Payroll Coordinator

Job Description

Payroll Coordinator

Location: Hybrid working (Handforth)
Contract Type: Permanent | Full-time

About the role

Are you ready to take the next step in your payroll career? We’re looking for a Payroll Co-ordinator to join our friendly and fast-paced team, supporting the payroll processing for over 10,000 colleagues across our Support Office, Stores, and Distribution Centre.

You’ll play a key role in delivering accurate and timely payroll, handling complex calculations, and supporting your peers with coaching and guidance. This is a fantastic opportunity to grow your skills, work collaboratively, and make a real impact in a business that puts people first.

What you’ll be doing

• Processing end-to-end payroll on a four-weekly cycle
• Managing overpayments, statutory entitlements, and manual calculations
• Supporting RTI submissions and end-of-period reconciliations
• Handling P45s, new starter checklists, and third-party payments
• Ensuring compliance with NMW and payroll legislation
• Collaborating with Payroll Advisors to coach and support Payroll Assistants
• Acting as a first point of contact for complex payroll queries
• Producing business reports and maintaining efficient processes

What we’re looking for

Essential:

• Experience in office-based payroll administration
• High attention to detail and accuracy
• Strong written and verbal communication skills
• Proficiency in Word, Excel, and Outlook
• Trustworthy and confident handling confidential data

Desirable:

• CIPP Payroll Technician qualification (preferred but not essential)
• Knowledge of current payroll legislation
• Experience with SAP payroll systems

Why join us?

At Pets at Home, we’re passionate about creating a great place to work. You’ll be part of a supportive team, with opportunities to develop and grow in your role. We value collaboration, a can-do attitude, and a shared commitment to delivering excellent service to our colleagues.

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!