Highlights
Location flexibility
96%
Role modelling
92%
Culture
92%
By Miles
To Make Driving Fairer
At By Miles, we are on a mission to make driving fairer.
Car insurance doesn’t have the best reputation. It’s dull, unfair, expensive and involves far too much unnecessary paperwork!
We’re changing that. We launched the UK’s first real-time pay-by-mile car insurance policies in 2018, along with a smart driving app, because owning a car should set you free, not tie you down.
It’s probably this attitude that meant we were voted ‘Best Car Insurance Provider of 2021’ for the third year in a row at the Insurance Choice Awards
What we believe in.
We challenge with kindness, making sure everyone feels safe and included. We support each other.
We take time to learn so that we can improve ourselves, our colleagues and our products. We’re not afraid to make mistakes if it gives us the opportunity to grow.
We’re clear in our vision. We’re happy to challenge the status quo if it will help us make things better.
We own up, we don’t blame. We’re humble enough to take feedback on board, and respectful enough to give it. The next big idea could come from anywhere, so everyone’s opinion matters.
We consider before we start, whether that’s interrogating details to save confusion down the line, or getting help from others. We make decisions using data, not opinions, and we use our time wisely, always staying focused on the end goal.
/10
/10
This score reflects how open and clear a company is about its working environment. The higher the score, the more insight they've shared into their ways of working.
What By Miles offers their employees
Location flexibility
Hours flexibility
Work-life balance
Autonomy
Approach to inclusion
Our mission is to make employment fairer.
We don’t just say we’re inclusive and diverse, we actively put it into practice. It’s an ongoing commitment that we’re always looking to improve on.
We promote equity, inclusion and diversity in the workplace, always striving to do better and make our actions meet our intentions.
We want to ensure that every individual has a voice, feels part of our community and has the freedom to be themselves, whilst being given the support they need
Flexible working at By Miles
At By Miles, we're proud to be a flexible place to work.
Employees are able to work from their chosen location, whether this is their home, the office or somewhere else. We have a hybrid model and have committed to this indefinitely. Our Customer Experience team works shifts so their hours are fixed, but within this, we have people who work flexible shift times and part-time to fit around their lives and commitments as parents, carers and students.
Outside of our Customer Experience team, start and finish times are flexible and based on trust. We have a work from home allowance and have provided unlimited data sim cards to anyone who needs a faster internet connection. Our benefits are fully flexible, and in partnership with Thanks Ben, our employees have a monthly allowance to use how they wish. Plus, we're a dog friendly office!
Employees also have access to Linkedin Learning with dedicated weekly time to support individual learning. Other benefits include private health insurance with Vitality including professional coaching, mental health support (therapy), rewards through partners and shorter wait times for medical services, procedures & GP appointments. On top of that, we give you unlimited access to mental health and wellbeing resources through our partner, Plumm.
What Employees like about By Miles
Culture
By Miles has a real and tangible commitment to flexible working, and promoting a healthy culture in general. Feels good to work here.
Working Environment
The attitude towards flexible, hybrid working is generous and built on mutual trust at By Miles.
Working Environment
By Miles is a truly flexible employer and really supported me in finding a shift pattern that worked for us both. I follow a compressed working week which is great for family life and the company offers a brilliant range of other benefits too.
Working Environment
I love working for By Miles as they are so flexible and very fair company - they always offer help if you need it!
People & Community
Love working with amazing people. I would wish some events/meetings are organized in such way that all departments can participate.
Working Environment
I've changed my hours, days off gone PT and back FT and the company is super supportive. They help me make flexible working, work.
Working Environment
By Miles is incredibly flexible and works with unexpected family situations that pop up, for which I am very grateful.
People & Community
I am working with the legends here. the best peeps I've ever met!
Culture
We are outcome-focussed so there has never been a question of where or when you work. You come first, so we trust each other to make decisions for the right reason.
Working Environment
Great company, really flexible working from home and office if needed. Workers wellfare are also well looked after.
Awards & Achievements
Diversity and Inclusion
Flexa awards 2025Culture
Flexa awards 2025Pet Friendly
Flexa awards 2025Work-Life Balance
Flexa awards 2025
Most flexible companies
Flexa100 2024
Finance & Insurance
Industry awards 2023
Most flexible companies
Flexa100 2023
Finance & Insurance
Industry awards 2022
Best Insurance Employers
2024
Working at By Miles
Remote-first
Fully flexible hours
Company employees:
Gender diversity (m:f:n-b):
Hiring in countries
United Kingdom
Office Locations
By Miles's live feed
Employee benefits
- Open to compressed hours
- Open to part-time employees
- Open to job sharing
- 26 days annual leave + bank holidays
- Sabbaticals
- Mental health platform access – Plumm
- Health insurance – Vitality
- LinkedIn learning license
- Enhanced maternity leave – Enhanced Primary Caregiver Pay
- Enhanced paternity leave
- Adoption leave
- Carer’s leave
- Bank holiday swaps
- Mental health first aiders
- Enhanced sick pay
- Enhanced sick days
- Compassionate leave
- Pregnancy loss leave
- Private GP service – Vitality
- Shared parental leave
- Referral bonus
- Family friendly policies for new parents, regardless of gender, ensuring you feel fully supported leading up to the arrival of your child, during your time off as a new parent as well as being ready to return to work.
- Enjoy Fully Flexible Benefits of £100 (pro-rated) through our partner, Thanks Ben.
