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BT Group

People Analytics & Business Operations Professional

Salary:  In range
Location:  IND-Gurugram-IQ
Location flexibility:  3 office days / week
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Job Description

Job Req ID:

Posting Date:

Function:

Location:

Salary:

About the role

This role sits at the intersection of People Analytics, Business Intelligence, Business Operations, and Programme Management. The successful candidate will leverage data-driven insights to improve talent outcomes, enable strategic workforce decisions, and support business transformation initiatives across Talent Acquisition and the wider People function.

The role requires strong analytical expertise, dashboarding and visualization capabilities, project management skills, and the ability to convert complex workforce and hiring data into meaningful business insights.

Working closely with Talent Acquisition leaders, HR stakeholders, Finance partners, and business leaders, the role will drive data-led decision-making, operational excellence, and strategic transformation.

What you’ll be doing

Data Analytics & Business Intelligence

Business Operations & Transformation

Drive continuous improvement initiatives using data-led insights and operational best practices

Essential Skills / Experience

Essential (Technical Skills)

  • Advanced proficiency in:
    • Power BI
    • Advanced Excel
    • Power Query
    • Data Visualization & Storytelling
  • Experience designing dashboards, scorecards, KPI frameworks, and executive-level reporting.
  • Strong analytical capability with experience working with large and complex datasets.
  • Experience in People Analytics, Workforce Analytics, HR Analytics, Talent Analytics, Business Intelligence, or Business Operations.
  • Power BI
  • Advanced Excel
  • Power Query
  • Data Visualization & Storytelling

Desirable Skills / Experience

Our Package

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.

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Working at BT Group

3 office days / week

A little flex time

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
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Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Australia

Brazil

Hungary

India

Ireland

Japan

Mexico

United Kingdom

Office Locations