/10
Transparency Ranking
By Miles
top 3 scores:
Location flexibility
Role modelling
Culture
By Miles
Simple, straightforward car insurance that you pay by the mile.
Remote-first
Fully flexible hours
Dog friendly
/10
This score gives you an insight into how transparent this company is about what it's really like to work there—from flexibility to values and more!
Based on 48 employee responses
We asked employees of By Miles what it's like to work there, and this is what they told us.
Additional employee ratings
(these do not contribute to the FlexScore®)
Benefits spotlight
What's great about By Miles
Mission and vision
Data-driven
Disruptor
Tech for good
Culture
People-first
Supportive
Progressive
Our company environment
Gifts and praise led
Outstanding work and contribution is mainly recognised through gifts and praise at By Miles
Gender diverse
By Miles demonstrates their gender diversity, equity and inclusion through having a leadership team, founder team and/or overall workforce which represents the gender split of the population. They also have a gender equality working group.
Neurodivergent
By Miles demonstrates their neurodiversity representation, equity and inclusion through having a leadership team, a founder team and/or an overall workforce that represents the neurodiversity distribution of the population. They also have a neurodiversity working group.
LGBTQ+ representation
By Miles demonstrates their LGBTQ+ representation, equity and inclusion through having a leadership team, founder team and/or an overall workforce which represents the LGBTQ+ distribution in the population. They also have a LGBTQ+ working group.
Ethnically diverse
By Miles demonstrates their ethnic diversity, equity and inclusion through having a leadership team, a founder team and/or an overall workforce that represents the ethnic distribution of the population. They also have an ethnic diversity working group.
Salary Transparency
By Miles are transparent with their salaries on job descriptions
Regularly benchmarked/readjusted salary
By Miles regularly benchmark and readjust their salaries against the market so you know you’re always getting a fair wage
Disability representation
By Miles demonstrates their disability representation, equity and inclusion through having a leadership team, a founder team and/or an overall workforce that represents the disability distribution of the population. They also have a disability working group.
Careers at By Miles
Employee reviews
By Miles's employees have anonymously had their say in what they think of the company
By Miles has a real and tangible commitment to flexible working, and promoting a healthy culture in general. Feels good to work here.
The attitude towards flexible, hybrid working is generous and built on mutual trust at By Miles.
By Miles is a truly flexible employer and really supported me in finding a shift pattern that worked for us both. I follow a compressed working week which is great for family life and the company offers a brilliant range of other benefits too.
I love working for By Miles as they are so flexible and very fair company - they always offer help if you need it!
Love working with amazing people. I would wish some events/meetings are organized in such way that all departments can participate.
I've changed my hours, days off gone PT and back FT and the company is super supportive. They help me make flexible working, work.
By Miles is incredibly flexible and works with unexpected family situations that pop up, for which I am very grateful.
I am working with the legends here. the best peeps I've ever met!
We are outcome-focussed so there has never been a question of where or when you work. You come first, so we trust each other to make decisions for the right reason.
Great company, really flexible working from home and office if needed. Workers wellfare are also well looked after.
Working at By Miles
Company employees
Gender diversity (male:female:non-binary)
Office Locations
Awards & Achievements
Most flexible companies
Flexa100 2024
Finance & Insurance
Industry awards 2023
Most flexible companies
Flexa100 2023
Finance & Insurance
Industry awards 2022
Best Insurance Employers
2024About us
At By Miles, we are on a mission to make driving fairer.
Car insurance doesn’t have the best reputation. It’s dull, unfair, expensive and involves far too much unnecessary paperwork!
We’re changing that. We launched the UK’s first real-time pay-by-mile car insurance policies in 2018, along with a smart driving app, because owning a car should set you free, not tie you down.
It’s probably this attitude that meant we were voted ‘Best Car Insurance Provider of 2021’ for the third year in a row at the Insurance Choice Awards
What we believe in.
We challenge with kindness, making sure everyone feels safe and included. We support each other.
We take time to learn so that we can improve ourselves, our colleagues and our products. We’re not afraid to make mistakes if it gives us the opportunity to grow.
We’re clear in our vision. We’re happy to challenge the status quo if it will help us make things better.
We own up, we don’t blame. We’re humble enough to take feedback on board, and respectful enough to give it. The next big idea could come from anywhere, so everyone’s opinion matters.
We consider before we start, whether that’s interrogating details to save confusion down the line, or getting help from others. We make decisions using data, not opinions, and we use our time wisely, always staying focused on the end goal.
Flexible working at By Miles
At By Miles, we're proud to be a flexible place to work.
Employees are able to work from their chosen location, whether this is their home, the office or somewhere else. We have a hybrid model and have committed to this indefinitely. Our Customer Experience team works shifts so their hours are fixed, but within this, we have people who work flexible shift times and part-time to fit around their lives and commitments as parents, carers and students.
Outside of our Customer Experience team, start and finish times are flexible and based on trust. We have a work from home allowance and have provided unlimited data sim cards to anyone who needs a faster internet connection. Our benefits are fully flexible, and in partnership with Thanks Ben, our employees have a monthly allowance to use how they wish. Plus, we're a dog friendly office!
Employees also have access to Linkedin Learning with dedicated weekly time to support individual learning. Other benefits include private health insurance with Vitality including professional coaching, mental health support (therapy), rewards through partners and shorter wait times for medical services, procedures & GP appointments. On top of that, we give you unlimited access to mental health and wellbeing resources through our partner, Plumm.
Approach to diversity & inclusion
Our mission is to make employment fairer.
We don’t just say we’re inclusive and diverse, we actively put it into practice. It’s an ongoing commitment that we’re always looking to improve on.
We promote equity, inclusion and diversity in the workplace, always striving to do better and make our actions meet our intentions.
We want to ensure that every individual has a voice, feels part of our community and has the freedom to be themselves, whilst being given the support they need
What do we think of By Miles?
Delighted to see that By Miles has continued its commitment to flexibility for a second year. Having successfully passed the accreditation, with an outstanding score. Closely matched by the employee survey. With such close scores, it is clear both employer and employee's are in agreement over the incredible flexibility on offer at By Miles.
Looking for a career in the future of insurance? By Miles may be the company for you
Meet who might be hiring you
Our culture is human first, everything else second. The first stage in our interview process is for you to get to know us as people, and for us to get to know you and what’s important to you. We want all of our team to feel that this is somewhere they can be their true selves and do their best work.
Maddy Howlett, CEO at By Miles
Awards & Achievements
Most flexible companies
Flexa100 2024Finance & Insurance
Industry awards 2023Most flexible companies
Flexa100 2023Finance & Insurance
Industry awards 2022Best Insurance Employers
2024
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