Account Manager (ROW)

Job Description

About us

We’ve grown at an incredibly fast pace since our launch in 2017. We’re the trusted student recruitment partner to more than 500 higher ed institutions in 35 countries worldwide, including Barcelona School of Economics, Utrecht University, Kings College London, University College Dublin, Aarhus University, and Cracow University of Technology.

We’ve raised over $33M from top-tier investors, and we’re on course to achieve our mission of empowering 10 million students to make the right choices in their higher education journey.

Here’s where you come in

Joining our newly formed Account Management team, led by our Commercial Director, you will help drive Unibuddy’s growth by nurturing and expanding relationships with our Higher Education clients in the UK and Europe.

You'll play a pivotal role in fostering strategic partnerships and ensuring client satisfaction through a deep understanding of their needs and how our technology solutions are uniquely positioned to solve their challenges.

What you’ll be doing

• Manage and grow a portfolio of higher education institutions, serving as their primary point of contact for commercial discussions.

• Develop and execute strategic account plans to meet and exceed revenue targets, sourcing, and managing renewal and upsell opportunities.

• Cultivate and maintain strong relationships with key decision-makers, including department heads, and senior-level executives at higher ed institutions.

• Understand the needs of your clients, and provide tailored SaaS solutions to help them achieve their admission/recruitment goals.

• Collaborate with cross-functional teams, including sales, product, client success, and customer operations to optimise sales strategies and enhance product offerings.

• Stay updated on industry trends, competitor activities, and market shifts to capitalise on emerging opportunities.

• Ultimately, delivering KPIs aligned with our retention and renewal goals, and % of revenue uplift.

What you’ll need to bring

• Experience: Proven track record of successful account management in the SaaS industry. You’ve sold software to higher education institutions or related sectors. And it is essential that you have taken personal accountability for delivering KPIs related to retention and renewal, and % revenue uplift; you will have a track record of hitting and exceeding sales targets in a quota-carrying role, and building lasting relationships with clients at decision maker and day to day level.

• Knowledge: Deep understanding of the higher education landscape, including key challenges, decision-making processes, and trends impacting the industry.

• Skills: Exceptional communication, negotiation, and presentation abilities.

• Adaptability: Capacity to thrive in a fast-paced, dynamic environment and pivot.

• Traits: Strategic thinker with the ability to identify and capitalise on business opportunities.

We know that some people only apply to jobs if they see themselves ticking every box. We believe we’re more than boxes to tick. If you don't meet all the requirements but think you might still be right for the role or others, please apply anyway. We're always keen to speak to people who connect with our mission and values.

What you’ll receive

• Opportunity to work with cutting-edge SaaS products in an evolving sector.

• Opportunity to be part of a brand new team fostering professional growth and development.

• Make a meaningful impact by contributing to the advancement of higher education through innovative technology solutions.

In addition to

• Salary of £60,000-£75,000 depending on experience.

• Private healthcare provided by Bupa.

• Mental health support provided by Spill.

• 25 days annual leave plus bank holidays and 4 additional days at the end of the year for a company-wide shutdown.

• Option to swap national holidays with another holiday of your choice (for religious or belief purposes).

• Enhanced maternity, paternity, and adoption leave.

• Life insurance at 2x base salary.

We rock! It’s our people that make us successful. We have 75 employees globally and a fantastic culture. But don’t take our word for it - we’re proud to be named by Built In as one of the best mid-sized companies to work for in the US, Mogul awarded us as a top 100 workplaces for benefits, and we won an award with Flexa as one of the most flexible EdTech & Education companies.

Are you ready to become a buddy? Apply now.

If you meet the requirements and are excited about this opportunity, please submit your resume and a cover letter highlighting your relevant experience and why you're a great fit for this role.

Not quite ready to apply or have some questions? Then you can get in touch with the People Experience team at becomeabuddy@unibuddy.com