People Operations Coordinator

Job Description

ABOUT US

Morgan Street Holdings is a privately owned enterprise with a diverse portfolio of operating companies, including HAVI Supply Chain, tms, Stanley and Continental. Our operating companies offer best-in-class sourcing and supply chain capabilities, brand-defining and marketing and promotion services, innovative consumer products, and dining and refreshment food solutions.

Morgan Street Holdings employs over 10,000 people and serves 300+ customers across the globe.

WHY WORK HERE?

At Morgan Street Holdings, we are proud to make moments that matter every day for our people and our customers. We do this through living our Morgan Street Holdings’ values:

• Do What’s Right
• Respect and Value All
• Think Big Together
• Elevate our Customers and People

Our commitment goes beyond the written word; we bring these values to life every day, lighting our path and shaping our decisions and actions with unwavering purpose. Join us in experiencing the true essence of Morgan Street Holdings where our values are not just written, but lived.

We support our people with competitive pay, benefits, and flexibility, and strongly emphasize a growth mindset for achieving personal and career growth while at Morgan Street Holdings.

WHY WE THINK YOU WILL LOVE THIS ROLE

This is a unique opportunity to step into a critical People Operations role during a period of transformation, with a strategic focus on standardization, efficiency, and expansion of technical capability. You are critical in standardizing payroll operations while also helping shape how we work in the future – from systems alignment to process improvements that scale across multiple operating companies. If you enjoy rolling up your sleeves, solving puzzles across systems, and seeing the immediate impact of your work on employee pay and experience, this role will keep you energized. You will not just follow processes, you will help improve them. This role is ideal for someone who wants exposure to payroll, HR operations, and HR systems without being boxed into a single lane.

The People Operations Coordinator operates within our North America Global People Solutions team and will be responsible for supporting the day-to-day operations of the People Operations function to support regular payroll processing for employees in North America, including the United States and Canada. This includes providing employee level support, driving a positive employee experience during new hire onboarding, partnering with multiple centers of excellence, and managing the employee information through the employee life cycle across multiple systems.

You are critical in ensuring data integrity through the employee lifecycle and maintaining accuracy of payroll processing with a strategic focus combined with a great attention to detail. You will partner with the People and Finance teams to process transactions within HR and Finance systems, monitor and manage system-to-system alignment, support payroll processing and review, and participate in strategic Global People Solutions projects, both specific to North America and in support of efficient global HR operations.

The People Operations Coordinator also provides support for high-volume, transactional people operations work across onboarding, offboarding, employee file management, contingent workforce support, and employee inquiries. This role ensures timely, accurate execution of day-to-day processes while delivering a consistent employee experience.

Additionally, this role will provide critical support to payroll transformation activities to drive continued standardization, efficiency, and internal controls across multiple operating companies.

WHAT YOU WILL BRING TO THE ORGANIZATION

Employee Lifecyle Processes

• Own and process employee job, compensation, and personal data changes in payroll systems to ensure accurate alignment of employee data throughout the employee lifecycle, including downstream payroll processing accuracy.
• Provide expertise, guidance, and support to all new hires through onboarding compliance processes, including managing the I-9 process, processing benefit and tax elections, establishing direct deposit, and managing and submitting timesheet and time accounting.
• Process terminations and support related payroll processing, including managing deduction processing and severance payment schedules.
• Supports the People Operations team on core onboarding, offboarding, filing, processing, and inbox coverage.

Payroll Processes

• Partner with Finance teams in the ongoing maintenance and management of employee earnings and deductions, one-time payments, and compensation changes within the payroll system to support bi-monthly payroll processing.
• Perform bi-monthly payroll pre-check review and reconciliations (Gross-Gross and Net-Net), identify and resolve discrepancies quickly and efficiently to ensure accurate payroll calculations. Partner with Total Rewards, People Operations, and Finance teams as necessary to address and resolve issues.
• Manage and process bi-monthly timesheet submissions for hourly wage calculations in compliance with internal policies and procedures.
• Maintain expertise on compliance and regulations that impact pay and benefits across North America and support necessary processes to ensure compliance.
• Support and manage compliance processes related to payroll and benefits, including annual tax requirements, affidavits, overtime regulations, and other employer/employee regulations in partnership with Total Rewards, People Operations, and Finance teams.

System Support

• Maintain payroll identifiers and integrations between HR system of record (SuccessFactors) and payroll system (UKG), including managing daily integration issues and resolutions.
• Support the system-to-system alignment of employee data, including monitoring and managing integrations between HR and payroll systems.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• 2+ years of experience in People Operations, Payroll Operations, or HR Systems support
• Strong attention to detail and process discipline
• Ability to manage repetitive, deadline-driven tasks with accuracy
• Clear written communication and customer-service orientation
• Collaboration skills for cross-functional coordination
• High level of discretion and professionalism
• Advanced technical skills, specifically Microsoft Excel

And we’d love you to have…

• A passion for people with a drive to enhance the overall employee experience
• Experience with SAP SuccessFactors and/or UKG payroll systems
• Continued curiosity that challenges the status quo
• Prior exposure to SAP SuccessFactors and/or UKG payroll systems

Any of the following would be a plus

• Experience supporting payroll during periods of change, system updates, or process transformation.

TOTAL REWARDS

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

There's more ...

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model

Tuition reimbursement and student loan repayment assistance

Inclusive employee resource groups

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

MSH does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. MSH is not responsible for any fees related to unsolicited