Account Director - Health & Adult Social Care

Job Description

Our Social Infrastructure (SI) portfolio is primarily a UK based business working in key sectors of Education, Public Health, Social Care and in other non infrastructure sectors with government and it’s agencies. Our work primarily delivers in areas where there is a significant social impact e.g. managing the annual £50M Adoption Support Fund on behalf of government or coordinating the Holidays, Activities and Food programme for vulnerable children throughout England.

Our vision, with your help, is to grow and deliver major Health and Adult Social Care projects as part of a global business and to establish our wide-ranging consultancy offer as credible and preferred for our existing and new clients.

We are currently looking for an Account Lead to encompass all current and potential work with clients in this sector across the region. This role is critical for building and maintaining Mott MacDonald’s relationships with new and existing clients, planning the accounts and building a client centric experience.

The PAL will be expected to win work, grow the account to maximise opportunity for Mott MacDonald, and be accountable for the delivery of excellent projects. PALs will provide support so that client’s projects are delivered to time, cost and quality and that Mott MacDonald is commercially successful. The PAL will play a lead role in developing trust with our SI company clients and key stakeholders.

PALs have a wide network of stakeholders to manage including client's representatives, Sector Leaders, Portfolio Leads, Resource Managers, Bid Principal/Manager, Project Manager and Practice Leaders. Where appropriate, they will work with and support Key Account Leaders where a client is complex and requires the attention of more than one Mott MacDonald Portfolio or Unit. This role will require close working and collaboration with the portfolio’s Major Prospects and Projects Manager, as well as colleagues across the Unit, especially in Strategic Advisory and Specialist portfolios.

This is a complex role, combining both operational and strategic challenges, balancing the needs of multiple stakeholders across a growing sector. The ability to prioritise, influence without authority and collaborate is fundamental, substantiated by subject matter expertise and a drive for excellence and results.

Candidate Specification
Required criteria for the ideal PAL:

• Ideally degree qualified in either a technical field and/or business degree.
• Other degree qualifications considered if experience is aligned with our services.
• Desirable qualifications and skills in: project delivery, programme management and business development.
• Ability to initiate and develop client relationships for growing the sector and winning work. Driving a strategic approach to customer account management and the winning of work.
• Previous experience having worked within the Health and Adult Social Care sectors is preferred but not essential.
• A strong interest in this market space is essential.

Flexible working:
At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.

Are you interested but don’t feel your experience meets all the required criteria?
Don’t worry. Please feel free to apply, we would love to explore your application further.

Job Profile:
The Advisory and Programme Delivery (APD) unit delivers management services in all the sectors that Mott MacDonald operate in the Built Environment, Defence, Energy, Water, Transportation and, Education, Health and Care.

The Unit delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of Programme Management, Project Management, Project Controls, Scheduling, Cost Management, Estimating, Infrastructure Finance, Management Consulting, Digital Consulting and Education, Health and Care Management.

Our Social Infrastructure portfolio is primarily a UK based business working in key sectors of education, public health and social care. We deliver many key government policy through programmes such as the Adoption Support Fund, Quality Assurance of Education for the Nursing and Midwifery Council, and the Holiday Activities and Food Programme.

The role will encompass the following;

• Leading the Health and Adult Social Care portfolio in Social Infrastructure.
• Developing strong and robust relationships with new and existing clients supported by client account management plans.
• Supporting staff recruitment and growth of our accounts.
• Identifying opportunities, converting them into firm prospects. (Tracked and managed)
• Driving the bidding process, converting prospects into projects ensuring bids are technically and commercially sound.
• Leading project delivery, engaging expertise where required from across the Unit and wider Mott MacDonald.
• Managing risk and commercial performance on projects for their Accounts: A PAL may have several Bid and Project Principals reporting to them
• Promoting account leadership across the wider business.
• Complying with Mott MacDonald business management and quality assurance processes.
• Working effectively with Technical Principals, and Sector/Practice Leaders to bring the right resources to deliver the project to client’s satisfaction while meeting additional Mott MacDonald project targets.
• Running appropriate account meetings with client and senior level management involvement.
• Taking steps to reduce the likelihood and impact of client issues.

How to apply
To apply for this role, please upload your CV along with an expression of interest outlining what you feel you can bring to the position.

If you would like an informal, confidential conversation to find out more about the position before applying please contact David McFall.

Closing date for applications is Friday 19th April.

Mott MacDonald

We’re a global engineering, management, and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.

A fundamental part of this is respecting each person’s differences and striving to meet their needs.

We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.

Our values: Progress, Respect, Integrity, Drive, Excellence.

Equality, diversity, and inclusion

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Accessibility

We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.

Agile working

Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.

We offer some fantastic benefits including:

Health and wellbeing

• Private medical insurance for all UK colleagues.
• Health cash plan to support you with every day health costs and treatments.
• Access to Peppy, providing free support from menopause experts for all UK colleagues.
• A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
• Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

Financial wellbeing

• We match employee pension contributions between 4.5% and 7%.
• Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
• Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
• Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
• As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

Lifestyle

• A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
• Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
• Variety of employee saving schemes and discounts from high-street retailers.

Enhanced family and carers leave

• Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
• Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
• Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.

Learning and development

• Primary annual professional institution subscription.
• A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.

Networks, communities, and social outcomes

• Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
• Make a difference within our communities through our social outcomes.

Apply now, or for more information about our application process, click here.