Technical Business Analyst - UK Remote

Job Description

About Us

Leighton: 30 years and counting. Experienced and agile. Trusted by some of the world’s biggest brands. We develop and deliver custom software. We use technology to make money, save money, create efficiencies, integrate systems, solve problems. To help our customers thrive. We have a pool of talent. To manage projects. Test to high standards. Create user experiences for every type of user. We include, include, include. Our service is personal. We know your name. We can do amazing things with tech. We’ve got the talent. We decide what’s best for our customer together.

Our Values

The Leighton culture defines how we do business and how we interact with our colleagues and customers. It makes us unique and provides us with a competitive advantage

• We act with honesty and truth, always!
• We collaborate to bring our purpose to life in a caring and supportive way
• We nurture our amazing people to be the best version of themselves
• Passionate about what we do, proud of what we achieve
• Our curiosity inspires the amazing

The Role

As a Technical Business Analyst, you will work closely with customers to gather and identify, define, and document business processes, analyse technical feasibility, and collaborate with developers to ensure successful project delivery. You are involved in project planning, testing, and deployment, providing continuous support, and identifying opportunities for process improvement. With a blend of analytical thinking, technical knowledge, and effective communication skills, you will ensure that technology solutions align with customers business objectives and are implemented effectively.

Key Responsibilities

• ​Obtain a deep understanding of relevant business area(s) to be able to recommend solutions and build high-quality requirements.
• Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Understand technical options, limitations, costs, and risks. Communicate and document trade-offs to stakeholders and work with them to shape requirements accordingly.
• Translate conceptual user requirements into clear, detailed functional requirements.
• Work with business and delivery teams to prioritise requirements.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
• Manage requirements scoping throughout the delivery process.
• Create artifacts as appropriate, including business case documentation, scope documentation, and process flows.
• Support delivery teams as they develop, test, and deploy solutions.
• Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases.
• Working closely day-to-day with the Product Owner. The Product Owner will focus
• on the strategic and visionary aspects of the product, while as the business analyst you remain more focussed on the technical and operational aspects of the product.
• The product owner is more responsible for the product outcomes and the customer satisfaction, while as the business analyst you are accountable for the product quality and the stakeholder satisfaction.
• Work alongside developers and QA to ensure user stories are clearly defined and documented, and that the solutions align with the overall business strategy, as detailed when applicable in the architectural plans. You will be the facilitator and the translator for the product, and you will have the expertise to advise and support both the product owner and the development team.

Key Skills and Abilities

• ​Experience determining the explicit and implicit needs and requirements of various stakeholders.
• Ability to quickly learn the objectives, structures, operations, and policies of a new customer.
• Strong problem resolution, negotiation, and influencing skills.
• Demonstrated ability to engage various stakeholders to achieve target outcomes.
• Proven interpersonal skills and an ability to influence senior leaders and peers.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Experience creating documentation such as business case documentation, business requirements summaries and user stories.
• Adaptability and a willingness to learn new skills.
• Experience with agile development methodologies and agile planning tools such as Jira.

Behaviours

• An open and genuine communicator
• Able to take responsibility for your actions
• Always learning and wanting to improve
• Takes responsibility for own development
• Love what you do
• Value and support your team
• Embrace who you are
• Open minded and willing to explore new ideas

What We Offer

We value our team and to attract exceptional people, we offer an excellent package! In 2023 we were recognised as one of the Best Workplaces in Tech by Great Place To Work UK, the global authority on workplace culture.

As a Leighton employee you can look forward to:

• A competitive salary this will be dependent on experience.
• A contributory pension scheme
• 25 days annual leave, plus bank holidays and the opportunity to buy or sell holiday
• A flexible approach to working hours
• Continuous personal development, career path and training
• And more....