Business Intelligence Analyst

Job Description

Who are we?

Common sense says that the less someone drives, the less driving should cost them. And we agree. But back in 2018, the car insurance industry didn’t see it like that. So, we launched the UK’s first real-time pay-by-mile policies. Since then, we’ve had our members covered for a massive 500 million miles of driving. It’s been an epic journey (which is a bit ironic, since we’re helping people who don’t use their cars so much).

Along the way, we’ve gone from plucky newcomers, to being voted Best Car Insurance Provider 3 times in a row. Though we’re still very much doing things in our own, unique way - we’re now backed by Direct Line Group (alongside some of the country's best known brands)

What we believe in:

• We challenge with kindness, making sure everyone feels safe and included. We support each other.

• We take time to learn so that we can improve ourselves, our colleagues and our products. We’re not afraid to make mistakes if it gives us the opportunity to grow.

• We’re clear in our vision. We’re happy to challenge the status quo if it will help us make things better.

• We own up, we don’t blame. We’re humble enough to take feedback on board, and respectful enough to give it. The next big idea could come from anywhere, so everyone’s opinion matters.

• We consider before we start, whether that’s interrogating details to save confusion down the line, or getting help from others. We make decisions using data, not opinions, and we use our time wisely, always staying focused on the end goal.

Business Intelligence Analyst:

As a Business Intelligence Analyst you will play a pivotal role in shaping our data-driven strategy, driving key decisions with impactful insights. You will create and maintain essential reports and dashboards, act as a vital contact for BI queries, and champion best practices in data governance. With opportunities for growth, flexible working, and a dynamic, inclusive culture, this is your chance to make a significant impact and progress your career in a forward-thinking company; did I mention we were recently ranked as a 5 star employer by The Insurance Post?

If you’re looking for an opportunity where you can be in the driving seat and support shaping the future of our organisation, then we’d love to hear from you.

You’ll be a fantastic addition to By Miles if you have:

• Demonstrable ability in creating and maintaining reports and dashboards to track KPIs, identify trends, provide insights, and monitor overall business performance.

• The ability to recommend solutions and ways of working that enhance the efficiency of the insight/analysis journey, while championing data governance by applying best practices.

• Strong communication skills, with the ability to clearly convey information to both technical and non-technical audiences, and gather requirements for analysis and operational requests.

• A collaborative mindset, capable of supporting the BI Lead with the BI strategy and ongoing initiatives, while deepening data understanding within the business.

• The capability to take ownership of reports and dashboards in our BI suite, providing increased support for business end-users engaging with our data.

Day to day you’ll be:

• Utilising your excellent analytical, problem-solving, and decision-making skills, with a keen attention to detail and a passion for exploring and understanding data.

• Working with SQL to model and query multiple large sets of data.

• Developing dashboards and visualisations with our BI tool, Metabase, and presenting insights to both small and large groups.

• Increasing deep data understanding within the business, looking at the ways we communicate information, and where this can be improved.

• Prioritising ad-hoc analytics requests on the BI backlog, ensuring effective time and resource management.

But it’s not all about us...

It’s just as much about you. We’re an ambitious, energetic bunch and we have our sights set on great things this year. We recognise the value our people bring, with their inquisitive minds, bright ideas and fantastic attitudes, and we aim to give as much as we receive. It’s only fair.

Our benefits:

Our people work from wherever works best for them. We have office space in central London - but if you prefer to work from home, you could be in Cornwall, Cardiff, Carlisle, or anywhere else in the UK (it doesn’t even have to begin with ‘C’). All you need is your talent and a stable internet connection.

• We offer an allowance to help get your workspace set up.

• We understand 9-5 isn’t for everyone, and are always willing to talk about flexible or condensed hours, part-time work and job share opportunities.

• Life’s short and the world is wide. After 3 years at By Miles, you’ll be able to take a sabbatical and put time towards anything you like knowing your role is waiting for you.

• We offer enhanced parental leave policies, regardless of gender. Primary Caregiver Leave, Secondary Caregiver Leave, Adoption Leave, Parental Leave and Shared Parental Leave.

• Compassionate leave, Parental Bereavement Leave - When the worst happens, we want you to take the time you need without worrying about money or work.

• You’ll get 26 days of annual leave a year (plus bank holidays on top).

As well as offering flexibility in your role, we’re committed to helping you get to where you want to be - professionally and as a person. As part of the By Miles team, you’ll get access to:

• Flexible benefits through Thanks Ben worth £100 a month. This can be put towards anything you feel will increase your wellbeing (and, no, it definitely doesn’t have to be a gym membership).

• Access to 16000+ online courses through our Learning & Development platform.

• Access to coaching from our incredible in-house coach, Helen McMillan.

• Access to on-demand mental health support through Plumm.

• Private Health Insurance through Vitality.

Salary: £35,000 - £45,000 + flexible benefits

Location: Work from anywhere in the UK, with full access to our offices in London (near London Bridge), Leeds, Bristol, Manchester, Birmingham, Glasgow, Doncaster, Perth, Maidstone, Gloucester, Farnham and Peterborough.

Our customers come from all walks of life, and so do we. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics or disability.