Junior Customer Service Finance Specialist

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will handle the daily management of Accounts Receivables activity against Collections Strategies, Worklists and Priorities. You will work to minimize overdue invoice balances, cash application to customer accounts and processing claims/deductions.

How you will contribute:

• Cash Collection & Debt Recovery – Proactively manage cash collection activities in accordance with agreed payment terms and established process flows; promptly chase overdue invoices to meet collection targets and objectives.
• Deduction Management – Follow established procedures to ensure accurate and efficient processing of deductions; reconcile credits against deductions in a timely manner to maintain ledger accuracy.
• Customer Communication – Liaise with customers professionally and promptly to resolve outstanding queries; collaborate with internal stakeholders to ensure deductions are cleared, recovered, or appropriately escalated.
• Credit & Risk Optimization – Monitor and optimize credit limits, payment terms and insurance coverage to minimize credit risk exposure while supporting business growth.
• Cross-Functional Collaboration – Partner with the Sales team to manage account ledgers, resolve disputes, and reduce outstanding debt in alignment with company objectives.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

· Experience in Accounts Receivable and/or a solid background in Finance

· Excellent knowledge of SAP and strong proficiency in MS Office, particularly Excel

· Strong analytical and problem-solving skills with keen attention to detail

· Excellent communication, negotiation, and cross-functional collaboration abilities

· Ability to understand and operate within the wider business context

· Excellent command of the English language (written and spoken)

More about this role

Education / Certifications:

Bachelor’s degree in Finance, Accounting, Business Administration or a related field.





Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Credit & Collections Management (BTC)

Customer Service & Logistics