Core hours 10–4

Job Description

At evaluagent we are looking for our next home-based Lead Engineer! 🚀

Do you thrive on leading teams to deliver cutting-edge solutions while fostering a culture of innovation and collaboration? If so, we want you to lead our platform engineering team as our Lead Engineer!

We're evaluagent, a UK-based tech scale-up with a global footprint, serving esteemed brands like Samsung, Ubisoft, First Central, and Vitality Health. Following a recent $20m Series A funding round, we're poised for exponential growth, having recently launched our refreshed AI-fuelled SaaS platform in 2024.


💰 Salary - In the region of £65,000, negotiable based on experience

📍 Location - Home based in the UK

🕒 Type - Full-time, 40 hours, Permanent

👥 Reports to - Head of Engineering

👥 Direct reports - x4 Platform Engineers

Key Responsibilities:

    • Lead and Inspire: Collaborate with the Head of Engineering to define and execute our technical strategy, ensuring alignment with company goals as we scale.
    • Team Leadership: Manage and inspire a remote-team of high-performing platform engineers including recruitment, mentorship, and performance management, fostering a positive and collaborative team culture.
    • Team Development: Continuously monitor and evaluate the performance of the engineering team, ensuring that it meets or exceeds performance metrics and goals.
    • Platform Development: Lead the design, development, testing, and deployment of our B2B SaaS platform as we scale up.
    • Strategic Guidance: Partner with stakeholders, including our product team, to set technical roadmaps, guiding engineers to deliver solutions that meet customer needs and business objectives.
    • Continuous Improvement: Guide the engineering team to ensure that development practices are aligned with industry standards and best practices, including agile development, continuous integration and delivery, and test automation.
    • Quality Assurance: Participate in code reviews, uphold high standards of code quality and maintainability.
    • Stay Ahead of the Curve: Keep up to date with the latest trends and best practices in software engineering, applying your knowledge to drive innovation and excellence in our platform development.

Perks of the job:

💰 A salary in the region of £65,000 - Based on your previous experience.

🏠 Home based, flexible working in the UK - Everyone works from home at evaluagent, and we support flexible working hours to accommodate a healthy work-life balance. If you fancy a change of scenery, use your co-working allowance (£60p/m) to work from a co-working space a couple of days a month.

🩺 Private Health Insurance with Vitality - Support for when you need it the most, including mental health support and therapy. Earn rewards towards free Nero coffee, smart watches and reduced gym memberships.

🗓️ 25 days holiday plus bank holidays - Plus your Birthday off, and the option to buy an 3 extra days.

🏝 Working Abroad - Work from anywhere for up to 6 weeks at a time, over 120 days (incl. holiday days).

📚 Growth and Development - Supported Personal Development plan with an allocated budget, plus dedicated L&D days.

❤️ Volunteer Day - Spend the day making a difference in your community.

👨‍👩‍👧‍👦 Enhanced Family Leave - For Maternity, Paternity, and Adoption.

💼 Plus all the rest: Income Protection, Group Life Insurance, a home working allowance towards broadband and electricity (£26), NOW:Pensions contribution (EvaluAgent will contribute 5%), Two company meet-ups per year, and extra team meet-ups in the UK.

About You:

Our ideal candidate will have:

    • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
    • Minimum 5 years of software engineering experience.
    • Proficiency in PHP and Laravel framework.
    • Experience of relational databases.
    • 2+ years of experience in managing engineering teams.
    • Strong understanding of modern software development practices and tools.
    • Familiarity with cloud infrastructure providers (AWS).
    • Experience designing and building highly scalable distributed systems.
    • Exceptional leadership and team-building skills.
    • Proven ability to motivate and mentor.
    • Self-motivated, proactive, and able to take ownership of projects.

About EvaluAgent

We’re on a mission to power a people-first era for contact centres – one where Employee Experience (EX) is prioritized alongside Customer Experience (CX). We have taken our existing QA and Improvement platform to the next level and are striving to be a market-leading Workforce Engagement Platform for fast growth sales and service teams around the globe.

ED&I at EvaluAgent

We are committed to employing the best people with the right experience and qualifications for the role. We provide equal opportunities for all our candidates and employees and do not discriminate on any factors such as gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.

Application Closing Date

This role operates on a rolling interview process, meaning we will be conducting interviews until we extend an offer. As a result, candidates may progress through the interview stages at varying paces.

If you're ready to make an impact, lead with passion, and drive innovation in a fast-paced environment, evaluagent is the place for you. Join us in shaping the future of CCaaS and unlock your potential as a Lead Engineer. Apply now!🚀

Company benefits

Flexible working week
Work from anywhere scheme – up to 120 days in any 12 month period
Enhanced sick pay – 4 weeks full pay, 4 weeks half pay
Work from home stipend
Co-working space allowance – £60 per employee per month
Enhanced maternity leave
Enhanced paternity leave
25 days annual leave + bank holidays
Health insurance – private health insurance with Vitality
Teambuilding days
Dental coverage – via Vitality
Life insurance
Mental health platform access
Birthday off
Enhanced WFH tools
Work from home allowance
Buy or sell annual leave – buy up to an additional 3 working days per year
Shared parental leave
Adoption leave
Carer’s leave
Pregnancy loss leave
Compassionate leave
Pension match/increase
Enhanced pension scheme
Share options
Personal development budgets
Volunteer days – 1 paid day per year
L&D budget
Employee assistance programme
Income protection
Private Health Insurance
Group life insurance
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are very happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Working at EvaluAgent

Company employees


Office locations

Fully Remote (UK)

Funding levels

$20 million - Series A

Hiring Countries

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
SaaS & Software

SaaS & Software

Industry awards 2023

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