led by our fantastic employees, fuel internal education, help out our local communities, and champion initiatives for our customers.

We’re also Flexa100 nominated and aim to be the go-to place for changing cars. We’re proud to say we’ve got an impressive employee average engagement score of 8.5/10!

Bonding as a team is important to us - whether we're rocking the Carwow Olympics worldwide, playing drag bingo for Pride Month, taking part in beach clean-ups or rallying on the Padel court, there’s always something to bring us together.

Fancy a life-changing career from the car-changing pros? We’d love you to join us on our journey.

About the Role and Team

Carwow is looking for a Lead Product Analyst, with both line management and individual contribution responsibilities to join our Marketing & Product Analytics team on a full-time basis. The role will manage, coach and mentor a Product Analyst and a Senior Product Analyst, while also leading the way in our Product Analytics capability initiatives and investments, while also supporting Carwow’s Product culture as a whole.

Requirements

What you’ll be doing

• Lead with impact: lead a high-performing product analytics team, providing guidance and support that shapes their growth and development.
• Prioritise and Communicate: Build strong relationships with stakeholders playing a key role in strategic thinking of mid term roadmaps while also ensuring we meet current goals with tactical prioritisation.
• Data Informed Innovation: Dive deep into customer journeys, accessing our experiment strategy, and collaborate with product managers, designers and researchers to unearth insights that help us move forward at pace.
• Drive Results: Empower product teams with actionable insights derived through analysis of user behaviour and product performance, steering us towards ambitious targets and objectives
• Influence Through Data: Seamlessly integrate into product teams, using your data driven recommendations to challenge decisions, guide changes and discover new opportunities
• Experiment and Analyse: Design and conduct impactful experiments, translating results into actionable insights that inform strategic decisions
• Metrics Matter: Define and track product team objectives, holding them accountable through insightful data-informed decisions.
• Optimise and Innovate: Continuously look to enhance our analytical processes and tools to increase our effectiveness and efficiency in supporting product teams and our business goals.
• Champion Knowledge Sharing: Democratise insights across the organisation, spreading learnings, celebrating successes and enhancing the entire product function.
• Lead the Data Community: Be a guiding force without our broader analytics and data science community, sharing expertise, facilitating knowledge sharing and fostering continued collaborative development.

What you'll need:

• We understand that no candidate will perfectly match every requirement, so do not hesitate to apply if you are a close fit.
• Proactive Curiosity: Experience taking ownership of your area of product, utilising your insatiable curiosity to drive meaningful insights.
• Coding Proficiency: SQL skills are a must, and a willingness to learn Python is highly valued.
• Experimentation Expertise: Experience with experimental design and analysis (AB testing) and proven stats knowledge.
• Analytics Proficiency: Familiarity with web analytics tools such as Amplitude, Google Analytics or Adobe Analytics.
• Data Explorer: Experience working with complex data sets to extract insights that illuminate business and product performance.
• Fast-Paced Collaboration: A background excelling in multidisciplinary teams, delivering top-notch analysis that informs strategic decisions and fuels business growth.
• Mentorship/Line management: Previous experience in line management or mentoring junior colleagues.
• Leadership: Exposure to playing a vital role in educating and shaping a product analytics approach, sharing insights within your team and the wider product structure.
• Join us in shaping the future of product analytics and driving transformative growth here at Carwow.

Benefits

What's in it for you

• Hybrid working that works around you (currently two days in the office, three from home)
• Competitive salary to fund that dream holiday to Bali
• Matched pension contributions for a peaceful retirement
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
• Life Assurance for (even more) peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus bank holidays
• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house - because moving’s hard enough without work!
• On your third year anniversary, you get 30 days of annual leave per year
• On your tenth year anniversary, you get 35 days of annual leave per year
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month (due to popular demand, this offer excludes the moon).
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• Bubble childcare support and discounted nanny fees for the little ones
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• A generous learning and development budget to help you master your craft
• Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money
• Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.