Part Time Facilities and Ops coordinator

Job Description

Impression Digital

Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester.

Everything we do is underpinned by awesome people, collaborating in an industry-leading creative and inclusive environment.

Our agency wouldn’t be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential.

Recognising that we are a part of something much bigger, we’re on a mission to use business as a force for good. We’re actively committed to creating a positive impact for our people, planet and community.

We’re looking for an Facilities and Ops coordinator to help further our growth.

Job Summary

The Facilities & Ops Coordinator is responsible for managing the day-to-day running of our offices in Nottingham, Manchester and London (primarily Nottingham). In addition to providing typical office management duties, the role will provide support to the wider operations team, including People, Finance, Systems and IT.

This role will be for a 12 month fixed term contract, for 3 days per week (Tuesday, Wednesday, Thursday), and is required to be in the office in Nottingham during office hours on those days. There may be the possibility to extend this beyond this after 12 months, which will be discussed at that point in time.

Responsibilities

Facilities management

• Answering calls and directing messages
• Greeting clients and visitors
• Arranging refreshments and catering
• Ordering stationery, equipment and furniture
• Managing deliveries and post
• Managing general enquiries email inbox
• Managing meeting room bookings
• Managing car parking bookings
• Managing the kitchen facilities & office space
• Arranging office maintenance and servicing
• Working with cleaners to ensure the office is clean and tidy
• Providing new starter inductions for the office space

IT & Systems Support

• Managing Impression’s IT inventory
• Managing IT hardware requests and repairs
• Providing new starters with hardware
• Managing our active directory, and providing new starters with the right permissions and accesses
• Liaising with our IT managed service provider for any issues that need escalation
• Providing other limited support for specific platforms used by the business from time to time
  

Operations support

• Limited admin support to the wider operations team on ad hoc tasks
• Supporting the senior management team with tasks and projects as required
• Booking transport and accommodation (in support of the Finance team)

Person Specification

Technical Skills

• Excellent computer and technology skills. Familiarity with Google Workspace is desirable, but not essential
• Good time management skills
• A high level of attention to detail
• Ability to multitask and work to tight deadlines

Behavioural Skills

• Team Working & Collaboration
• Commercial Awareness
• Planning & Organising
• A positive, adaptable and helpful outlook

SALARY: £24,500 - (£16,333 per annum based on 3 days a week - pro rata)

Please note, this role is a not a remote role and will be based in our Nottingham Office, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary.

What makes us different

We are proud to be listed on the “Flexa 100” Most Flexible Companies to work for and to be officially recognised as a Great Place to Work®. Alongside our amazing culture, here's what else makes us standout as a great employer:

• Competitive salary – verified by an external salary benchmarking company £24,500 - (£16,333 per annum based on 3 days a week - pro rata)
  
• Flexible, hybrid working options - as per ways of working charter
• Private medical insurance with access to EAP
  
• Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost
  
• Enhanced sick pay - eight weeks full pay, eight weeks half pay in a twelve month period
  
• Access to impression funded sessions with OpenUp, a virtual therapy platform in 30 languages for yourself and up to three members of your family
  
• Enhanced parental leave
  
• 28 days annual leave, plus bank holiday
  
• Life leave – when something unexpected happens in your life and you need some paid leave

• Pregnancy loss and parental bereavement leave
  
• Compassionate leave
  
• Eye-care vouchers
  
• Opportunity to save on and spread the cost of new tech through Techscheme
  
• Travel to work scheme
  
• Railcard salary sacrifice scheme
  
• Budget for books, tools and software
  
• A full social calendar with a budget per person and 1 social event per month
  
• Summer and Christmas party (off-site)
  
• Chance to attend national and international conferences
  
• Top Apple equipment to use at work
  
• Savings on bikes and accessories through Cyclescheme
  
• Contributory pension scheme
  
• The usual agency stuff – office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks

Diversity, Equity & Inclusion

We're listening and we're learning.

We’re committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness – in our agency and our industry – is something we’re passionate about, and we’re committed to having the conversations, making the changes and helping other businesses to do the same.

We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We’ll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run.

Agencies

Strictly no recruitment agencies