EA Business Partner to CPTO & US Office Manager

Job Description

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

Role Overview:

We are seeking an organised EA & Workplace professional to join our team in New York. At our core, we are committed to fostering diversity and inclusion within our team. We invite individuals from underrepresented groups to apply and bring their unique perspectives to our organization.

Your contribution will play a crucial role in managing the diary, travel and logistics of our CTO and the global Tech Team and creating an incredible workplace experience for our US team. Working in a collaborative EA & Workplace Team, you will be responsible for organising off-site meetings, preparing documents, and engaging with business leaders and clients. This role requires a responsible, proactive and enthusiastic professional who thrives in a fast-paced environment, loves supporting others both in person and virtually, and is passionate about growing and developing as an EA.

Key Responsibilities:

• Diary & Travel Management: Effectively manage the diary and travel of our Chief Technology Officer and his team, coordinating appointments, meetings, venues and events to optimize their time and productivity.

• Communications & Document Preparation: Develop and distribute comprehensive meeting materials in advance, support in building decks, drafting communications and collating pertinent materials and ensuring all necessary information is thoughtfully made available to participants. Confident in assigning actions, monitoring deadlines and making things happen.

• Relationship Management: Engage adeptly with leaders, clients, and stakeholders, embodying the utmost professionalism and fostering strong, enduring relationships that reflect positively on the company. You strive to deliver a superb back-of-house service to your stakeholders, by streamlining processes, collaborating with other support execs and utilizing your people and tech skills.

• Office Management & Culture: Responsible for the daily operations, compliance and culture of our New York Office (c.30 employees). You are in-office 4-5 days per week, keeping our facilities superbly organised and sufficiently stocked with refreshments, catering, stationery and other office provisions. You plan ahead, budgeting and sourcing vendors, arranging events and initiatives that enhance the experience and are a key driver of culture.

About you:

• Experience: Demonstrate a minimum of 4 years of proven experience as an Executive Assistant (ideally in the Tech industry), adept at supporting others in your business, improving productivity and keen to grow your skills.

• Organizational Skills: Showcase exceptional organization and time management skills, with a demonstrated ability to effectively prioritize tasks, handle diverse demands, and consistently meet deadlines under pressure.

• Technical Proficiency: Exhibit proficiency in various tech platforms such as Google Workspace, Coda, Zoom, Slack, and other relevant software, underscoring a strong command of in-office AV technology.

• Communication Skills: A warm, outgoing and approachable personality. Display excellent verbal and written communication skills, enabling confident and professional interactions with individuals across all levels, including C-Suite Executives and external stakeholders.

• Initiative and Pro-activity: Demonstrate a strong sense of initiative, be able to work independently, and assume ownership of tasks and your environment. Ability to anticipate needs and proactively address challenges with a positive solutions-oriented approach.

• Trust and Confidentiality: Uphold a strong sense of discretion, trust and responsibility, handling sensitive and confidential information with integrity and running the office to the highest of standards, with diligent attention to detail.

• People & Culture Focused: Passionate about the workplace experience of your colleagues, with an interest in events, hybrid and optimizing processes and workplace environments for engagement and productivity.

• Location: Ability to work in-office 4-5 days per week

The base salary range for this roles: $95,500 - $112,250

Multiverse currently offers the following benefits.

- Access to no-cost and low-cost healthcare options for Multiversers and their dependents. Get care nationally through MetLife and Aetna’s provider networks.

- Support as your family grows! Time off to tend to your growing family with 16 weeks of continuous, fully paid parental leave for primary caregivers.

Access to a 401(k) with a 4% match, capped at $5,000 per year

- Company-sponsored One Medical membership

- Unlimited text-based therapy with Talkspace

- Monthly wellness reimbursement

Multiverse currently offers the following time off types.

- 20 Days of PTO per calendar year

- Life event and volunteer days

- Quarterly M-Powered Days to refresh and recharge

- End of Year Company Shut Down

- Time off to take care of yourself and your loved ones including sick time, compassionate leave and short-term disability

Equal Employment Opportunity (EEO) Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Multiverse requires all employees to be fully vaccinated against COVID-19. We will consider requests for reasonable accommodation based on disability and/or religious beliefs on individualized basis.