• Berlin or Remote Germany

Risk & Compliance Manager (DE)

Employment type:  Full time


A little flex time

Job Description

Working as part of the group wide Risk & Compliance team supporting our pan European business, the German Risk & Compliance Manager is responsible for maintaining Token GmbH´s regulatory status.Reporting into the Chief Risk & Compliance Officer (CRCO) this role has one direct report, a Compliance Analyst.Responsible for Token GmbH´s overall compliance including (but not limited to) Risk Management, Outsource Controlling, client and merchant on/offboarding, staff training, etc.

What you'll do on a day2day basis

  • Regulatory Compliance; keeping abreast of evolving regulatory requirements in Germany, especially those relevant to regulated payment service providers
  • Ownership of Compliance policies and procedures in line with regulatory requirements
  • Being the interface to the external Money Laundering Officer as well as serving the deputy function
  • Line Management and development of 1 direct report
  • Coordinating the internal and external audit and managing the identified gaps
  • Support with notifications and reporting (Melde- und Berichtswesen) with BaFin/Bundesbank.
  • Responsible for the maintenance and implementation of regulatory frameworks
  • Management and implementation of Token GmbH payments risk and governance strategy including the underlying policies
  • Creating and managing effective plans to minimise major risk, and monitoring outcomes and improvement plans
  • Responsible for managing company´s risk / risk registers - implementing and ensuring effective controls are in place
  • Implementing ‘2nd line of defence’
  • Developing and implementing regulatory training programmes

About you

  • German based and ideally speaking, you are an inquisitive and detail-oriented R&C professional with relevant experience and expertise ideally from within the payment industry
  • Ability to work under pressure, meet deadlines and work effectively with multiple stakeholders
  • Expected to work very closely with internal stakeholders, including but not limited to members of various departments and functions within the Token Group, as well as with customers and external business partners and - of course - BaFin and Bundesbank
  • Technically-inclined with an ability to engage and work with technology specialists and comfortable navigating in a fast-paced rapidly evolving environment where structure is a work in progress
  • The ideal candidate will be a confident and positive self-starter with strong interpersonal and organisational skills, able to effectively and proactively exercise good judgement and become a trusted partner and business enabler

Skills & Experience

  • Excellent communication both written and verbal
  • A minimum of three years experience operating in regulated companies in the payments sector
  • Good understanding of and experience with PSD2, the Payments Services Act (ZAG), money laundering regulations (GwG) and other associated regulations
  • Confident individual with a proactive attitude
  • Exceptional interpersonal skills, demonstrating professionalism in all dealings
  • A self starter, able to demonstrate high levels of initiative and motivation, as well as work closely with other team members
  • Ability to manage assigned tasks in an assertive, efficient and timely manner
  • Proven ability to deal with confidential matters and with discretion
  • Must be able to multi-task and keep calm under pressure
  • A good working knowledge of GSuite and Microsoft Excel and Word
  • Excellent attention to detail
  • Excellent, proven organisational skills
  • German language skills

Open to allToken is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

Company benefits

Flexible working week
Open to compressed hours
Open to part-time employees
Open to job sharing
Equity packages
Pension match/increase
Health insurance
Dental coverage
Life insurance
Accrued annual leave – 30 days per year plus local public holidays
Optional unpaid leave
Enhanced sick pay
Compassionate leave
Teambuilding days
Lunch and learns
Cycle to work scheme
In office yoga classes
Work from home allowance
Co-working space allowance – If its tricky to work at home (building work, etc) we can support
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are moderately happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring

Working at

Company employees


Gender diversity (male:female)


Office locations

London, Berlin, San Francisco

Funding levels

Series C - $80M to date

Hiring Countries


United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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