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Mondelēz International • Milan, Italy | Italy

Customer Service Finance Specialist

Employment type:  Contract
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Job Description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will handle the daily management of accounts receivables activity against collections strategies, worklists and priorities. You will work to minimize overdue invoice balances, cash application to customer accounts and processing claims/deductions.

How you will contribute

You will:

  • Proactively execute cash collection in line with payment terms and process flows your respective accounts and prompt retrospective chasing of overdue invoices in line with targets
  • Ensure processes are followed to facilitate effective processing of deductions
  • Communicate in a timely manner and work with appropriate functions to ensure deductions are cleared or recovered
  • Ensure prompt reconciliation of credits with deductions
  • Partner with sales to manage their accounts ledger and debt

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Experience in accounts receivable or with a background in finance
  • Excellent knowledge of SAP and a very good knowledge of MS Office (Excel)
  • Good communication and teamwork skills
  • Good analytical mindset with attention to detail
  • Able to understand the wider business context

Job specific requirements:

  • 3-4 years experience in Customer Service Finance

  • Invoice reconciliation

  • Experience in Customer complains

  • SAP (Finance and dispute)

​MANDATORY

  • Accounts receivables knowledge

  • English fluency

  • advanced Excel (pivot, vlook up, sumif)

Accounting or accounts payable experience can be an alternative for accounts receivables knowledge

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Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Temporary (Fixed Term)

Credit & Collections Management (BTC)

Customer Service & Logistics

Apply now

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Health insurance
Mental health platform access
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Tax-free childcare
Cycle to work scheme
On-site gym
Faith rooms
Salary sacrifice
Life assurance
Annual pay rises
Annual bonus
Sabbaticals
Company car
Skilled worker visas
Volunteer days
Charity donation scheme
Lunch and learns
Enhanced pension match/contribution – double match contribution up to 11%
Family health insurance
Religious celebration leave
Equity packages
Share options
401K
Referral bonus
Further education support
Mentoring
Open to part time work for some roles
Critical Illness Insurance
On-site catering
Secure on-site parking
Bike parking

Working at Mondelēz International

Company employees:

4500

Gender diversity (m:f):

55:45

Hiring in countries

Austria

Belgium

Bulgaria

Czechia

Finland

France

Georgia

Germany

Greece

Hungary

India

Ireland

Italy

Awards & Accreditations

Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2026
Most loved - Medium companies

Top 5 - Most loved - Medium companies

Flexa awards 2026
Most Family Friendly Company

Top 5 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Most Flexible Company

Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Most Inclusive Company

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023

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