HR Advisor

Job Description

Recruiter: Réka Vajna

Why BT Group?

We’ve always been an organization with purpose; we connect for good. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport.

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation, and competition we face are tougher than ever before. So, if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers. If that’s you, and what you’re looking for.

We’d love you to be part of our future.

Why this job matter

The role is responsible for actively helping the implementation of any HR policies, systems, projects, and processes with strong change management action. The HR Advisor assists in the delivery of people processes and practices such as payroll programmes, HRIS management and data analysis related to employment, employee relations, employment practices and procedures, and recruiting.

What you’ll be doing – your accountabilities

HR Advisor

• You provide an excellent HR customer service to colleagues by managing tasks effectively and within defined SLAs.
• You manage a wide range of administrative tasks related to the whole employee lifecycle (e.g. onboarding, employee record management, compliance cases, query management, offboarding process).
• You produce accurate reports and conduct audits using MyHR (SuccessFactors) and other HR systems whilst ensuring adherence to confidentiality and data protection policies.
• You continuously deepen your expertise in the HR system to be able to effectively support stakeholders and colleagues.
• You assist with the implementation of people strategies and standard operational procedures in order to support the achievement of the organizational objectives.
• You execute your tasks in a timely and accurate manner, meeting all legal and regulatory requirements as well as the agreed performance objectives.
• You work alongside HR professionals on the implementation of transformation and change projects to improve the effectiveness of the business function.

The skills you’ll need to succeed:

Soft skills:

• ability to meet the customers’ needs in line with the business requirements
• flexibility and adaptability
• proactivity
• working with a cooperative and positive attitude in a group setting to achieve common goals

Professional skills:

• ability to recognize issues and bring forward solutions to improve the HR functions and processes
• proficiency in MS Office applications (Outlook and Excel in particular)
• ability to focus on the objectives and the required outcomes of the processes while delivering an outstanding service
• ability to handle sensitive and highly confidential information and situations
• experience working effectively in a matrixed, global organization
• excellent computer skills (including MS Office, SAP)
• strong data analytics skills (ability to use analytical skills and intuition to analyze data and interpret business insights and trends as well as use data to support decision making and develop the best solutions)

Language skills:

• English on a fluent level
• any other European language on a conversational level is an advantage

Business Impact

• You continuously improve your understanding of your area, and you apply your extensive knowledge of internal and external HR best practices to create a brilliant employee experience.
• You help to design, implement, and maintain solutions.
• You evaluate the potential impact of process modifications and identify the links between HR processes and related technologies.
• You take into consideration the context as well as new perspectives while working on projects.

Experience you’d be expected to have

• experience working in a similar role and environment in an advantage

Why this job matters

The HR Ops. Advisor assists in the delivery of people processes and practices such as payroll programmes, HRIS management and data analysis related to employment, employee relations, employment practices and procedures, and recruiting.

What you’ll be doing

1. Assists with the implementation of related people strategies and standard operating procedures to support the achievement of the overall organisational strategic and operational objectives.
2. Assists with the delivery of processes and procedures for the organisation and ensures timely and accurate reporting of information, meeting all legal and regulatory requirements as well as performance objectives such as performance reviews and goal setting.
3. Assists in the delivery of specified function personnel record keeping related to matters such as new hires, employee reviews, promotions, transfers and separations and ensures that personnel records meet all standards of accreditation.
4. Works alongside HR professionals to support the implementation of transformation and change projects to improve the effectiveness of the business function.

The skills you’ll need

Regulatory ComplianceData AnalysisCommunicationKPI/Metric MonitoringIssue ResolutionChange ManagementPerformance ManagementBusiness Process ImprovementStakeholder ManagementPolicy DesignProject/Programme ManagementDecision MakingHR OperationsGrowth MindsetInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.