(Senior) Sales Operations Manager (all genders)

Job Description

The Role

We are seeking a (Senior) Sales Operations Manager (all genders) to join our dynamic team and drive operational excellence across our sales organization. You will be responsible for designing and optimizing sales processes, implementing sales technology solutions, and providing strategic insights to enhance sales performance and efficiency. You will have a strong analytical mindset, deep understanding of SaaS sales dynamics, and the ability to collaborate effectively with cross-functional teams to achieve business objectives. Drawing on your experience, you'll play an important part within the Sales Operations team to establish an outstanding sales infrastructure and optimized processes. You'll actively spearhead and participate in sales and cross-functional projects, driving progress forward with a proactive approach and focused on effective execution to positively impact the growth of LucaNet.

What you'll do

• Develop and implement sales operations strategies, processes, and policies to streamline the sales cycle, improve sales efficiency, and drive revenue growth.
• Driving the optimization of our CRM system and supervising the implementation and optimization of other sales technology solutions to support sales effectiveness and scalability.
• Analyze sales data and metrics to identify trends, opportunities, and challenges, and provide actionable insights to inform strategic decision-making.
• Support sales forecasting, pipeline management, and deal review processes to ensure accuracy and visibility into sales performance and revenue projections.
• Collaborate with Marketing, Customer Success, Finance, and other departments to ensure alignment and integration of sales operations with overall business goals.
• Support the sales leadership to define sales territories, quotas, and compensation plans that align with business objectives and drive sales productivity.
• Monitor and report on key performance indicators (KPIs) related to sales performance, pipeline health, and operational efficiency, and develop strategies to address gaps and achieve targets.
• Stay informed about industry trends, best practices, and emerging technologies in SaaS sales operations, and recommend innovative solutions to enhance sales effectiveness.
• Manage and maintain our sales knowledge base and support our sales enablement program.

What you bring to the table

• 3+ years of experience in sales operations, sales process management or related roles in B2B SaaS
• Deep understanding of SaaS sales processes, methodologies, and metrics.
• Proven track record of success in driving sales performance and operational efficiency.
• Strong analytical skills and proficiency in data analysis tools and techniques.
• Experience with Salesforce CRM.
• Excellent communication, presentation, and interpersonal skills.
• Strong project management skills and solution-orientation.
• A high level of enthusiasm for optimizing business processes.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• English - Fluent/Native (other languages is a plus).

Perks at work

• LucaFlex – We enable you to determine your work schedule and location according to your needs
• Mobile Work – Sometimes a change of scenery can boost creativity and productivity. And sometimes it’s just time for a break. That’s why we offer you our mobile work options or a sabbatical
• Learning & Development – We encourage you to pursue knowledge and inspiration and give you the time, space, and budget to do so
• Health & Wellbeing – We care about your mental health and wellbeing and provide you with the programs to stay fit, productive, and get the support you need
• Generous vacations – We encourage you to take time off to relax, travel, and recharge
• LucaNet.Engage – We support your personal and professional development in a targeted manner with our employee development process
• Compensation and Company Pension Plan – We are committed to Fair Pay as well as supporting our people also for their future with a company pension plan and/or pension allowances
• Charity Time – We support you in taking the time to do some good
• Team Spirit – We work as a team and like to celebrate as a team, so we take any opportunity to get together, learn together, and celebrate together
• JobRad – We have partnered with JobRad so that you can find your dream bike supported by us
• Staff Discounts – Thanks to our corporate benefits partner, you can receive a whole bunch of discounts for different areas

Powered by uniqueness

Everybody’s different here and we like it that way. At LucaNet, we are powered by the uniqueness of our people and are committed to creating an inclusive work environment where everyone can grow and feels respected. The more voices we have represented in our business, the more we will all thrive, contribute, and be forward-thinking. That’s why we only want to assess candidates based on qualifications, merit, and business needs. You are welcome at LucaNet for who you are, no matter your gender identity, sexual orientations, personal expression, racial identity, ethnicity, religious belief, and disability status.
People don’t fit into neat boxes, we know that. If you think you’d excel in this position, even if you don’t cover all points, we really want to get to know you and why you’re great for the role. Please avoid including your picture, age, and marital status in your CV.

Learn more about our culture and D&I journey