Technical Business Analyst - Web

Job Description

As a Technical Business Analyst, you’ll play a key role in bridging the gap between business needs and technical solutions. Working collaboratively with colleagues across Booker and Tesco, you’ll help shape and deliver systems and processes that improve efficiency, enhance customer experience, and support our ambitious growth plans.

You’ll be part of a supportive and inclusive team, contributing to meaningful projects that impact colleagues, customers, and communities. No two days are the same – you’ll be analysing requirements, supporting delivery, and ensuring solutions are fit for purpose.

• Work closely with stakeholders to understand business needs and translate them into clear technical requirements
• Analyse existing systems and processes, identifying opportunities for improvement and innovation
• Support the design, development and implementation of technical solutions
• Collaborate with developers, testers and project teams to ensure successful delivery
• Create and maintain documentation including user stories, process maps and functional specifications
• Support testing activities, including UAT, to ensure solutions meet business expectations
• Communicate clearly and effectively with both technical and non-technical audiences
• Contribute to continuous improvement by sharing ideas and best practice

• Experience working as a Business Analyst, preferably in a technical or IT-focused role
• Strong analytical and problem-solving skills with attention to detail
• The ability to communicate complex information in a clear, inclusive and accessible way
• Experience gathering and documenting requirements (e.g. user stories, process flows)
• Confidence working with a range of stakeholders and building positive relationships
• A collaborative mindset and willingness to learn and grow
• Familiarity with Agile or similar delivery methodologies is beneficial
• A passion for delivering great outcomes for customers and colleagues

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk