Business Development Manager

Job Description

The Business Development Manager (BDM) is instrumental in the delivery of company revenue targets through development of opportunities for company Products and Services in the Higher Education Sector. 

BDMs work with multiple areas of the business to successfully identify, propose and contract clients for the company Products and Services whilst enabling those areas to perform their roles without issue or interruption and in conformance with defined Service levels. 

BDMs are expected to be fully conversant with and competent (to the required level) in all company Products and Services whilst at the same time maintaining a keen interest in and knowledge of the HE Sector. 

Responsibilities: 

• Deliver the agreed sales target(s) for the year/month/quarter 

• Maintain client and potential client satisfaction pre, during and post sales 

• Maintain accurate forecasts of opportunities 

• Update Simitive CRM with all contacts, conversations and client information 

• Ensure accurate and timely handovers to Projects in line with Simitive standards 

• Adhere to Simitive sales process and approvals at all times 

• Ensure compliance with all company Security processes, Policies, requirements and certifications including but not limited to ISO27001, Cyber Essentials.  

Skills 

BDMs are expected to be fully conversant with and competent (to the required level) in all Products and Services deployed by the company whilst at the same time maintaining a keen interest in and detailed knowledge of the HE sector and competition. 

• Completion and pass of Simitive HE Sector Induction training 

• Completion of Paretto Sales Excellence training 

• Completion of any other sales training identified as part of PDR 

• Demonstrable skill in accurately forecasting sales through adherence to Simitive sales and qualification processes 

• Demonstrates initiative to uncover new opportunities; actively attracts interest of potential clients 

• Ability to strategise the steps to progress opportunities through the sales process to completion 

• Judgement to engage other team members in the sales process as required to maximise chances of winning   

Key Behavioural Characteristics: 

• Adheres to, supports and embodies the Simitive Values. 

• Maintains and engenders a positive attitude focussed on outcomes individually and as part of a Team. 

• Ensures a detailed understanding of Simitive contractual commitments and works to ensure that they are met at all times.  

• Fully supports the company’s continuous improvement approach to make Simitive the best it can be.  

• Engages professionally and sympathetically with all other teams, understanding that every team has its own pressures and challenges, adjusting the approach accordingly. 

• Invests the time and thought to foresee challenges or problems and plan effectively to avoid or minimise them.  

• Consistently displays excellent communication and presentation skills, with the ability to convey complex concepts simply and clearly to colleagues, clients, prospective clients and sector bodies as required. 

• Has excellent knowledge of the sector, the concerns and pressures that are currently within HE and FE and how Simitive can work with these institutions to alleviate these strains.  

• Adheres to all company policies and procedures at all times and ensures that team members do the same. 

• Be an advocate for Simitive at all times. 

• Willing to travel, including potential international opportunities. 

• Commits the time and effort required to meet the needs of the role and company 

  Simitive delivers Software as a Service and Professional Services to over 60 Universities. Shortlisted for SMB Diversity Employer of the Year Simitive is a values based company that provides a flexible working environment within which our people can grow and thrive. Simitive values are an essential everyday part of who we are and what we do:

  • We recognise and affirm the unique and intrinsic worth of each individual.

  • We trust our colleagues as valuable members of our team and pledge to treat one another with loyalty, respect and dignity.

  • We fully embrace the principle and culture of continuous improvement.

  • We hold ourselves accountable for the commitments we make.

  • We conduct our business in a socially responsible, environmentally sustainable and ethical manner.

  • We recognise and treat all clients as critical stakeholders in our business.

  Simitive believes that only through creating a culture where every voice and suggestion is valued and heard can we achieve our vision for the company.Simitive is a sponsor and supporter of: Bristol Women in Business, Women’s Work Lab, Motherboard and Flexa Certified  (Flexa)