People Services Administrator

Job Description

Salary - £30,177
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

About the Role

We’re looking for two People Services Administrators to play a key role in supporting the day to day running of our people function by providing advice and guidance to all areas of the business on a daily basis as well as maintaining the UU structure and employee profiles using SAP. Whilst working alongside various People and business teams in order to deliver the service required.

What You’ll Be Doing

As part of our People Services team, you’ll:

• Manage and update organisational structures, employee profiles, reporting lines, and cost centres with precision.
• Guide People colleagues and ESS/MSS users on best practices, ensuring a consistent and efficient way of working.
• Respond to employee and manager queries professionally and within agreed service levels.
• Ensure all data, MI, and paperwork are high quality and compliant with policies and data protection legislation.
• Identify opportunities to enhance SAP functionality and People processes, collaborating with internal teams and external partners.
• Quality control of all SAP paperwork, ensuring MI Data is accurate before processing.
• Work closely with colleagues across teams to ensure a seamless, joined-up service.
• Support DSAR responses in partnership with Data Protection and Legal teams.

What We’re Looking For

We’re seeking someone who is:

• Highly organised with strong attention to detail
• A confident communicator with a customer-first mindset
• Comfortable working with systems and data in a fast-paced environment
• Proactive, with a continuous improvement approach

Skills & Experience

• Good technical knowledge of SAP HR.
• Previous experience of SAP success factors would be beneficial
• Experience of processing onboarding documentation and inputting employee data with a high level of accuracy and strict confidentiality.
• Excellent communication and stakeholder management skills
• Good understanding of: People processes and policies, People processes and policies and Employment legislation
• Experience working in a People / HR environment
• Proficient in Microsoft Office

Qualifications

• Minimum of 5 GCSEs (or equivalent) including Maths and English

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.