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Centrica

GBS Process Improvement Technical Analyst (Power Platform)

Location:  Stockport | Leicester | Windsor | Leeds | United Kingdom
Location flexibility:  2 office days / week
Hey there, we’re really sorry but this job is no longer available. Please take a look at our other roles, and check back again soon as we’re adding new roles all the time!

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Job Description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

As a GBS Process Improvement Technical Analyst (Power Platform) , you'll support the delivery of process improvement, reporting and automation initiatives across Group Business Services (GBS) and the functions it supports.

Working closely with business stakeholders, you'll help identify opportunities to improve processes, enhance reporting and develop low-code solutions using the Microsoft Power Platform. Combining technical expertise with strong stakeholder engagement, you'll deliver practical solutions that improve efficiency, strengthen decision-making and support continuous improvement across the business.

This is a hands-on role with a focus on execution, innovation and driving value through automation and data-driven insights.

Key Responsibilities

  • Support the identification, analysis and improvement of business processes, helping to deliver more efficient, scalable and effective ways of working.

  • Gather requirements, map processes and support the design and implementation of process improvement and automation solutions.

  • Develop and maintain Power BI dashboards, reports and data visualisations that provide actionable business insights.

Apply
Build and enhance Power Apps, Power Automate workflows and supporting data structures to streamline business processes and reduce manual effort.
  • Support the administration and continuous improvement of SharePoint sites, hubs and content, ensuring a positive user experience and compliance with governance standards.

  • Collaborate with stakeholders to understand business requirements and translate them into practical reporting and automation solutions.

  • Support solution testing, user acceptance, training and adoption activities to ensure successful implementation.

  • Monitor solution performance, resolve issues and contribute to the ongoing enhancement of reporting and automation capabilities.

  • Ensure all solutions comply with established governance, documentation and quality standards.

  • Share knowledge, contribute ideas for innovation and support the continuous development of team capabilities and best practices.

  • Here's what we’re looking for:

    • Significant experience developing reporting, automation or digital solutions within a corporate or commercial environment.

    • Strong experience with Microsoft Power Platform technologies, including Power BI, Power Apps and Power Automate.

    • Experience building dashboards, reports and data visualisations that enable effective decision-making.

    • Experience maintaining and supporting SharePoint sites, hubs and related content.

    • Understanding of operational data management and master data structures.

    • Experience supporting process improvement initiatives and implementing automated workflows.

    • Strong analytical, troubleshooting and problem-solving skills, with the ability to translate data into meaningful insights.

    • Experience managing multiple priorities and delivering work to agreed deadlines.

    • Strong stakeholder management skills with the ability to build relationships and manage expectations across different audiences.

    • Ability to explain technical concepts clearly to non-technical stakeholders.

    • Strong organisational skills, attention to detail and commitment to delivering high-quality outcomes.

    • Experience working within governance and control frameworks.

    • Advanced skills in Power BI (including DAX), Power Apps, Power Automate, SharePoint and Excel.

    • Knowledge of SQL, SAP ERP/S4 HANA/BW, Microsoft BI technologies (SSRS, SSIS, SSAS) or wider Microsoft 365 technologies would be advantageous.

    • A proactive, innovative mindset with a passion for continuous improvement and automation.

    Why should you apply?

    We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

    https://www.morethanacareer.energy/centrica

    If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.


    Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

    Working at Centrica

    Hybrid

    A little flex time

    Company employees:

    20,000

    Gender diversity (m:f):

    70:30

    Hiring in countries

    Belgium

    Denmark

    Ireland

    United Kingdom

    Office Locations

    Company benefits

    Adoption leave
    Annual bonus
    Annual pay rises
    Buy or sell annual leave
    Car allowance – depending on the role
    Carer’s leave
    Company car
    Compassionate leave
    Critical Illness Insurance
    Cycle to work scheme
    Dental coverage
    Electric Car Salary Sacrifice
    Employee discounts
    Employee recognition scheme
    Enhanced maternity leave
    Enhanced paternity leave
    Enhanced pension match/contribution – double match company contribution, up to 10%
    Enhanced sick days
    Enhanced sick pay
    Equity packages
    Eye Care Support
    Family health insurance
    Fertility benefits
    Fertility benefits
    Fertility treatment leave
    Financial coaching
    Gym membership
    Health assessment – via Bupa (eg blood tests, hereditary conditions, cancer screenings)
    Health insurance
    In house training
    Learning license
    Life insurance
    Lunch and learns
    Mental health platform access
    Open to compressed hours
    Open to part-time employees
    Optional unpaid leave
    Personal development budgets
    Pregnancy loss leave
    Professional subscriptions
    Referral bonus
    Reservist leave – 10 days
    Share options
    Shared parental leave
    Travel insurance
    Travel loan
    Volunteer days – 2 days per year paid
    Work from anywhere scheme
    Employee assistance programme

    Awards & Accreditations

    2nd – Large companies

    2nd – Large companies

    Flexa100 2024
    3rd – Consumer Goods

    3rd – Consumer Goods

    Industry awards 2023