Lead Engineer

Job Description

At evaluagent we are looking for our next home-based Lead Engineer! 🚀

Do you thrive on leading teams to deliver cutting-edge solutions while fostering a culture of innovation and collaboration? If so, we want you to lead our platform engineering team as our Lead Engineer!

We're evaluagent, a UK-based tech scale-up with a global footprint, serving esteemed brands like Samsung, Ubisoft, First Central, and Vitality Health. Following a recent $20m Series A funding round, we're poised for exponential growth, having recently launched our refreshed AI-fuelled SaaS platform in 2024.

Overview:

💰 Salary - In the region of £65,000, negotiable based on experience

📍 Location - Home based in the UK

🕒 Type - Full-time, 40 hours, Permanent

👥 Reports to - Head of Engineering

👥 Direct reports - x4 Platform Engineers

Key Responsibilities:

• Lead and Inspire: Collaborate with the Head of Engineering to define and execute our technical strategy, ensuring alignment with company goals as we scale.
• Team Leadership: Manage and inspire a remote-team of high-performing platform engineers including recruitment, mentorship, and performance management, fostering a positive and collaborative team culture.
• Team Development: Continuously monitor and evaluate the performance of the engineering team, ensuring that it meets or exceeds performance metrics and goals.
  
• Platform Development: Lead the design, development, testing, and deployment of our B2B SaaS platform as we scale up.
• Strategic Guidance: Partner with stakeholders, including our product team, to set technical roadmaps, guiding engineers to deliver solutions that meet customer needs and business objectives.
• Continuous Improvement: Guide the engineering team to ensure that development practices are aligned with industry standards and best practices, including agile development, continuous integration and delivery, and test automation.
• Quality Assurance: Participate in code reviews, uphold high standards of code quality and maintainability.
• Stay Ahead of the Curve: Keep up to date with the latest trends and best practices in software engineering, applying your knowledge to drive innovation and excellence in our platform development.

Perks of the job:

💰 A salary in the region of £65,000 - Based on your previous experience.

🏠 Home based, flexible working in the UK - Everyone works from home at evaluagent, and we support flexible working hours to accommodate a healthy work-life balance. If you fancy a change of scenery, use your co-working allowance (£60p/m) to work from a co-working space a couple of days a month.

🩺 Private Health Insurance with Vitality - Support for when you need it the most, including mental health support and therapy. Earn rewards towards free Nero coffee, smart watches and reduced gym memberships.

🗓️ 25 days holiday plus bank holidays - Plus your Birthday off, and the option to buy an 3 extra days.

🏝 Working Abroad - Work from anywhere for up to 6 weeks at a time, over 120 days (incl. holiday days).

📚 Growth and Development - Supported Personal Development plan with an allocated budget, plus dedicated L&D days.

❤️ Volunteer Day - Spend the day making a difference in your community.

👨‍👩‍👧‍👦 Enhanced Family Leave - For Maternity, Paternity, and Adoption.

💼 Plus all the rest: Income Protection, Group Life Insurance, a home working allowance towards broadband and electricity (£26), NOW:Pensions contribution (EvaluAgent will contribute 5%), Two company meet-ups per year, and extra team meet-ups in the UK.

About You:

Our ideal candidate will have:

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• Minimum 5 years of software engineering experience.
• Proficiency in PHP and Laravel framework.
• Experience of relational databases.
• 2+ years of experience in managing engineering teams.
• Strong understanding of modern software development practices and tools.
• Familiarity with cloud infrastructure providers (AWS).
• Experience designing and building highly scalable distributed systems.
• Exceptional leadership and team-building skills.
• Proven ability to motivate and mentor.
• Self-motivated, proactive, and able to take ownership of projects.

About EvaluAgent

We’re on a mission to power a people-first era for contact centres – one where Employee Experience (EX) is prioritized alongside Customer Experience (CX). We have taken our existing QA and Improvement platform to the next level and are striving to be a market-leading Workforce Engagement Platform for fast growth sales and service teams around the globe.

ED&I at EvaluAgent

We are committed to employing the best people with the right experience and qualifications for the role. We provide equal opportunities for all our candidates and employees and do not discriminate on any factors such as gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.

Application Closing Date

This role operates on a rolling interview process, meaning we will be conducting interviews until we extend an offer. As a result, candidates may progress through the interview stages at varying paces.

If you're ready to make an impact, lead with passion, and drive innovation in a fast-paced environment, evaluagent is the place for you. Join us in shaping the future of CCaaS and unlock your potential as a Lead Engineer. Apply now!🚀