CoppaFeel • London

Database and Insight Manager

Employment type:  Full time
Salary:  £40,000 per annum Depending on experience

Remote-first – 2 days a week in the office

9-day fortnight

Core hours 10–4

Job Description

About CoppaFeel!

CoppaFeel! is the first breast cancer charity in the UK to create awareness amongst young people that checking their chest regularly could save their life. Our mission is to ensure all breast cancers are diagnosed early and correctly and we are about more than discovering a cancer diagnosis, we are about empowering ourselves to be proactive about our own health and body, as well as our outlook on life. It is about knowing your boobs and pecs and being confident that if you do find something, you know what to do.

Key Responsibilities

  • Lead the development and delivery of a new CRM strategy at CoppaFeel! to ensure we continue to develop a culture where we use data to make informed decisions. 
  • Support the project management of the onboarding process of our new CRM provider Beacon, working collaboratively with project leads and delivery agencies. 
  • Collaborate with all directorates to manage data, maintain stakeholder records and communication preferences. 
  • Support data cleansing on our current database eTapestry, assessing existing data for migration to the new system later this year. 
  • Lead the ongoing training and support to colleagues on Beacon CRM database. 
  • Ensure our database and other data solutions comply with data standards and maximum value can be obtained from the data captured.
  • Create dashboards and visualisations, providing insights to enhance how CoppaFeel! measures impact and tracks performance. 
  • Create and manage bespoke reports to provide insights for teams.
  • Improve the data flows from third party software to our CRM system, supporting colleagues with its functionality.
  • Translate data into easy to understand information and reports.
  • Identify improvements to data processes (Eg collecting / collating data/ automations etc) and project manage their implementation.
  • Work collaboratively across CoppaFeel! to collect user requirements for new and existing data products. 
  • Responsible for data imports and data flows. 
  • Maintain and manage consent on the CRM ensuring GDPR compliance.

Skills, Knowledge, and Personal Attributes

  • Demonstrate experience of one or more enterprise level CRM management. 
  • Quick to learn new systems and proficient with technology.
  • Experience of creating processes and delivering information using data insight to improve an organisation. 
  • Experience using data to improve fundraising and/or customer communication and management. 
  • Demonstrate knowledge reporting capability and internal communications of data and insight, to continually measure performance. 
  • Experience of project management in a digital environment.
  • Ability to communicate and collaborate effectively across the organisation 
  • Analytical mindset with excellent attention to detail, thorough and accurate 
  • Problem solver with a can do attitude 
  • Good understanding of GDPR 
  • Strong numeracy 

Terms

Annual Leave: 22 days annual leave (+ public holidays, 1 day of leave on your birthday and our Founder’s Cancerversary)

Notice Period: 2 months

CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity.  We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.

To apply, please visit our jobs section on our website and submit your CV along with a Cover Letter. The closing date for this vacancy is the 19th June, with first round interviews to commence week commencing 24th June.

Company benefits

9-day fortnight
Open to part-time employees
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
22 days annual leave + bank holidays
Enhanced sick pay
Wellbeing allowance – up to £40 a month
Time off in-lieu
Birthday off
Fully stocked snack cupboard
Sabbaticals
L&D budget
Lunch and learns
Employee assistance programme
9 day fortnight
Wellbeing budget
Location
74%
Employees are largely happy with their working location freedom
Hours
83%
Employees are very happy with the flexibility in the hours they work
Benefits
78%
Employees are largely happy with the benefits their company offers
Work-life balance
64%
Employees feel that they can switch off quite easily from work
Role modelling
82%
Employees feel that flexible working is part of the culture
Autonomy
79%
Employees feel that they can mostly manage how they get their own work done

Working at CoppaFeel

Company employees

33

Office locations

London

Hiring Countries

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Charity & Tech For Good

Charity & Tech For Good

Industry awards 2023

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