Senior UX Designer - Colleague Experience

Job Description

As a Senior UX designer at the UK’s second biggest employer, you’ll be crafting experiences that help our diverse colleague, supplier and Marketplace seller (our partners) user base work better. You’ll discover new opportunities, crafting intuitive and effortless solutions that improve the colleague, supplier and seller experience.
We have a wide range of specialisms covering 270 different role types, across 84 departments and 10 business divisions!
So, it’s all about adapting, growing and embracing challenges.
Our current work includes a captivating variety of platforms, technologies and experiences, including:

• Lifecycle of a product from development to ranging in stores
• Stock, service, and security operations within our stores
• Colleague lifecycle, capability and development • Internal communications and colleague networks
• Enhancing our partner experience for Sellers, Suppliers and Colleagues

Our impact in numbers Our colleagues use a wide range of devices, applications and systems to do their jobs. We cover broad aspects of our business, including distribution, office, and stores. Our teams are global with many colleagues working in different parts of the world, including the United Kingdom, Republic of Ireland, India and Central Europe.

• Redefining complicated experiences into simple and intuitive solutions
• Leading the end-to-end design process including discovery, service/user mapping, sketching, wire-framing, low-fidelity prototyping, and testing.
• Advocating for human-centred design with your collaborators and the broader business.
• Working within and across agile squads to craft, develop and improve the user experience across our digital products.
• Collaborating with UX researchers to help your team develop compassion for our users, including those with a disability, and advocate for their needs.
• Running light-weight research, such as validating designs via A/B testing, un-moderated, usability testing and more.
• Using quantitative data and partner with the analytics team to help advise your work.
• Promoting inclusive design practices and deliver accessible designs.
• Assessing the impact of your design work and contribute to building a culture focused on making well-informed decisions.
• Collaborating with various specialists and collaborators to identify efficient opportunities and provide successful solutions
• Facilitating partner (business and user) workshops, run appropriate conceptualisation and participatory design sessions. • Deliver valuable, high-quality and consistent work without sacrificing speed by using our digital design system and its standardised foundations, components, and patterns.
• Working with the Design Lead to deliver impactful, high quality design solutions

• A strong, well-curated portfolio demonstrating your expertise across web, responsive and native design.
• Prior involvement in high-profile design projects ideally in an enterprise environment.
• Passion for solving product problems while balancing all facets of a user experience (strategy and research, information architecture, interaction design, accessibility).
• A good understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.
• Proficiency in interaction design for web (desktop and mobile) and native applications
• Experience of designing with accessibility in mind and meeting WCAG 2.1 level AA.
• Experience collaborating closely with multiple fields including product and engineering. • Self-motivated and organised with good time management skills.
• A solid understanding of: Jira, Confluence, Adobe Creative Suite.
• Good knowledge/understanding of agile practice and how to work with co located engineers to ensure successful delivery of work

#LI-Hybrid #LI-FC1 Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.