Senior Specialist, AR

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the role

Delivers daily execution in the Collections function, while also supporting process and project improvements. Assists peers in resolving technical or process-related challenges during execution.

You will be Responsible for:

• Providing first-level support to team members where applicable Credit reporting, analysis, and review.

• Monitoring, reporting, and escalating customers in breach of credit terms

• Performing collection calls and assisting in prioritization

• Managing and maintaining collections for clients/cluster/BU, ensuring timely collection of all invoice types.

• Logging customer queries, requests, and disputes .

• Executing outbound calls and other customer contacts.

• Identifying, logging disputes, updating customer data, and maintaining records

• Working in an agile manner; initiating new ideas and converting them into projects for process and organizational improvement

• Supporting during BCP situations to minimize business impact.

Qualifications

• Having 5-7 years of relevant experience

• Germany language fluency speaking and email writting skills

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.

• Opportunity: Unlock professional and personal growth through diverse career pathways.

• Innovation: Work with a team that embraces technology and continuous improvement.

• Global Exposure: Collaborate across geographies and cultures.

• Work-Life Balance: Flexible working arrangements to support your well-being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.