IT Business Analyst

Job Description

Mott MacDonald

Position location: Newcastle, UK
Recruiter contact: Alice Roostan

We’re a global engineering, management, and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.

A fundamental part of this is respecting each person’s differences and striving to meet their needs.

We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.

Our values: Progress, Respect, Integrity, Drive, Excellence.

About the business unit

Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

Overview of role

Working closely with the rest of the Project Managers Office we are looking for a professional with expertise in both Information Technology, and Business Administration for the role of IT Business Analyst. You will work alongside a global team, project and program managers, project directors and business stakeholders and security professionals to perform detailed requirements gathering and analysis, developing Statements of Work, business cases and assist in defining project scope and success criteria.

This role will be based in one of our IT Hubs in either Dubai, India or the UK. The IT Business Analysts have exceptional analytical and interpersonal skills, as they act as a communication link between the IT department and other divisions. To succeed in this role, you should possess an analytical way of thinking and the ability to explain difficult concepts to non-technical users, be a self-starter and have a positive can-do attitude and they play a pivotal role in ensuring that our Projects deliver to a high level while adhering to Mott MacDonald's policies and procedures.

Key duties and responsibilities include:

• Analyse business requirements with users. Determine feasibility, cost/time and resources required, compatibility with existing system(s), potential problem areas, recommending and presenting solutions, and meeting project objectives.
• Collaborate with stakeholders and users to assess the impact of proposed requirements
• Analyse existing business processes to ensure they are fit for purpose
• Leading and facilitating stakeholder collaboration and workshops, process, requirements, guidelines, and publishing to Mott MacDonald’s process estate
• Work with project teams to develop project scope, budget, timeline, resources, risks, and project value.
• Ability to carry out process identification, definition and mapping. Participate in planning and designing business processes, including formulating recommendations to improve and support business activities.
• Elicit requirements using interviews, document analysis, requirement workshops, surveys, business process decomposition, epics/user stories, use cases modelling and specification, task and workflow analysis.
• Conduct detailed research in order to translate business requirements into precise, high quality user stories or functional specifications that are clear and concise and are easy to understand and implement by the development teams.
• Identify and validate key business requirements.
• Work closely with cross-functional teams and help deliver solutions that meet the businesses requirements.
• Communicate and collaborate with stakeholders to understand business strategies and future initiatives to determine future process and solution needs.
• Develop and execute business communications to internal and external stakeholders.
• Facilitation of User Acceptance Testing (UAT)

Essential:

• Extensive demonstrable experience in Business Analysis.
• Requirements Elicitation, Analysis and Documentation
• Process identification, definition and mapping
• Workshop planning and execution

Desirable:

• Agile / Scrum methodology experience would be beneficial but is not essential.
• A bachelor’s degree in IT or business management would be advantageous but is not essential.
• A professional membership or qualification such as the BCS Business Analysis Diploma

Personal Attributes:

• Problem-solving skills: an ability to identify the key points, understand everyone’s interest, list possible solutions, evaluate options, and document.
• Analytical mindset: Creative and curious, with the ability to concentrate on large volumes of data / information, then analyse and produce a result.
• Elicitation: The ability to ‘draw out’ information using different techniques to elicit functional and non-functional requirements, by asking the ‘right questions’ to make the information relevant.
• Communication: Possess the ability to listen, understand, and relay back clear and concisely information. Having the amplitude to think before responding and responding in a neutral way.
• Time Management: Having the ability to appropriate the time spent on specific activities, especially to increase effectiveness, efficiency and productivity.
• Team Player: Being humble without excessive ego or concerns about status. Constantly looking to learn more and to take on more responsibility. Being ‘people smart’, with an ability to understand what is happening in a group situation, and how to deal with others in the most effective way.

Equality, diversity, and inclusion

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Accessibility

We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.

Agile working

Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.

We offer some fantastic benefits including:

Health and wellbeing

• Private medical insurance for all UK colleagues.
• Health cash plan to support you with every day health costs and treatments.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

Financial wellbeing

• We match employee pension contributions between 4.5% and 7%.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

Lifestyle

• A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
• Variety of employee saving schemes and discounts from high-street retailers.

Enhanced family and carers leave

• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.

Learning and development

• Primary annual professional institution subscription.
• A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.

Networks, communities, and social outcomes

• Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
• Make a difference within our communities through our social outcomes.

Apply now, or for more information about our application process, click here.