Lead UX Designer

Job Description

Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a

Lead UX Designer

Your role in a nutshell:

The Lead UX Designer will be responsible for leading a team of UX designers, overseeing the design process, ensuring the delivery of high-quality user experiences, and fostering a collaborative and creative environment. The role will work closely with cross-functional teams to align design strategies with business goals and user needs.
A team of UX designers will ensure that a clear, engaging, customer-centric path is created to drive improved conversion rates, help task completion, and increase NPS. The UX team members will have a passion for creating engaging user experiences and a genuine understanding of the power of strong design to drive commercial objectives and the Lead will be responsible for leading this team to ensure alignment and fulfillment of the partner’s needs and objectives. This is a key role in defining a B2B identity for Vodafone and in delivering high performing Enterprise websites both centrally and across Vodafone’s global footprint.

What you’ll do:

• Lead, mentor, and manage a team of UX designers, fostering a collaborative and productive work environment.
• Monitor and evaluate the performance of team members, facilitating feedback sessions and development opportunities in alignment with market needs.
• Provide technical direction, consultancy and support to the team and partners, ensuring best practices in design, and user experience.
• Builds relationships with stakeholders and acts as first escalation point.
• Develop and execute user experience strategies and design principles with Vodafone UX guidelines in collaboration with UX members.
• Advocate for user-centered design principles and evolve UX quality assessment protocol.

What you’ll bring to the team:

• Excellent verbal, written, problem solving, mentor and leadership skills.
• Strong organizational skills, effective prioritization, and good deadline management.
• Excellent ability to drive and coordinate effective delivery in cross- functional projects and teams in a fast-moving environment working with both internal and external resources.
• All together 5+ years’ experience in graphic/UX fields.
• Experience in delivering high value campaigns and websites and presenting them to the stakeholders.
• Strong and consistent user focus, demonstrated through putting the user and their needs ahead of features and technology.

In return we provide you with:

• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal trainings through Vodafone University and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Opportunities to participate in company activities and Vodafone Foundation events
• Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your wellbeing and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

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