Digital Marketing Campaign Professional Channel

Hybrid working - 3 days in the office, 2 days remote

London, Birmingham, Bristol or Manchester

About the role

Join BT Business Marketing as a Digital Marketing Campaign Professional, where you'll play a pivotal role in delivering high-impact B2B marketing campaigns that drive customer acquisition, engagement, retention, and growth across BT’s business customer base.

Working within a highly collaborative stakeholder environment, you'll coordinate campaigns that support small businesses through to large enterprise and government customers. This is a delivery-focused role suited to someone who understands the fundamentals of B2B marketing, knows how campaigns contribute to commercial outcomes, and can successfully bring together data, creative, technology, and stakeholder teams to achieve results.

You'll be responsible for ensuring campaigns move seamlessly from briefing and planning through to execution, optimisation, reporting, and insight generation, helping BT deliver relevant, personalised customer experiences at scale.

What you’ll be doing

• Effective e2e campaign management and stakeholder management.
• Ownership of data targeting and personalisation briefs.
• Identify test and learn hypothesis within campaign activities, use learnings to influence future campaigns across the team.
• Contribute to overall creative brief for integrated TTL marketing campaigns.
• Own creative brief for smaller scale Digital only marketing campaigns.
• Obtaining targeting and creative approvals from all required stakeholders.
• Responsible for performance reporting for all activity delivered through Marketo / AC.
• Working closely with Digital Marketing Automation squad members to understand the data and technology to drive best in class outcomes and ensure alignment to achieve collective campaign targets.

Essential Skills / Experience

• Experience working in a direct marketing role with an understanding of direct response marketing.
• Strong understanding of B2B marketing fundamentals, including lead generation, lead scoring, lead nurturing, customer journeys, and campaign delivery.
• Good understanding of demand management processes, resource capacity management and end-to-end processes for building and deploying campaigns

Desirable Skills / Experience

• Good understanding of how Marketing Automation platforms work to understand what’s technically involved to build campaigns and journeys.
• Proven experience coordinating multiple stakeholders and cross-functional teams to deliver successful outcomes.
• Background in a hands-on marketing role rather than a purely analytical or reporting-focused position.
• Experience writing and managing creative briefs and campaign requirements.
• Strong project management skills with the ability to manage competing priorities and deadlines.
• Ability to translate campaign objectives into audience targeting and personalisation requirements.
• Experience using campaign performance data and insights to drive optimisation and continuous improvement.
• Excellent communication and stakeholder management skills.
• Commercial awareness and an understanding of how marketing activity contributes to business performance.
• Demonstrates an inquisitive and proactive mindset, with the ability to identify opportunities or issues and develop effective solutions to drive continuous improvement and business performance.
• Experience working within telecommunications, technology, or related B2B sectors.
• Knowledge of marketing automation platforms and customer journey orchestration.
• Experience of writing data targeting briefs to identify audiences for campaign activity.
• Experience of writing creative briefs and working with designers & copywriters to deliver on a creative vision.
• Experience using digital reporting tools (Adobe analytics, Google Analytics, Tableau).
• Understanding of digital marketing best practices (deliverability, channel strategies, creative execution etc).

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.