Fully flexible hours
Simple, straightforward car insurance that you pay by the mile.
Offering a fairer kind of car insurance since 2018, By Miles is the UK's leading pay-by-mile car insurance provider, making car insurance more cost-effective and easier to manage for people who drive less. By Miles was voted the UK's best car insurance provider and best insurance app at the Insurance Choice Awards in 2019 and 2020.
Flexible working approach
At By Miles, we're proud to be a flexible place to work.
Employees are able to work from their chosen location, whether this be their home, the office or somewhere else. We have a hybrid model and have committed to this indefinitely. Our Customer Experience team work shifts so their hours are fixed, but within this we have people who work flexible shift times and part-time to fit around their lives and commitments as parents, carers and students.
Outside of our Customer Experience team, start and finish times are flexible and based on trust. We have a work from home allowance (uncapped – just tell us what you need) and have provided unlimited data sim cards to anyone who needs a faster internet connection. Our benefits are fully flexible, and in partnership with Thanks Ben, our employees have a monthly allowance to use how they wish, with options including access to health insurance, gym membership, pension top-up and more. Plus, we're a dog friendly office!
Employees also have a ring-fenced L&D budget, and can use their benefits allowance to top this up. Other benefits include access to well-being support through Spill, and professional coaching once a month with our coaching partner and qualified coach Helen McMillan. Coaching sessions are available to all and do not use any of the benefits allowance.
We have a Real Living Wage Scheme for new parents: anyone taking leave to be with their new child will not earn less than the Real Living Wage for the whole of their leave, regardless of salary or gender, for biological and adopted children. We have paid compassionate leave and parental bereavement leave and offer paid sabbaticals for employees who have worked with us for at least 3 years.
Scoring against our flexibility index (1 = not at all flexible, 100 = couldn’t be more flexible, 51 is average) using a number of parameters to assess flexibility such as working from home, hours, frequency of travel, benefits, etc.
Scoring against our employee perception index (1 = not seen as flexible, 100 = couldn’t be happier with the flexibility, 51 is average) using a number of more emotional / perception based questions to understand whether employees feel supported and offered what they want. The areas we cover are work-life balance / managerial support / flexible benefits / working environment / and many others.
"By Miles was great accommodating my flexible working request. My team work later shifts and some weekends and flexible working still wasn't a problem. They put a lot of planning into the rota so I have the hours I need, whilst still covering my fair share of the shifts."
Anonymous By Mile Employee
What do we think of By Miles?
At Flexa, we're impressed by By Miles' excellent employer benchmarking score from that extends into the 90s. Having spoken to Asha and reflecting on the anonymous employee feedback, it is clear that By Miles are on the right track to improving their flexible working environment. Any prospective candidates that spot an interesting role should certainly get in touch!
Meet who might be hiring you
We believe in showing candidates who we are during the interview process, so they can self-select in or out. We want people who join us to feel like they couldn't possibly have chosen any other company.
Asha Singh, Chief People Officer at By Miles
What they offer their employees
Enhanced maternity leave
Enhanced paternity leave
Work from home allowance
Pregnancy loss leave
Monthly one-to-one coaching sessions with our in-house coach Helen McMillan.
Access to on-demand mental health support through Spill.
Fully Flexible Benefits through our partner Thanks Ben, choose the benefits that matter most to you from Health Insurance, Pension Tops Ups, Learning & Development top ups, or turn anything else into a benefit with your Thanks Ben Card.
Real Living Wage for new parents, regardless of gender, or amount of time taken with your new addition to the family.
Compassionate leave, Parental Bereavement Leave - When the worst happens, we want you to take the time you need without worrying about money or work.