Commercial Project Manager

Job Description

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Roles and Responsibilities:

In this role, you will lead key commercial projects, coordinate closely with Marketing, Operations and Account Management, and use data-driven insights to shape our Consumer Value Proposition. You will drive cross-functional initiatives, adapt and execute go-to-market plans for the local market, and help inform decisions that improve selection, affordability, and the overall customer experience.

• Lead and execute key commercial projects end-to-end, including planning, delivery tracking, and post-implementation reviews

• Serve as the primary point of contact between Marketing, Operations and Account Management, ensuring seamless coordination of campaigns, initiatives, and shared priorities

• Use data and analysis to optimise our Consumer Value Proposition (CVP) and develop data-driven strategies for growth

• Be the primary point of contact locally as it relates to our consumer value proposition and overall competitive landscape

• Project manage cross-functional strategic initiatives to help bring consumer value proposition improvements to life across selection, affordability and experience

• Own CVP and growth reporting to support data-driven decision-making across the business

• Lead the local rollout and implementation of cross-functional go-to-market initiatives, ensuring effective coordination and execution across teams

• Monitor competitor and market trends to inform strategic planning

• Communicate project outcomes, learnings, and strategic implications to stakeholders

Required Skills

• Minimum 4 years work experience, ideally with 2 years+ professional experience in a project management role or commercial strategy role

• Can demonstrate strong analytical achievements and confidence with numbers, tact, along with humility and patience

• Proficiency in Excel/Google Sheets and comfort working with data to support decision-making

• A pragmatic, commercially minded problem solver who can operate with ambiguity and prioritise effectively

• Excellent interpersonal and communication skills, able to coordinate cross-functional teams and influence stakeholders

• Experience working in a dynamic high-growth company

• Strong motivation with the ability to work quickly and accurately under tight deadlines

• Fluent English (written and spoken)

Preferred Skills

• Previous use of Looker

• P&L understanding and financial modelling capabilities

• Background in marketplace, consumer tech, FMCG, consulting, or other fast-moving consumer-focused industries.

• Functional experience, e.g., commercial, pricing, or consumer insight

Benefits and Diversity

• 30 days of Annual Holiday Leave

• Work visa

• Comprehensive medical insurance (for employee only)

• Annual flight allowance (for employee only)

• Free Deliveroo Plus - Free delivery and access to special offers

• Maternity & Paternity benefits

• End of year parties & regular social events

• An extremely fun team to work alongside!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up's around.