Business Administrator Apprentice

Job Description

As a Business Admin Apprentice, you place more importance on learning than knowing. You leverage the power of differences and similarities to achieve the best results. You have passion for Microsoft’s technology, energy to go the extra mile and are a self-starter with an eye for organisation and detail. Pushing yourself to grow and multi-tasking is what gets you going.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Providing administrative support to the leaders you support.
• Pro-active diary management for the leaders you support, responsible for keeping an overall view of the diary and ensuring that there is an optimum schedule for the meetings.
• Co-coordinating domestic and international travel on behalf of the leaders you support including accommodation, transfers.
• Book meeting rooms, catering and AV for the leaders you support meetings where required
• Maintain the team’s ROB (Rhythm of the Business) ensuring that the leaders you support and direct reports are informed of any potential clashes and rescheduling as appropriate.
• Forward planning of the leaders you support diary, to review further out and advise on any conflicts with key team meetings / Western Europe Bank Holidays
• Preparing expenses for the leaders you support and providing guidance and policy support to the wider team.
• Managing logistics for all internal and external meetings for the leaders you support.
• Ensuring all briefing papers and supporting information needed for internal / external meetings are given to the leaders you support in a timely manner.

Providing support to the Executive Assistant on administrative matters where needed.

• Scheduling and co-ordination of all group meetings and off-sites, including logistics, catering, budgets etc.
• Being a main point of contact for the teams. There to help and support with queries.
• Ownership of internal processes for the sectors, including creating Purchase Orders, tracking invoices, ordering Hardware/Software/Procurement.
• Providing guidance in line with the MS UK and WE Region expense policy, educating assisting managers and their teams with policy.
• Updating and monitoring org charts and team aliases/distribution lists for each team.
• Delivering high quality and timely responses to incoming emails.
• Assist on adhoc projects for WE HR when requested, eg: WE Leadership Offsites.

Success Criteria:

• Provides effective Director Support and enables all staff within the WE HR Team to work as efficiently and effectively as possible.
• Ensure the leaders you support‘s diary is balanced and has focus and recovery time built in, managing this with agility and flexibility.
• Presents an enthusiastic and professional image on behalf of the HR Western Europe Team, both internally and externally at all times.
• Become an integral member of the Western Europe administrative community within the wider group.
• Provide full support for the Executive Assistant when out of the office or holiday cover.
• Maintains and seeks to improve administrative processes and freely shares best practice to the Western Europe administrative community.
• Uses initiative appropriate to position, escalating where appropriate.
• Confident with scheduling across multiple time zones and communicating with colleagues from all countries.
• Demonstrates exceptional time management, organisation and planning skills.
• Demonstrates ownership, tracking and follow through to resolution on all queries and issues.
• Enjoys working in a fast paced, high tech multinational, multi time-zone culture.
• Thrives when working to tight deadlines, multitasking and facing pressure
• Can adapt and be versatile.

Qualifications

Required Qualifications

• GCSE Maths & English at grade C or above.
• Work Location: You must work at least 50% of the time in England
• Residency:
  • If you are a UK or EU/EEA citizen, you must have lived in the UK for the last three years.
  • If you are not an EU/EEA citizen, you must have lived in the UK for the last three years.
• Qualification Level: You cannot be funded if you already have a qualification at the same level or above in this subject area.

Start Date: December 2024

2.5 year Level 6 CMDA

3 year contract

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.